Signet Tours 超值旅遊 - South El Monte, California

Signet Tours 超值旅遊

Signet Tours, located at 1170 Durfee Ave # E, South El Monte, CA 91733, United States, is a renowned tour operator that specializes in providing exceptional travel experiences. With a phone number of 6263889883 and a website at signettours.com, the company has built a strong reputation for delivering high-quality tours and services.

Some of the key specialties of Signet Tours include offering wheelchair-accessible facilities, such as a wheelchair-accessible car park and entrance, ensuring that their services are inclusive and accommodating to all travelers. The company has received positive feedback from their clients, with an average rating of 4.2/5 based on 36 reviews on Google My Business.

First-class travel experiences: Signet Tours is known for its commitment to providing top-notch travel experiences. They carefully select first-class hotels worldwide and offer fantastic gourmet foods throughout the entire trip, ensuring that their clients have a memorable and enjoyable journey.

Exceptional service: Customers praise Signet Tours for its excellent service, from the reservation process to the on-ground assistance provided by their knowledgeable and friendly staff. The company's dedication to customer satisfaction is evident in the positive reviews they have received.

Accessibility: Signet Tours' wheelchair-accessible facilities demonstrate their commitment to ensuring that all travelers can enjoy their services. This attention to accessibility sets them apart from other tour operators in the industry.

In conclusion, Signet Tours 超值旅遊 is a highly regarded tour operator that offers exceptional travel experiences, exceptional service, and a strong commitment to accessibility. With a solid reputation and positive reviews, Signet Tours is an excellent choice for anyone looking to book a memorable and enjoyable tour.

👍 Reviews of Signet Tours 超值旅遊

michael X.

5/5

First time to join Signet Tours, my trip was marvelous, they provided excellent service from reservation and escort. We stayed the first class hotels in the world and fantastic gourmet foods during entire trips. Definitely expecting the next trip from Signet Tours.

Hai-Fun W.

1/5

I signed up a 22-day East Europe tour around April 2023, starting date is 10/16/2023. Unfortunately, on 8/19, I seriously broke my leg and had surgery. On 8/21, I contacted my agent Vivian and sent the Doctor's not allowing traveling verification letter. I was thinking about rescheduling to future tours, but Vivian suggested that I can apply for a refund first. I waited for a month with no responses. On 9/21, I sent an email to Vivian for updates, and then received Vivian out of office email notice. I was really shocked and thought that it was a joke. I immediately called the Signet Tours office and Katie Chen answered my call. He wanted me to send him the emails that I exchanged with Vivian. After ten days, on 10/2 Katie responded to me that I need to pay a ten thousand dollars penalty to cancel the trip, rescheduling is not eligible. In your opinion, is this service acceptable

Jimmy M.

4/5

Haven't tried their tours yet. But the staff we talked to was very nice. She thoroughly answered all my questions.

Kristine L.

5/5

Have taken several tours with this agency. Always enjoyed.

David C.

5/5

Still love this tour company after 15 tours.

Q M.

5/5

Best Tour Company in the Word.

Hiep K.

5/5

5 star

Eric M.

1/5

Signet trying to perform censorship of bad reviews, I posted reviews for recommendations for improvement for our recent trip to 𢇁路和北疆，they didn’t like my comments, so they decide to perform censorship by Signet’s Chanli(馬先生，您好~每位貴賓都可以反饋自己的想法，我們不涉及點名。很抱歉，我需要先把您移出群組。明天客服會聯絡您細瞭解情況), apparently, in the world of Signet Tours, they don’t allow free speech, how dare them: 已經平安回到家了，趁著記憶尤新，回想一下這次的旅程，雖然很多人都在歌功頌德，可是平心而論，這是我出去旅幾十次中，最差的一次之一，住得很很差，－星旅館要五星旅館價格，反正供求失衡，也只好任其漫天要價了，可是吃應該是超值可以控制的，可是也是非常不盡理想，就拿有一個中餐，去吃所謂的9種不同的麵條中間擺了15種所謂的調料，我和很多位團員問過，都說難吃，這家餐廳大概花不了幾分錢，為何要在這吃飯就不可而知了，就拿敦煌山莊餐廳晚餐是最難吃之一，沒有什麼肉，聽說當晚的主肉是驢肉（無法証明）我聽了差點吐了，其他煮得也是難吃無比，可是第二天的餃子宴又差強人意，所以前一晚的晚餐，為什麼這麼差，這其中原由，我有我的猜測，但不願任意評論，另外有一家餐廳煮的羊排沒人咬得動，原以為我年老體衰齒牙動搖，可是一盤羊排沒有一人能吃就這樣浪費了，我雖不是廚子，至少煮得羊排還咬得動，第二天早上有炸羊排，我們都在笑是昨天晚上我們沒吃過的羊排，拿去炸給我們吃。我和周導當埸提過，他只說別人也和他提過，就像是沒事一樣，還有其他吃的不好，我都在意見表提過，不再重複。再說服務，我們到達第一天沒有人接機，這麼簡單的事都會犯錯，第一次我想大概是意外，可是送機時，只有一部計程車和一通電話，對不起我無法趕到，沒有一位超值人員在，只說計程司機在機場會照顧我們，計程車司機一到機場就說他下一個顧客已在等他，想也知道，連超值的人都不願做的事情，关司機鳥事！我們從早上11:10到達機場，到12:33好不容易在登機前12分鐘辦好，我想我們要是搭不上飛機，超值也只會說一聲對不起，好像超值人員很會說對不起，我們要的不是對不起，對不起有用嗎？我要聽超值人很有硬氣的說我們服務最好，而不是沒事就低頭說對不起。第一次可以說是偶然，第二次再度出現就是故意了。所以住不好，吃不好，服務不好👎，不知好在那裡？超值是否擴充太大太快，已經沒有辦法控制品質，已經失去初心，值得超值管理層深思，我們和Apple 在長江三峽之旅有一面之緣，希望她不忘初心，能夠好好檢討，否則十年之後，超值是否會繼續”A going concern”就很難說了。所謂愛之深責之切，估且聽之，言盡於此，聽不聽是超值的事。