Moncler - Miami, Florida

Address: 9700 Collins Ave Suite Suite 116, Miami, FL 33154, United States.
Phone: 7864775343.
Website: moncler.com
Specialties: Boutique.
Other points of interest: In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, Mobile Wallets, Credit cards.
Opinions: This company has 39 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Moncler

☎️7864775343

⏰ Open Hours of Moncler

Monday: 11 am–9 pm
Tuesday: 11 am–9 pm
Wednesday: 11 am–9 pm
Thursday: 11 am–9 pm
Friday: 11 am–9 pm
Saturday: 11 am–9 pm
Sunday: 11 am–9 pm

Moncler, renowned for its high-quality and luxurious outerwear, has established a strong presence in Miami, Florida at 9700 Collins Ave Suite 116. For those looking to visit, the store's contact number is 786-477-5343. Their user-friendly website, moncler.com, provides further information about their various stores across the United States, including this specific location.

Moncler is celebrated for their boutique specialization, offering a curated selection of products. When visiting this store, customers can take advantage of several in-store services. These include same-day delivery, on-site services, and a wheelchair-accessible car park and entrance, making the shopping experience accommodating for all. The store also caters to quick visits and accepts credit cards, debit cards, and mobile wallets, ensuring convenience for all shoppers.

Customer opinions of Moncler at this location are quite favorable, with 39 reviews on Google My Business yielding an average opinion score of 3.9/5. This suggests that most customers are satisfied with their shopping experiences.

Some of Moncler's key features include a wheelchair-accessible environment, which is crucial for customers with mobility issues. The boutique provides an inviting in-store shopping experience complemented by quick and convenient payment options. These features, combined with their exceptional customer service, contribute to their positive reputation.

👍 Reviews of Moncler

Claudia A.

1/5

We had an incredibly disappointing experience at Moncler in Miami, Bal Harbour. Despite placing a significant order, every single item had an issue. Our salesperson, Jesus Ariza, failed to send the package overnight as promised. Instead, he shipped it early to an address we explicitly stated we wouldn’t be at. He then forgot about it and lied about the situation.

Now, two weeks later, we’re still waiting for items we need for our ski trip to Canada. This has been an absolute nightmare, and we deeply regret ordering from this store. Having shopped at Moncler stores worldwide for years, I have never encountered such negligence from a salesperson. This experience has been beyond frustrating.

Gian A.

1/5

everyone saying bad attention but I had the opposite, women followed me around the store the whole time explaining to me every collection (moncler customer for years here), felt uncomfortable & just wanted to leave.. wasn't sure if she was trying to help or just trying to rush me out cause I look young & told her i'm just browsing when I walked in...

Gianni

1/5

Very poor customer service and bad attitudes…don’t believe me read some of the other reviews! Also When purchasing a shirt in store told the women I had no time to try on and if it didn’t fit I would unfortunately return, she told me I had 20 days to return (as I already assumed anyway from knowing the return policy from purchasing online before and as stated on website) yet she failed to mention that does not apply with in store purchases and they will only give u a store credit or exchange! Now I’ll get something ejse and just on principle never shop here again All over a measly $400 shirt sale lol…so pathetic and misleading

Nicole J.

5/5

I went to Moncler recently and was welcomed immediately when I walked in. Bryan helped me and was attentive to my needs. They did not have the size I needed and I was leaving too soon for a trip, but I will definitely be back to this location when I am in Miami. Another lady named Mary approached me when I was looking around and she was aggressive. I ended up going to midtown and found the size but overall great experience.

Gary F.

5/5

Great people who I never met. I live in Boston and Miami Bal Harbour (Moncler) location was the only store that had my desired style. Jose accurately took down my information and his team promptly called me back. Two days later, fedex is knocking on my door. Love my jacket and great service. Keep up the great professional work.

Javid B.

1/5

Awful customer service. Have been trying to get a call back for over 8 days. Worst experience of my life.

Susan H.

5/5

Your company has the most helpful customer service department, as well as personnel in store to assist with your customers' needs. You are a fantastic company and I greatly appreciated everything they did for us.

Rubina B.

1/5

They never return calls. Don’t shop here if you’re visiting Miami. Shop online.