DIal One Computer Services - Bardstown, Kentucky

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 203 Culpepper St, Bardstown, KY 40004.
Phone: 5022763787.
Website: dialonecomputerservices.com
Specialties: Computer repair service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Repair services, Credit cards, Debit cards, Credit cards.
Opinions: This company has 80 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of DIal One Computer Services

DIal One Computer Services 203 Culpepper St, Bardstown, KY 40004

☎️5022763787

⏰ Open Hours of DIal One Computer Services

Monday: 9 AM–5:30 PM
Tuesday: 9 AM–5:30 PM
Wednesday: 9 AM–5:30 PM
Thursday: 9 AM–5:30 PM
Friday: 9 AM–6 PM
Saturday: Closed
Sunday: Closed

Dial One Computer Services: Your Trusted IT Solution in Bardstown, KY

Nestled at 203 Culpepper St, Bardstown, KY 40004, Dial One Computer Services is a locally owned and operated business that has been serving the community with unparalleled IT support and computer repair services since 2010. With a commitment to exceptional customer service and technical expertise, Dial One has become a go-to destination for residents and businesses seeking reliable and affordable computer solutions.

Main Services

Computer Repair Services: Dial One specializes in repairing a wide range of computer issues, including hardware and software problems. Their experienced technicians can handle everything from virus and malware removal to hardware replacements and upgrades.
On-Site and In-Shop Repairs: To accommodate their clients' needs, Dial One offers both on-site and in-shop repair services. They can come to your location or you can drop off your device at their workshop.
Data Recovery: Accidental deletions or drive failures can lead to permanent data loss. Dial One's data recovery services can help retrieve your precious files, photos, and documents.
Networking Solutions: From setting up wireless networks to configuring routers and switches, Dial One can help optimize your home or business network for better performance.
Custom PC Building: For those seeking a tailored computing experience, Dial One offers custom PC building services. They can help you create a powerful machine tailored to your specific needs.

Location and Access

Dial One Computer Services is conveniently located in the heart of Bardstown, KY, making it easily accessible from nearby neighborhoods such as Bloomfield, New Haven, and Leestown. The business is situated just off KY-245, close to the intersection with US-150, putting it within a short drive from many residential and commercial areas.

For those using public transportation, the Bardstown Transit Center is approximately a 10-minute walk from the business, providing access to various routes that connect to other parts of the city.

Featured Characteristics

Wheelchair Accessible Entrance: Dial One is committed to ensuring accessibility for all customers. Their entrance is designed to accommodate wheelchair users, making it easier for everyone to access their services.
Wheelchair Accessible Parking Lot: In addition to the accessible entrance, Dial One also offers wheelchair-accessible parking spaces to ensure that all customers can safely and conveniently access their services.
Prompt and Efficient Repair Services: Many customers have praised Dial One for their quick turnaround times and efficient repair services. This allows clients to minimize downtime and get back to their daily activities as soon as possible.
Transparent Communication: Dial One prides itself on maintaining open and honest communication with its clients. Technicians explain the issues in layman's terms, providing customers with a clear understanding of the problem and the proposed solution.
Affordable Pricing: The business offers competitive and transparent pricing, ensuring that customers receive excellent value for their money. Their services are designed to be affordable, making high-quality IT support accessible to a wider range of customers.

Practical Information

Address: 203 Culpepper St, Bardstown, KY 40004
Phone: 502-276-3787
Website: dialonecomputerservices.com
Hours of Operation: Monday - Friday, 9:00 AM - 6:00 PM (Closed on weekends)
Payment Methods: Cash, Check, Credit Cards (Visa, MasterCard, American Express, Discover), and Debit Cards

Customer Reviews and Testimonials

Dial One Computer Services has amassed an impressive 80 reviews on Google My Business, with an average rating of 4.6/5. This outstanding score is a testament to the business's commitment to providing exceptional service and customer satisfaction. Some of the positive aspects highlighted in customer reviews include:

Honesty and Integrity: Customers have praised Dial One for their honesty, transparency, and integrity. They are commended for explaining issues clearly and only performing necessary repairs, ensuring that customers are not overcharged for services.
Prompt and Efficient Service: Many customers have remarked on the quick turnaround times and efficient repair services provided by Dial One. This allows clients to minimize downtime and resume their daily activities with minimal disruption.
Knowledgeable and Skilled Technicians: Customers have praised the technical expertise of Dial One's team, highlighting their ability to diagnose and resolve complex issues efficiently. The team's friendly and approachable demeanor also contributes to a positive customer experience.

