Klem's - Spencer, Massachusetts

Address: 117 W Main St, Spencer, MA 01562.
Phone: 5088852708.
Website: klemsonline.com
Specialties: General store.
Other points of interest: Identifies as women-owned, Curbside pickup, Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Quick visit, Checks, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 1214 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Klem's

☎️5088852708

⏰ Open Hours of Klem's

Monday: 8 AM–8 PM
Tuesday: 8 AM–8 PM
Wednesday: 8 AM–8 PM
Thursday: 8 AM–8 PM
Friday: 8 AM–8 PM
Saturday: 8 AM–8 PM
Sunday: Closed

Klem's: A Premier General Store in Spencer, MA

Address: 117 W Main St, Spencer, MA 01562

Phone: 5088852708

Website: klemsonline.com

Specialties and Other Points of Interest

General store
Women-owned
Curbside pickup
Delivery
In-store pickup
In-store shopping
Onsite services
Same-day delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Quick visit
Checks
Debit cards
NFC mobile payments
Credit cards

Opinions and Reviews

Klem's has garnered a strong reputation within the community, with an impressive average rating of 4.5/5 based on 1214 reviews on Google My Business. Customers frequently praise the store's exceptional customer service, wide variety of products, and efficient service department. One satisfied customer shared their experience with Klem's service department, noting that they "exceeded expectations" by picking up, repairing, and returning a snowblower within six days. Another reviewer commended the store for always having something to offer and maintaining consistently amazing customer service.

With a strong focus on accessibility, Klem's offers various services to cater to different needs, including curbside pickup, delivery, in-store pickup, in-store shopping, same-day delivery, and wheelchair accessibility throughout the store. This dedication to customer satisfaction, coupled with a diverse range of products and services, makes Klem's a standout general store in Spencer, MA.

👍 Reviews of Klem's

Walter N.

5/5

Big shoutout to Klem’s service Dept. They picked up my snowblower, fixed and returned it in 6 days. They did a lot of work on it to get it back up and running, for just over $200, including pickup and delivery. They exceeded my expectations. Thank you!

Mariana M.

5/5

Always find something at Klem's! The customer service is always amazing!

Ray V.

1/5

Bought stihl blower big money . Died in 4 years . Said 1000 to fix new cost. 549 . They say have 2 in stock .Ok tell service tech will be there Friday pick up old a d buy new. Get there after fighting traffic. One no 600 to buy told there were 2. Ok let me pick up my old blower . Oh it's nor back together yet come back Monday. Don't go to this store bad all the way around

Riley S.

5/5

Went for some aquatic plants for my aquarium. I always go in there and look at the fish they have (their selection is incredibly diverse and very cool) and there was a man there tending to each tank. Very sweet to see. They also feed veggies and produce to the fish that need it. I have no doubt that their animals are incredibly well cared for and i absolutely love it. I also come here for garden plants and herbs. I will never stop coming here. Love this location

Elizabeth D.

5/5

Started shopping here a few years ago when we moved to the area. They have a great selection of items and knowledgeable staff that are always willing to answer questions. At Christmas time they were the only local place I could find a tree stand for a tree larger than 8 feet and the price was reasonable. We truly enjoy our trips here and appreciate the popcorn.

Nghia N.

5/5

Klem's is a great local business in Spencer. The staff is always friendly and helpful. It's got everything you need for outdoor activities, home and garden, etc. But what I love most about this place is the fish department, so I'm rating this place mostly in that area. The fish prices sometimes are a little bit higher than the big chain pet stores, But that's always expected when you compare local businesses with the big chain franchises. But the prices are not that much different, so it's not that bad. And they actually have better prices on aquarium plants than the big change stores with more selections. Andrew Lefevre is always helpful and very knowledgeable in the fish department. There's ample parking with handicap accessible entrances. I was in a bit of a rush today so I didn't get a chance to take pictures. I'll take pictures next time.

Diane A.

5/5

This past Wednesday I had an hour to shop before picking up my grandson and when I headed to vehicle to put my purchases away
I dropped my keys and they fell into the drain in parking lot. After momentarily losing my mind your staff sought Aaron, facility manager and he had my keys back in my hand in less than 5 minutes. Aaron was kind, thoughtful and I so appreciated his assistance. AARON was my HERO that day.

We live out of state and try and plan a visit at Klem’s.Its so unique and always a great shopping experience.

Misty F.

5/5

My family always loves coming to klems . even if we dont need anything drom the store ... My daughter loves seeing all the pets they have .. I love how educated all the workers are about the pets they have