Econo Lodge Inn & Suites - Northborough, Massachusetts

Christy B.

The cockroaches even bypass this dump and so should you! The tub had centipedes and someone else's hair, there are 2 ceiling lights near the door, no lamps, so you are in darkness, no microwave even though the ROOM DESCRIPTION states there is one in every room. Nope, you have to go to the front desk to use the microwave. The best part is when I was given room cards, but informed that they do NOT open my door. Every time I needed to get into the dump, I had to go to the front desk and have them unlock the door with a key. The bedspreads were literally covered in cigarette burns and the beds were disgusting and the pillows were completely yellowed and dirty. Do yourself a favor and keep driving by, you'll thank me.

Marie

I'd give half or less stars, if i could. Firstly, I had a reservation for a room with 2 beds and a sofa bed (as still advertised) and it was NOT provided. When asked, the kid at front desk said they have no such rooms. Also the beds were covered in the fleece blankets used for sofa beds and a flat sheet. No filled blankets, no quilt.

The shower curtain was one of the worst I've seen. It was so old, and so filthy. It was literally hard. There was hardly any TP left on the roll and no extra. When asked for a roll and extra towels (a 2 bed room should have 4 standard and only 2 were provided), the front desk was annoyed.

And lastly, the place was NOT sold out! They advertise 1 or 2 rooms left, but there were no cars in the parking lot.

That being said, I did notice rooms were being renovated, and the walls were clean. The tub itself was clean and the water pressure was great.

Randy L.

I stayed at this Econo Lodge a couple of weeks back while in the area for work. I didn't have many choices, as most hotels were full in the area.

The room was not clean. The sheets looked like they hadn't been changed from the previous occupants. There was a burn hole in the blanket, as well as stains of unknown origin. The shower drain was clogged. There were bugs in the room. Condoms were left in an open drawer. Light bulb was missing in fixture and the outlets looked unsafe to use.

As a frequent traveler, this is one of the worst places I have stayed.

John R.

Room had c*m stains and cigarette burns on the blankets room had obviously not been cleaned carpet was dirty the bathroom tile was broken and loose. Shampoo and soap was opened and used and had not been changed out. Asked to be moved to a
different room and the manager said that we were lying about the room not being cleaned and wouldn't give us another room and refused to give us a refund when we asked to leave. 0/10 my barracks room in Afghanistan looked better wouldn't recommend staying here

Troy R.

Sheets were dirty she said that I didn't look at him soon enough I should have looked right away it was my dog's fault. I opened them up to take a nap there is hair and two spots on the sheets they did give me sheets to put on myself the water in the shower was hot no cold water at all steaming hot. And the price was too high for that hotel. And nothing around the restaurant JJ's or whatever is closed down. Did have parking for truck and trailer though that's the good part

Leo W.

Went to front desk to ask for help paying on web site. The owner would not help when they saw what the site was charging me then when I got my credit card straightened out like 15 minutes later the web site told me the hotel declined my payment. I Called customer service to website and they told me that this had never happened. When they looked on the site The owner had went on the website and marked all the rooms as occupied. Then after I paid for 1 night $50 more than the web site told me. They went on there and marked half the hotel available again.

Safia A.

Dirty and filthy rooms.
Eeeew, brother, eew!
Never saw so many cockroaches in my life! As soon as I opened the faucet at the sink, they started running. I even found one in my bed, thank God it was the last night!
Avoid it!
Only good thing: a big Indian super market next door.

Shelby P.

They cancelled my reservation without contacting me and when we get there they have 2 rooms left which they charged me double the price for. The room smells, there's cockroaches and bedbugs and the floor in the bathroom was broken. They refused to give me my money back.