Satin Pavement, LLC - Lantana, Texas

Viviana A.

Beware : Wedding Coordination Nightmare – Do Not Hire This Company

Our experience with this company was a disaster. We spent nearly $20,000 on her full event coordination services, though she originally pitched herself as a wedding event design and branding company. She overpromised and underdelivered, creating more stress than relief.

Pre-Wedding Issues
• She forgot a critical in-person meeting, even though I drove 5 hours from Houston and my mom drove 5 hours from Odessa to meet her.
• Every planning meeting was disorganized—instead of presenting options, she would brainstorm on the spot, dragging 30-minute calls into 1-2 hour sessions.
• Vendors kept asking for a timeline, which she never sent until 48 hours before the wedding—a major red flag.

Wedding Day Failures
• She was 2 hours late.
• We hired her as the Day-of Coordinator (DOC), but she sent someone else without notifying us.
• The DOC she sent was also late, leaving vendors without direction.
• Our wedding cake was placed in a freezer instead of a fridge, so we never got to eat it.
• The ceremony arch was wrong, aisle was not decorated, and no vinyl wrapping was at the base of the isle.
• My bridal bouquet was brown and ugly, and my bridesmaids had to send it back. My husbands boutonniere was FALLING APART.
• Her “doc” said she would be at the beginning of the isle for me…& was Nowhere to be found to fluff my dress or helped with my veil—I had to hold it down the aisle myself.(it was cathedral)
• No signage stands, leaving everything leaning against random surfaces.
• She never made the honeymoon fund barcode, so we received no monetary gifts.
• The champagne tower was improperly set up—my mom had sent her instructions prior. (it ultimately ended up collapsing)
• Guests entered through the wrong entrance.
• Our customized flutes and cake-cutting set were lost, forcing us to cut our cake and toasting with basic plastic cups & utensils.
• The neon “Hobbs” sign wasn’t fully lit.
• The dance floor wrap was bubbly.
• She borrowed greenery from the venue because she didn’t have enough.
• Fake greenery centerpieces replaced the variety of flowers and Chandelier candle centerpieces we were promised.
THERE IS MORE BUT YOU GET THE PICTURE.

Unprofessional Conduct
• Throughout the wedding, she was often missing. At one point, my mom found her hiding in her truck, causing my mom to miss my bouquet toss.
• She agreed to refund us at least $5,400 after we expressed our disappointment—but only if we didn’t leave a review.
• A year and a half later (since 10/29/23), she still hasn’t finished paying us back.

Now of course, we wanted to be understandable and we know that life happens and things come up, but we have physical proof that she goes on and on, to use life circumstances to not pay us back &… We later learned she used our money to invest in other weddings/events & props for her business, which is why she couldn’t refund us right away.
This company is unprofessional, unreliable, and dishonest. If you want an stress-free wedding, DO NOT hire her.

Update:
It is interesting she states she has refunded us $4400. When we have receipts of her only refunding us $3000 so far. Pay attention to how far apart the payments were. That right there tells you what a liar and the character of this vendor is. My mom had sent her the specific instructions WELL in advance on how to put the champagne tower together, which she DIDN’T READ, therefore she did not know how to do it. Let’s be VERY clear we have had GREAT relationships with ALL of the other vendors that we worked with that day. This company was the only company that all my other vendors complained about. My photographers had to step in basically as the day of coordinators. Majority of our bridal party was on Time with only a few about 10 to 15 minutes late to the venue where her and her staff were 1 to 2 hours late. She has held not putting a review since the wedding over our heads & still hasn’t delivered. I’ve gotten more texts from her in the last 24 hours than I have in 493 days since this all happened.

Bridgette H.

5 Star company with amazing creativity! Satin Pavement assisted in making all of the details for my niece’s unicorn themed birthday party beautiful! Highly recommend their services.

Jasmine B.

Satin Pavement has brought so many of my events to life! They executed my traditional engagement party so well and were able to blend the traditions of my West African culture with an elevated modern design.

Vanessa D. R.

We had the most wonderful experience with Onikéh at Satin Pavement and would highly recommend her to anyone looking for custom pieces for their special day! She delivered exactly what we envisioned for our wedding decor and are so thankful to have had her pieces to complement our space and tables. We will definitely be using her for future special celebrations in the future!

Brittany G.

Onikeh at Satin Pavement listens to all of your ideas and everything you desire. She is amazing at collaborating to make your event not only special, but stand out from the rest. Satin Pavement took what I had in my head and executed it beyond what I could imagine. Extremely happy with the service and will be using them in the future for all of my creative needs.

Shon B.

Onikeh and her team did a wonderful job on our special event. The entire team was very well organized and extremely professional in the way they interacted with all of our guests and vendors.
The onwer put in a lot of thoughtful details in everything that she touched, from the way she set up the venue to the timeline she laid out for us.
Thanks again Satin Pavement! We couldn't have done it without you!

Savian N.

By far the BEST event planner/designer in the DFW. Satin Pavement goes above and beyond to provide the most aesthetically pleasing views money can buy. Each event is viewed as a personal mission and that is why I’m giving 5 stars, if I could give more I would.

Tiffany C.

Whenever I need event design with creativity and immaculate attention to detail, I always go to Satin Pavement. They have excellent customer service and always exceed my expectations.