First Merchants Bank - New Palestine, Indiana

Introduction

First Merchants Bank, located at 7435 US-52 in New Palestine, Indiana, is a trusted financial institution that has been empowering its customers with a wide range of banking services. With a strong commitment to community involvement, First Merchants Bank is dedicated to providing exceptional service to its customers.

Main Services

• Retail Banking: Offering a variety of personal banking services, including checking and savings accounts, debit cards, and overdraft protection. Their user-friendly mobile app and mobile deposit features ensure convenience and accessibility.
• Loans: Providing mortgage, home equity, vehicle, and personal loans to help customers finance their dreams. Their team of experts guides customers through the loan process, ensuring a smooth and hassle-free experience.
• Credit Cards: Offering a range of credit card options to suit different needs and spending habits. Their cards come with competitive rewards, low introductory rates, and fraud protection.
• Business Banking: Specializing in business banking services, including business checking, treasury management, and SBA loans. They help businesses of all sizes manage their finances and achieve their goals.
• Investment Services: Providing investment services through their subsidiary, First Merchants Wealth Management. Their team of financial planners helps customers plan for their future with retirement planning, investment management, and wealth preservation strategies.
• Nonprofit Banking: Offering dedicated banking services for nonprofit organizations under the leadership of Jill Robisch. They understand the unique needs of nonprofits and provide tailored solutions to help them thrive.

Location and Access

The New Palestine branch of First Merchants Bank is conveniently located at 7435 US-52, near the intersection of US-52 and SR-38. It is situated in the heart of New Palestine, offering easy access for residents and visitors alike. The bank is located in a bustling commercial area, with several other businesses and amenities nearby.

For those who prefer to bank on the go, the branch offers a drive-through ATM, allowing customers to access their accounts 24/7. The ATM is equipped with the latest security features to ensure safe and secure transactions.

Parking is available on-site, with designated spaces for customers and visitors. The parking lot is well-lit and offers easy access to the bank's entrance. Additionally, the bank provides wheelchair-accessible parking and entrance, ensuring accessibility for all customers.

Featured Characteristics

• Atmosphere: The New Palestine branch of First Merchants Bank offers a warm and welcoming atmosphere. The interior is designed with comfort and convenience in mind, with plenty of seating and a friendly staff ready to assist customers with their banking needs.
• Technology: The bank is equipped with the latest technology to ensure efficient and secure banking. Customers can enjoy access to free Wi-Fi, digital screens displaying account balances and transactions, and interactive touchscreen teller machines.
• Community Involvement: First Merchants Bank is deeply committed to giving back to the community. They actively support local charities, organizations, and events, demonstrating their dedication to making a positive impact in New Palestine and beyond.

Practical Information

• Address: 7435 US-52, New Palestine, IN 46163, United States
• Phone: 317-861-9400
• Website: firstmerchants.com
• Hours of Operation:
  • Lobby: Monday - Friday, 9:00 AM - 5:00 PM
  • Drive-through: Monday - Friday, 8:30 AM - 5:30 PM, Saturday, 9:00 AM - 12:00 PM
  • ATM: 24/7

Customer Reviews

First Merchants Bank in New Palestine has an average rating of 4.1 out of 5 stars on Google My Business, based on 10 reviews. Customers praise the friendly and helpful staff, the clean and well-maintained facilities, and the convenient location. Some positive aspects mentioned in the reviews include:

• Friendly and knowledgeable bank tellers who provide excellent customer service
• Clean and well-lit facilities, both inside and outside the bank
• Easy access to services, including drive-through ATM and 24/7 banking
• Community involvement and support, demonstrating a commitment to New Palestine

👍 Reviews of First Merchants Bank

SANDY H.

5/5

I loved this first merchants bank in NEW PALESTINE! MY bank teller was awesome and I feel like I have a bank with a friend forever!! Kentucky blue! Forever.

Anetra P.

5/5

I used the drive thru to access the ATM. The machine was up and running good. The area outside that I saw was clean and there was no wait.

Bob C.

4/5

Pleasant staff here.

Oksana C.

5/5

Hey B. B.

1/5

Dorinda H.

5/5

jeff C.

5/5

Betsy P.

1/5