Country Hearth Inn & Suites Union City - Union City, Tennessee

Lesco B.

Stay away from this place. We stayed the night and specifically payed more for a jacuzzi room. Didn't even get it half way full and it was already running cold. We ran straight hot water because the water wasn't that hot to begin with. We went to the lady at the front desk. She said there's nothing she could do. We tried to talk to them again in the morning at checkout. No kinda reimbursement or any offer to make it right. Tried to get the number of the owner. She just kept saying she would tell him. Wouldn't give me the number for an owner.

Gary R.

Took 45+ minutes to check in, no one at front desk, finally after multiple attempts to call some one for help a young 10-12 year old boy came out but couldn't get me checked in after numerous trips to the back he came out and asked if I could come back later.
Drip tray under hvac unit dirty and had a white moldy area on it. Would not recommend it to anyone.

Vicky G.

When we arrived in our room. Right away it was dirty. In hindsight...We should have turned right back around.
Dirt and grease on walls. All appliances and dispensers had not been wiped down and had tape to hold them together. Coating of dirt on everything. Floors were gross. Shower was disgustingly dirty. Toilet did not flush properly, by middle of night it did not flush at all. Beds were so uncomfortle. Hard as bricks, like a piece of partical board was laid down. I took a washcloth and cleaned the nightstand, which was black after I was done. There was a small blood stain on one of my pillows. Sink was old and had cracks and dirty.
Needless to say, we slept on top of comforters. Slept in our clothes. Kept shoes on when walking in room. Did not get a shower either and left the toilet clogged...oh well. Oh yes and only half of the lights worked in room
We didnt even try their breakfast. We wanted out of there so bad.
Should be a negative star.....

RA H.

As others have stated, room was very clean, it smelled fresh when we opened the door even though we arrived unexpected. Yes, it's a little older place and kept nice. Typical continental breakfast choices included.

Savannah D.

The location was convenient, but that’s really one of the only positives. I do like that it has an older feel. You get a coffee maker, a cable TV, all of the classic things.

However, our bathroom wasn’t cleaned before our stay. Our shower had different kinds of hair stuck to the walls and the curtain, dried soap stains. Plus, the coffee maker itself had something that looked like mold in the filter area.

The staff that we interacted with was very friendly though, and since we only stayed a night, this was smaller things that we just ignored. Just be aware before booking, because you get what you pay for.

Kmbo B.

My husband and I have stayed here a couple times just to get alone time while we wait to close on our home. We have gotten the jacuzzi suite, and a double bed regular room, and enjoyed both. They're very clean. We are former truckers so the sound of the trucks at the truck stop around us doesn't bother us. It's a very small motel so there hasn't been anything crazy happening. It's very quite and peaceful. The owners are very nice! We will definitely be back!

Robert H.

Don't know if same person owns it but when we stayed there a few years ago an Indian guy ran it and family came to.visit us they were only in the room around ten minutes when he knocked.on the door and said our company had to leave because they weren't guests,I've never stayed there again.

Cindy W.

The room was clean when we arrived. Staff was friendly. Food is blah. After one night we checked out. Was suppose to stay for the week until a roach crawled out from under my bed.i was not sure until I used the Google cam to see what type it was. Looks clean but what's hiding you can't see.