Palisade Pedicab -

Amanda Nickerson

If possible I’d give 0 stars. Mark was belligerent on the phone leading up to our tour, he was not timely either. When he did show up at the hotel to begin, he seemed disorganized and under the influence. He was not professional, blamed his tardiness on “technical difficulties“ (not really sure what that meant).

We couldn’t clearly understand what he was saying as he was slurring/mumbling his words, holding his phone while biking (dropping his phone), blowing stop signs and swaying the pedicap into the curb and off the road.

When we arrived to our first tasting he could barely stand up straight and was leaning over the bar counter. He did drink water during that 25 min tasting but he dropped his phone again before leaving and almost fell over. His behavior seemed to be getting worse. When we got back into the pedicap to our next destination we knew we needed to end this trip because Mark had no idea where he was going, how late some of the wineries were open and seemed very unprofessional.

When we got to the second winery (Sauvage Spectrum), the tasting room lead (John) quickly noticed how messed up this pedicab driver looked and asked us if he was okay and we figured this was just how he always was. We had nothing to compare this to because we are just traveling through Palisade for the day. We thought booking a service like this would be responsible and prevent any drinking/driving but I think I would have been safer driving the bicycle myself or walking. John noticed Mark running over chairs, leaning over wine barrels and not being able to stand up straight. John got us started on a tasting and called another service to help us out as he was also afraid for us to leave with Mark.

He called Dave at Pali-Tours to come to our rescue and we are so glad he came to save the day! Both Dave & John are hero’s for allowing us to still have this winery tour that we were expecting and also defusing the situation with Mark. Another employee at Sauvage Spectrum (Amanda) talked to Mark and got him to call his wife to end the tour. Mark acknowledged that he wasn’t capable of continuing the tour and, ”wasn’t feeling right”. He also said, “I’m sure you recognized my erratic driving”.

We safely continued our tour with Dave and was able to visit a couple more wineries with a more relaxing atmosphere we were hoping for when we initially booked. I would NOT recommend Mark at Palisade Pedicabs and I would 100% recommend Dave at Pali-Tours! So much so, we’re coming back next year to book another excursion with him!

Christie Gold

Wow what an amazing company!!! We came up this past weekend for a bachelorette party with 14 gals and they were able to accommodate all of us! Mark, Mark and Aryon picked us all up at the hotel we stayed at and rode us all around Palisade and it was a blast! We went to 4 wineries and for a little extra they dropped us off at one more winery before taking us home. One bike had music that we could blast our jams to while we enjoyed the beautiful scenery that is Palisade! Thank you so much we all had an absolute amazing time!

S Powers

THE best thing about visiting Colorado Wine Country was Mark and his Pedicab! He was fabulous! We did the custom-pick tour so we picked a couple of wineries and he suggested others. He picked us up right on time and made sure we had plenty of time, but not too much, at each stop. He took us on scenic routes and offered local information & history. Mark was gracious and even set up great photo ops. He also offered suggestion for places to eat and other things to see in town. As it wasn't a busy day for him, we were able to schedule a dinner pick-up/drop-off as well. That was amazing since we had been wine tasting and didn't want to drive or eat at the hotel. The price was more than fair and well worth not driving ourselves! I highly recommend this service

A

The day that I was supposed to go on the tour is the same day that the previous reviewer posted that Mark showed up to their tour drunk, so I guess it worked out better that I didn't go, but I figured I should still share my experience. I had to wait to post this until the complaint I filed with my bank was resolved.

I had a tour booked for a Saturday in July. The day before I was scheduled to go, I got a voicemail asking if I could get picked up at 11:30 instead of noon as scheduled. Before I had a chance to respond, I then got a text that said they sent me the wrong message earlier and instead of an early pickup, they had to cancel my tour altogether and would issue me a refund asap. This tour was the whole reason I went to Palisade, so since I couldn't do it, I changed my plans to go home early. The morning my tour was scheduled, I got a call from Mark saying that he thinks we connected the day before about the 11:30 pickup but wanted to confirm that would work. I told him that they called and left me a message about that but then texted me telling me they had to cancel my tour and were going to give me a refund. He sounded confused and said he'd call me back. I never heard back.

I then got the email saying the tour was cancelled, but there was nothing about the refund. I responded to the email asking about it, but I didn't get a response. I then texted Mark and asked him about it and said that I got the cancellation email but I haven't gotten anything about the refund. He responded and asked if I paid by Venmo. I said no, told him I paid by card, and gave him my booking number. I never heard anything back via text or email. I ended up having to file a complaint with my bank to get my money back. Of course, he didn't respond to the complaint, so it took over 3 months for it to be finalized. I don't know what the issue is or was and can understand that sometimes things happen, but not issuing or responding about the refund that THEY promised because THEY were the ones who canceled last minute is unacceptable. And for what it's worth, my hotel also said this company is unreliable and they hear a lot of complaints, so it makes me question all of the positive reviews.

Kristen LeJeune

Kirra and Mark were amazing!
Mark confirmed everything and even met us and our driver at the fruit orchard we stopped at. Kirra was fantastic! She had great recommendations on which vineyards we’d like to visit, was very friendly and just a delight the entire time! I will be sure to recommend Palisade Pedicab to anyone I know visiting the area. I hope to come back!

Collette Kristevski

We booked Palisade Pedicab for our friend's Bachelorette party, and it was a super fun experience. Our driver, Corinna, was super fun and friendly and knowledgeable about the area. We got to choose which wineries we wanted to visit. And the ride was smooth and enjoyable. Corinna even hopped off her bike a couple of times and retrieved our hats that blew off in the wind. 10/10 highly recommend.

Lisa Engelking

Matt did a wonderful job of giving us a wine pedicab tour. He stopped at any winery we wanted to, our favorite was La Maison del Belle Vie and if we wanted to stop anywhere else he did. It’s a fabulous way to relax and enjoy the scenery get some historical facts and enjoy the wineries without the stress of driving

Smoke on the Water Bar and Grill

Tyler was awesome. We really enjoyed riding with him. He explained different things to us and picked out some really cool winery's for us. Would definitely request him again.