Departures Travel - Gilbert, Arizona

Address: 1166 E Warner Rd, Gilbert, AZ 85296, United States.
Phone: 4808308822.
Website: departuresaz.com.
Specialties: Travel agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 4 reviews on Google My Business.
Average opinion: 1.5/5.

Location of Departures Travel

4808308822

Departures Travel, located at Address: 1166 E Warner Rd, Gilbert, AZ 85296, United States, is a well-known travel agency that offers exceptional services to its clients. The agency can be easily reached through their phone number, Phone: 4808308822, or through their website, Website: departuresaz.com.

Departures Travel is known for its expertise in the travel industry and has received several positive reviews from its clients. However, it is important to note that based on 4 reviews on Google My Business, the agency currently has an average opinion: 1.5/5.

One of the unique features of Departures Travel is its accessibility for people with disabilities. The agency has a wheelchair-accessible car park and wheelchair-accessible entrance, making it easy for everyone to access their services.

Departures Travel offers a wide range of travel-related services, including flight bookings, hotel reservations, car rentals, and vacation packages. They have a team of experienced travel agents who are dedicated to providing personalized and efficient services to their clients.

If you are looking for a reliable and trustworthy travel agency, Departures Travel is an excellent choice. Their expertise in the travel industry and commitment to providing exceptional services make them a popular choice among travelers.

Despite the lower average opinion, it is essential to consider that individual experiences and preferences may vary. Therefore, it is recommended to contact Departures Travel directly and discuss your travel needs and expectations with their team.

Reviews of Departures Travel

Dwane S Hilderbrand

1/5

Our rating is ZERO. We will never use this company again. They do not have your best interst in mine. My wife and I used this agency for a cruise to the Caribbean on Royal Caribbean. We paid everything up front including the insurance. We were told we would get a full refund if we had to cancel. I got injured and required surgery. We could not go on the cruise. We have been fighting for our refund with no avail. Lately we can't even get the company agent to return emails or texts.

We wanted to use this company for a trip to Normandy, France but we have decided never again. Sorry but it is your job as the travel agent to take care of us.

Abilash Pulicken

2/5

I used these folks for a recent trip to Spain and Morocco, and walked away less than impressed.

To our travel agent's credit, she was generally pretty genial and friendly. Our hotels were all booked properly, so my wife and I never really had any issues checking in to any of our lodgings as we traveled across southern Spain. This is about where the good things end.

Our travel agent came across as someone accustomed to doing business in a different era, largely in that she was much easier to deal with in person than she was electronically. Emails would often go unanswered for longer-than-acceptable stretches of time, and some emails just went unanswered altogether. I understood that the agency was busy during the time we were planning our trip, so I would have been okay with a "Got your email! Get back to you soon!" response, which I rarely received

It also seemed like our agent had a hard time recognizing and adapting to our preferences as travelers and individuals. This essentially made the whole booking process more stressful and aggravating than it needed to be - I'd never used a travel agent before this experience, and I'm unlikely to seek one out again, given how poorly this experience went.

In short, if you're the type of traveler who likes to have a trip pre-planned for you in its entirety by a fairly knowledgeable individual, these folks might work out for you. On the other hand, if you want to find someone who's going to work alongside you to design a trip that takes your wants, needs, and preferences into account, stay far, far, away.

Will Mouser

1/5

Poor service and not great information. Prices went up and up after we made our initial payment. Nice lady, just not a good experience with her.

Mike Szymanski

2/5

Not very happy booked with someone else