Grand Incentives, Inc. - Sarasota, Florida

Teresa P.

Ana was absolutely amazing! She assisted with booking my anniversary trip, and I couldn’t be happier with her service. From start to finish, Ana was courteous, prompt, and incredibly professional. She paid close attention to every detail, ensuring that all of my travel arrangements were perfect.

What truly stood out was her responsiveness – whenever I had a question or needed clarification, Ana provided thorough answers. Her dedication made the entire process stress-free and enjoyable.

If you’re looking for a travel representative who genuinely cares and goes above and beyond, Ana is the one to trust. I highly recommend her!

Carol M.

Shirlee was great and very patient!!! We had tons of questions before we could make a final decision. The transaction was smooth with no hassle...we got back 2 days ago from Cabo and EVERYTHING went smoothly!!! Thank you so much Shirlee!!!

Philip W.

I really appreciate Ana’s help getting my trip scheduled and situated. She was very easy to talk to and very helpful with looking at my preferred date. Gave me options available for the date I preferred as well as the details of amenities, shows, and ratings as well as popularity amongst customers and number of beds and the cost to cover the amenities. I truly appreciate the transparency and explanation and got me signed up over the phone with ease.
Thank you so much Ana! Excited for my vacation trip to Las Vegas!

John W.

Ariana was great. Helpful at getting me where I wanted to go and the right dates. One star off of Grand Incentives (not Ariana) because the "free trip" from our voucher ended up not being free, but was still a decent enough deal to go for it.

----------------UPDATE 10 hours later------------------
BE WARNED.... DO NOT FALL INTO THE TRAP OF THE "FREE TRAVEL VOUCHERS". My wife checked out the two hotels on trip advisor. She was not at all happy with the quality or location of the two booked hotels (Palm Springs and Honolulu). Bigger issue is for the same dates and room and occupancy (but not refundable) WE COULD GET A LOWER RATE DIRECTLY ourselves (saving more than $200 of the $1300 we paid grand incentives)! GRAND INCENTIVES IS A SCAM! We were scammed into a 1+ hour sales pitch for two vouchers for a "free vacation" that required a $75 deposit and still ended up being >$200 more than if we booked directly!!! I spoke with Ariana, who remained helpful and understanding and said she would request a full refund for us (including the $75 deposit) on Monday (it is Friday). I'll update this review again Monday.

--- UPDATE MONDAY ---
No contact from the company.

Jarvis C.

My host Ariana, was very kind with helping me book my travel! She was patient and communicated well with getting the right destination and prices. Thank you Again!

Alyssa D.

Ariana P. was our booking agent, and she was a pleasure to work with! She's very efficient and personable, explaining all of our options and guiding us through the booking process easily. Thank you Ariana, you're awesome! 🙂

James F.

Edwin Vargas worked hard to help and concluded the phone conversation with fine results. He was pleasant to work with as well.

One issue was with Grand Incentives. The fact that I sat through a presentation and was promised a free 4 night hotel stay at one of 8 locations by Grand incentives (Not Edwin Vargas) but of course that would never happen. I ended up paying 220 dollars for the so called upgrade to my free 4 night stay.
Otherwise they never approve the requested free nights and send you a letter stating

"Due to the high demand of travel requests received, the dates you have selected unfortunately are not available. Select two new dates, in chronological order, at least 21 days between choices, and at least 60 days in advance of your earliest departure date."

followed by additional note:

"Please provide the new date choices using the form below and mail to the address listed on the form within 21 days of date on this letter. Failure to do so will result in this offer becoming Void."

This is a tactic that they use to force upgrade making you pay for you stay.

Because I know that the new dates that I pick will again not be
available. Eventually I will miss the 21 day deadline and the offer will become void.

I sat through a presentation for 2 hours traveling 1 hour to get to their site to listen to their presentation I feel they should without hesitation give me what I was promised.
I feel that this was a scam and I was ripped off.

But i know that Edwin was just doing his Job and he did great job.

So I thank you Edwin for a great job

Lazanna C.

They were very nice and accommodating with voucher dates. Other companies have just said sorry we cant help you in the past. Shirley the supervisor did just as she said and left notes so Arianna was able to make my reservation with no difficulties. She was was very pleasant and helpful. She was patient and helped me find a place that would work for my dates. Very happy with service.

Update: Alreana. Had to change dates. Was able to reach by text and email. Got dates rescheduled. Good service.