Riverside Tours And Travel - Jacksonville, Florida

Kaye M.

Jen W is amazing! She has thought of every detail for our upcoming trip to Paris. She responds quickly to my many questions, always with kindness!

Update - we are back from Paris and it was everything we had hoped it would be. Jen W helped me pick the most memorable excursions beforehand. Jet Blue’s system was glitching the night before we flew out and she literally spent hours of her time making sure they got it fixed to ensure we had no surprises at the airport. I am so grateful that she guided us seamlessly through the entire process of international travel and what to expect.

Jen W touched base with me while we were abroad to make sure things were going well. I love her enthusiasm and attention to detail. Most importantly, my husband and I will remember this trip for the rest of our lives.

Thank you Jen W, we look forward to working with you for all our future travel destinations!

Marquis S.

I recently returned from an incredible vacation at Beaches Resort Turks and Caicos expertly planned by Mrs Mary Fowler. From start to finish she provided exceptional service, attention to detail, and personalized recommendations that made our trip truly unforgettable. The resort recommendations were spot on and we loved every moment of our stay.
Mary went above and beyond to ensure our trip was stress-free and enjoyable. Even when our flight back home was canceled she accepted my call on a Sunday even and Everything she could to get us all back home safe. Another benefit with booking with her is once my flight was canceled she processed the refund through the airline for me which was greatly appreciated because it kept me from sitting on the phone with customer service for 3 hrs.
All in all if you're looking for a travel agent who truly cares about their clients and delivers exceptional results, look no further than Mrs Mary. I can't wait to plan our next trip with her.

Kelly F.

Mary did an amazing job planning our perfect honeymoon to Sandals Barbados. It was a beautiful location and wonderful trip. She was there every step of the way to take care of everything from top to bottom and if I ever had a question, quickly picked up the phone to talk us through it, even checking on us while we were there to make sure everything was going well! I cannot recommend her services enough and have already recommended Riverside to family! Can’t wait to start planning our next trip.

Melissa W.

Megan was a tremendous help to us in planning out European adventure! From the start, she was intuitive and seemed to understand our preferences. Megan knew the train system in both the UK and France which enabled us to make crucial connections. With few exceptions, we wouldn’t have changed a thing. I highly recommend her services!

Merceda S.

Jennifer Wells, is the BEST!!!
From the initial contact requesting information regarding a cruise, extremely professional, knowledgeable and informative. Providing all the information needed, each step throughout the process. The day of the cruise, I texted Jennifer requesting which exit for Port Canaveral for the Mardi Gras, to prevent getting lost like last year. Within minutes Jennifer provided a link with the directions!!! Once on board everything went smoothly!!! There were no surprises or extra fees due, everything was included with our cruise package!!! Jennifer is a sweetheart and I enjoy and look forward to many more trips being planned with her!!!💎👑

Addie L.

Jen has been nothing short of fabulous. I sailed on RCCL Wonder of the Seas X2 with friends and then next with family and she has quite literally made everything smooth sailing! She is knowledgeable, kind, and patient! I’ve never worked with a travel agent before but I am thankful to have found Jen for her advise and expertise! It takes the load off of planning a well deserved vacay!

janine V.

Jennifer Wells is an amazing and knowledgeable travel agent. She planned my husband and I first trip to Cancun. You will be in great hands and Jen is the only travel agent that we will use for any vacation we take.

David O.

We have been utilizing Riverside travels for years now ever since we met a lady from Canada on the beach at Sandals Grande in St Lucia. Our conversation evolved into a travel discussion and she told us that she used Riverside Travel in Jacksonville Florida. Being from Florida, we were intrigued as to why a Canadian citizen in BC would use a travel agent all the way in Florida. She simply stated that Riverside pays attention to detail snd follows through with the customer in the entire travel process. The agency finds very good travel deals. This information prompted us to give Riverside a try as we have had not so great experiences with other travel agents. We are so glad thar we made this decision; Riverside is the best! Always available and always ready to assist. We were fortunate that Riverside decided to open in Gainesville which is so close to us. Jen is great! We highly recommend her and the agency; you will be pleased that you contacted them. Five star service! You go Jen! Call her now!
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