One customer, Rick, had this to say about his experience: "I had a great experience with Rick at Dial One. He was incredibly honest and upfront about the issue and the cost, which I really appreciated. The repair was done much faster than I expected, and my computer is running better than ever."

Another customer, Sarah, echoed these sentiments: "I can't recommend Dial One enough. I had a serious problem with my laptop, and they were able to diagnose and fix it quickly. They were very professional, friendly, and the price was reasonable. I'll definitely be going back to them for any future computer needs."

In conclusion, Dial One Computer Services has established itself as a trusted and reliable IT support and computer repair provider in Bardstown, KY. With a comprehensive range of services, commitment to exceptional customer care, and a reputation for honest and efficient work, Dial One is the ideal choice for residents and businesses seeking high-quality, affordable computer solutions.

👍 Reviews of DIal One Computer Services

DIal One Computer Services - Bardstown, Kentucky

Lowell S.

5/5

I had a great experience with Rick at Dial One. He was incredibly honest and upfront about the issue and the cost, which I really appreciated. The repair was done much faster than I expected, and everything has been working perfectly ever since. Rick works on computers, cell phones, and more—he really knows what he’s doing. If you need a reliable and fair repair, don’t hesitate to give him a call or stop by. Highly recommend!

R F.

5/5

Richard always treats me right. He finds the solutions I need to get my devices working and back to me in a timely manner. Please give him a chance to help you out also. I recommend him to everyone

Ernie B.

5/5

The owner Rick is always amazing! The personal touch to his services is always top notch. Thank you for what you do.

cameron B.

5/5

I’ve gone here several times over the years because I have terrible luck with breaking phones. Would recommend this place to anyone. Have never had any problems with my phones after being fixed here, unless it’s by my own doing lol. Always quickly done. Does a great job and nice people.

Jeremiah A.

1/5

My Gaming laptop was brought in to be looked at for performance issues which was told by the PC manufacturer that the gaming laptop was more than capable of playing this game at mid grade graphics. I have another laptop that has lower end performance than the gaming laptop plays on low settings with no issues which the gaming laptop would not.

After receiving the computer back I was told that nothing was wrong the computer and that if I wanted to play my game I needed to play on a desktop computer. This is complete bull the gaming laptop and game are compatible together by game specs and computer manufacturer but I need to play on a desktop? Makes no sense so I don’t know if laziness or lack of computer skills is evolved in this situation but something is wrong with the gaming laptop and it was never resolved.

This was a rented out gaming laptop by another company by the way and I was insured by dial one I would be updated and let known what was wrong… no communication after I was told I would be let known I had to call the rental company to find out the issue. The rental company also has been notified for the computer to be taken somewhere else to be re diagnosed. I’m sure he will be on here trying to defend himself but not much to defend here but I’m sure an excuse will pop up.

Cam S.

5/5

Very great guy! Rick has great prices and knows a lot. I had a excellent experience and highly recommended him. I had a pixel 5A that the mother board was fried and he had a like new iPhone 13 there in 48 hours at an excellent price and I can definitely tell he loves what he does it was the best tech experience I’ve ever had will be using this business in the future!

Tara J.

5/5

Rick was extremely nice and informative. Took my laptop in because one of my hinges broke. He was extremely understanding and accommodating when I explained my laptop is how I solely work. As my laptop still was mostly functioning, he got the information off it and ordered my part. I took my laptop home to still be able to work. He called me as soon as my part arrived and had my laptop fully repaired in one day. I've had in back in my possession for a couple days now and haven't had any problems. I felt the price was fair for my issue as well.

Kelly W.

5/5

So it was a freak accident yesterday my pool went into the pool and this morning I got up I decided to get my phone look at I take it to Dlal one and explain what happened he said he can fix it and about 4:00 my son called me told me Rick called and told him my iPhone was ready thank you so much for fixing my phone and get it back to me today your the best so if you all need phones work on he be your guy thanks again Rick