Pinnacle Hospitality Systems - Fort Lauderdale, Florida

Address: 2001 W Cypress Creek Rd #103, Fort Lauderdale, FL 33309.
Phone: 8007717100.
Website: pinnaclehs.com
Specialties: Hospitality and tourism school, Corporate office, Software company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 8 reviews on Google My Business.
Average opinion: 3.3/5.

πŸ“Œ Location of Pinnacle Hospitality Systems

Pinnacle Hospitality Systems 2001 W Cypress Creek Rd #103, Fort Lauderdale, FL 33309

⏰ Open Hours of Pinnacle Hospitality Systems

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Okay, here’s a detailed overview of Pinnacle Hospitality Systems, designed to be helpful and informative, formatted in

πŸ‘ Reviews of Pinnacle Hospitality Systems

Pinnacle Hospitality Systems - Fort Lauderdale, Florida
Adam Y.
1/5

UPDATE 02/07/2020
THEY HAD A CREDIT CARD BREACH TOLD MASTER CARD TO CHARGE US OVER $1,000. WE DO NOT EVEN USE POSI TO PROCESS CREDIT CARDS.

UPDATE : 04/14/2017
One of my hard drive went bad on my POSI-driver, I called and was quoted from Danny Thoddea price of $355. $170 for the hardware, $185 for the drive time and 30 min to install. Three days later when I finally got a hold of the Tech Victor Rodriguez he sent me another quote for $667 - almost DOUBLE!!! They are so disorganized. Needless to say I will be having another IT company do the work.

UPDATE 03/09/2016
Called for Support today and was told they could not help me, even though I pay for support. I was told their technicians were too busy. I told the operator I would hold and she told me I could not hold for a tech.
Possibly the worst POS company ever.

UPDATE : 01/19/2016
This POS is NOT EMV capable, Seth informed me that there would be a solution last year, and still nothing. I have lost several chargebacks already due to the liability shift, and have no recourse due to Pinnacle not offering a EMV compliant solution.
DO NOT USE

Our POS was installed almost a year ago and is still not working properly.
The actual software is okay, but was programmed incorrectly and the support department is a joke.
Positouch should really think about pulling their resale privileges.
BAD INVESTMENT...DO NOT BUY FROM THESE GUYS

Pinnacle Hospitality Systems - Fort Lauderdale, Florida
Kyle F.
4/5

Have used this system for over 7 years! Very good customer support. Switched from a smaller POS system that just didn't fulfill my restaurants needs. I highly recommend Pinnacle to any restaurateur.

Pinnacle Hospitality Systems - Fort Lauderdale, Florida
Nick C.
2/5

this used to be a good company 10 years ago but has slipped badly with their customer service. When I have a problem caused by their software why do I have to pay them to fix it? It has happened several times. May go back to Aloha.

Pinnacle Hospitality Systems - Fort Lauderdale, Florida
Michael B.
5/5

Owner managed small business that grew but really understands what service is.

Pinnacle Hospitality Systems - Fort Lauderdale, Florida
Omer H.
1/5

Stay away they are money suckers

Pinnacle Hospitality Systems - Fort Lauderdale, Florida
gladys N.
3/5

Pinnacle Hospitality Systems - Fort Lauderdale, Florida
David
5/5

Pinnacle Hospitality Systems - Fort Lauderdale, Florida
Timothy Z.
5/5

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