Pilgrim Beach Village - North Truro, Massachusetts

Poppy G.

Not as good as it once was things have changed prices have gone up down payment is very high not as clean management as changed and not for better. my family and I have been going for 26 years and you can see the decline we didn't book for next year and I don't think we are going to it's sad.

Monica C.

Naturally, P town is beautiful but this is my first year in a wheelchair and… it’s a completely different experience from walking. I was able to get into the Army / Navy Store, but that was it. Most stores are NOT handicapped accessible.
Beaches are not accessible, yes you can use the mat to get near the beach but not on the beach and still very far from the water

Brian A.

The location is wonderful but the cottage was not. One toilet, which was noisy as heck when we entered, remained broken the entire time. Lights in the living room flickered, and all of the smoke detectors had been removed. Given our difficulties, we asked to be reimbursed for one of the three nights that we stayed. We were promised that a "check would be in the mail", but even after repeated phone calls and emails, we never received anything. We would DEFINITELY NOT stay there ever again!

Donna M. M.

We have gone to PBV for many, many years and enjoyed it immensely until they changed managers a few years ago. TERRIBLE. He overbooks and then tries to change weeks or cottages. If you say you can't make the change, he gives your reservation away. I've seen other people with the same experience on Google reviews. This year he tried a different tactic. I made the reservation and mailed a deposit. For months, I emailed the manager to ask if he'd gotten the check as our reservation had been confirmed, but the check wasn't cashed. Finally, I said I'd need to contact the BBB if he refused to answer. He answered immediately then, said he hadn't gotten the check, and had given our reservation away. I don't know what kind of game he's playing but it's infuriating. As much as we loved going there, we will not return as long as he is in charge.

Judith B.

Like another reviewer, we also had problems with the manager. We have rented there for over twenty-five years, always for the same week in June. This year he took our deposit as we watched him put us into the computer. Within a month he had returned our deposit saying our time was not available. He will not give us an explanation or return phone calls. While we were booking, he spoke to us about a couple who was so nice they had given him two hundred dollars. We didn't know if we should offer him additional money to secure our time and left. We are angry and helpless since there is no way to contact the owner to complain.

Scott G.

Not really rated, as this was a literal nostalgia visit. Picked 5 stars just to be nice, post the picture, and comment that it was nice to see this place still operates, 40 years after I last stayed.

Many changes over the years, but it's still in a truly nice location on Cape Cod Bay. The beach is just as nice, the views are still as good, and its proximity to the National Seashore and Provincetown is a real advantage.

Wouldn't hesitate to stay again, on season, were I to have the opportunity. Thanks much to the gentleman working the day we stopped for taking some time out of his day to answer questions and for allowing us to wander around the premises.

shay

I booked a cottage with them seven months before our trip and received confirmation of our reservation. Several weeks before the trip I tried relentlessly to reach them to submit final payment. After a week of unreturned calls I finally talked to Paul the manager and he assured me our payment would be finalized and we could check in as reserved. TWO days before our arrival I received an email saying they couldn’t “fit us in” and they had no room for us! I left several messages and finally was contacted by a woman saying they had a realtor from a different property that could rent me a condo for more money! I was so upset that they ruined our vacation. They told me they had to cancel other people as well. I DO NOT recommend using this place. I was scammed!

Diane S.

We love coming here twice a year. The waterfront location is ideal. The cottages are always spotlessly clean and manager Jason makes us feel right at home. He is always responsive to our needs and is a pleasure to deal with. He really goes the extra mile.