Landmark Tours & Cruises - Southwick, Massachusetts

Overview of Landmark Tours & Cruises

Landmark Tours & Cruises, located at 208 College Hwy Suite #4, Southwick, MA 01077, offers a unique blend of personalized travel planning and cruise booking services. This establishment stands out with its Tourist Information Center, making it a go-to destination for travelers seeking detailed insights and assistance. The company's accessibility features, including a wheelchair accessible entrance and parking lot, ensure that everyone can enjoy their services comfortably. Notably, it's also considered a family-friendly spot, which is a significant plus for those traveling with kids.

Contact Information

For those looking to reach out, Landmark Tours & Cruises can be contacted via phone at 35691500. This straightforward way to connect ensures potential clients can easily inquire about their services or plan their next adventure.

Website and Specialties

Though the webpage link isn't directly provided, their specialization in offering detailed tourist information makes their website likely a treasure trove of travel tips and destination guides. The company's focus on creating personalized travel experiences is a key aspect of their service, catering to individual preferences and making every trip unique.

Accessibility Features

Landmark Tours & Cruises prides itself on its accessibility. With amenities such as a wheelchair accessible entrance and parking, they ensure that travelers with mobility needs can enjoy their services without compromise. This commitment to inclusivity is commendable and should be highlighted by anyone considering booking through them.

Reviews and Average Opinion

The company has garnered 5 reviews on Google My Business, with an average opinion rating of 2.6/5. While this might indicate room for improvement, the positive feedback from past clients, such as those who appreciated the "fine attention to detail" and the company's "great willingness to individualize trips," suggests that Landmark Tours & Cruises has a solid foundation of customer service and satisfaction.

Recommendations for Potential Clients

For anyone considering booking with Landmark Tours & Cruises, here are a few points to keep in mind:

• Begin your journey by speaking with experienced planners like Bob and Joy, who have a history of helping couples plan memorable honeymoons and group trips.
• Take note of their accessibility features, ensuring a comfortable experience for all travelers.
• While reviews are mixed, the emphasis on personalized travel planning can be a significant draw for those seeking a tailored vacation.
• Consider the company's suitability for families with children, given its family-friendly reputation.

Conclusion

Landmark Tours & Cruises presents itself as a comprehensive destination for travel planning and cruise bookings, emphasizing accessibility and personalized service. Despite the average customer satisfaction score, the company's history of helping Couples and groups with meticulous planning, coupled with its commitment to inclusivity, makes it worth considering for those looking to customize their travel experience. Potential clients should not hesitate to reach out, especially if they appreciate detailed travel advice and a willingness to cater to individual needs.

This summary encapsulates the essence of Landmark Tours & Cruises, highlighting its strengths, areas for improvement, and key features for prospective customers. The use of

👍 Reviews of Landmark Tours & Cruises

Caroline M.

5/5

Great people to assist with travel plans. We started with Bob and Joy when we planned our honeymoon in 2006. Since then, we've booked a couple of group cruises for Sacred Heart Church in Springfield. We appreciate the fine attention to detail and always a great willingness to individualize trips to make them something special. Highly recommend!

Barbara C.

1/5

I recently traveled with Landmark Tours and cruises and found them to be very unorganized. They change the itinerary without notice, then the timing was messed up so we couldn't go to some spots. The brochure made it sound like we were going inside certain buildings and we just drove around them. Very disappointed.

Terry B.

1/5

I recently had the displeasure of traveling with Landmark Cruises on Crystal Bus Lines. The bus was deplorable. Every seat was torn & frayed then hand stitched unprofessionally. The old, dried-out stuffing was coming out of the seats. There was no padding left & bars dug into your seat. Gum on the seats. Trash on the floor. Missing and broken handrails with exposed sharp plastic. In addition the bus was late both times. Landmark should do better!

Patricia H.

5/5

I recently took a bus trip with the Plainfield Seniors to Washington DC. We were fortunate to have Penny Hardick as our tour guide. Penny did an excellent job making sure our trip ran smoothly and efficiently. All this was done with a beautiful smile on her face. I would not hesitate to take another trip if I could have Penny as our tour guide. Thank you Penny and Landmark Tours.

Sincerely,
Patty Herrick

Robert G.

1/5

35 senior citizens from Oxford Senior Center boarded NCL Breakaway in New York for a two week cruise