Hampton Inn & Suites Port Richey - Port Richey, Florida

Jasmine D.

I have been at this hotel for the last month with my husband and daughter, since we were displaced from Hurricane Helene. The hotel itself is so well taken care of, clean, and has everything you could need. They took care of us so well over the last month, we do not have to leave. The front desk staff is so kind and personable. The breakfast is always well-stocked and hot, coffee is always filled, and they have free cookies for guests around dinner as well. A special thanks to Dorian for taking such good care of us and our daughter. Everyone that works here deserves a raise!!! Highly recommend this hotel if you are questioning it - book it!

Stephanie S. G.

I would like to recognize Dorene and the staff at the Hampton Inn. You all went above and beyond to make sure that I received my delayed luggage. My luggage did not. make it on my plane and was being delivered to my hotel. Dorene and the staff would regularly update me that my luggage had not yet arrived. Then when I was notified by United Baggage Services that my luggage was delivered yet it was not at the hotel, Dorene went above and beyond by calling local hotels to see if they mistakenly received my luggage. United Baggage Services was unable to locate my luggage but Dorene did. Because of her I did not lose my precious belongings and was able to enjoy the rest of my trip without worries.

Also, the breakfast buffet was amazing. The hotel was currently undergoing renovations, I think it will look nice when those are complete. I didn't have a car, so it was a bit difficult to walk around or access nearby ammenities.

Kari W.

I was in town for New Years to visit family and this was the closest location. This is not up to Hilton/Hampton Inn standards. When I walked in the lobby, it smelled musty, pet urine, and cigarettes. There were people lounging and each of them greeted the employee by name (thought this was odd because it was like they knew her). I waited to check in since the person at the desk was assisting someone on the phone stating the hotel was booked and trying to refer other hotels in the area. She told the man on the phone that people were living in the hotel that were displaced from the hurricane 3-4 months ago. When I checked in and got to the room, it smelled and looked like a room from 40 years ago. We immediately left and stayed at another hotel. I did call Hilton and explained and am still waiting for a refund from the hotel.

If there are going to be people living, that are not the cleanest and have pets, etc. put a notice on your hotel location so guests that are paying and visiting will know.

The girl at the desk was pleasant and provided great service.

Michael A. H. H.

I am a Hilton Honors member..I am not picky...I stayed at Hilton Tarpon Springs and expected the same quality...oh boy...was I wrong..this hotel is undergoing renovations...containers all over the parking lot..there are no parking lot lights working..we parked basically in the dark..didn't feel safe leaving our car overnight..we checked in..immediately noticed what appeared to be maybe displaced people? taking meal containers off the admitting desk...like..tons of them...they were drinking coffee in the lounge...this seemed odd...we thought maybe they are hurricane displaced people who the state or county is paying for them to stay? I'm all for that..but it's a little offsetting...our room was standard...in morning our hair dryer didn't work..i went to call down the desk...phone is dead..totallly..no dial tone..is this a joke? ..My hubby tracked down a maid and she found a hair dryer...|The bed was uncomfortable..shower very hard to regulate.we're told all this will be remodeled..I think the room charge should be reflective of all this chaos...I will never stay there again..

Stephanie B.

I stayed at the hotel during renovations. When i got my bill, they charged me 10.15 cents for food i didnt purchase. I contacted them 2x and they have not fixed it. Make sure you look at your billl before you leave, because they won fix mine! I will be taking this further and i will not recommed this hotel. Money is tight for everyone and this place takes what they want, a bunch of theives!

Brian B.

Someone stole a Hampton Inn sign & put it on a Red Roof Inn
We drove up to the building & there were 3 people smoking while sitting in wheelchairs. It reminded me of driving up to a nursing home. Something did not seem right. Walked into the building @ there were containers of meals sitting on a table to grab and go.
Went to our room & the walls down the hall were stripped while the carpet was soiled & bubbled. The room didn’t smell the best & the furniture was very worn.
We found out that the hotel is being used for “displaced” hurricane victims from (4 months ago). This Hampton has turned into a SHELTER.
This is not a Hampton!!!

Brian B.

Someone stole a Hampton Inn sign & put it on Red Roof Inn. ||We drove up to the hotel & there were 3 people sitting in their wheelchairs smoking. There were food containers on the table in the lobby. 6-7 dogs outside with people walking them. Them hallway walls were stripped, carpets were old & musty. ||We found out that the hotels is being used for “displaced” hurricane victims from 4 months ago. This HAMPTON INN IS A SHELTER! ||This is NOT a Hilton property!

Beverly

Positive: "" Negative: The staff was so friendly, including housekeeping, maintenance and the kitchen. The breakfast was very good and especially on Tuesdays they had Western Omelet. Yummy!