Cobblestone Hotel & Suites - Newton - Newton, Illinois

Wanderer42276679127

The staff was very accommodating and friendly. The facility was clean and easy to locate. Such a surprise for a small town. The hot tub was not working due to mechinal failure and fitness room is in the guest laundry. Neither of which where a problem for our four day stay.

Pamela F.

I booked a room for my daughter and her husband and family due to my dad‘s death. Newton is a very small community and my childhood home. My daughter called the hotel and asked for an early check-in and said that they would arrive about 2 PM and David the employee of cobblestone said that would be fine. My daughter, her husband and two children needed to get ready for the visitation when they arrived. The visitation was at 3 PM so it was imperative that they get an early check-in. When they arrived, nobody was anywhere to be found and they waited in the lobby for over 20 minutes And my daughter called me because no one was there at the hotel to check them in and the visitation was at 3 o’clock and they needed to get into the room. When David finally arrived, he said they could not check in early and they could not start bringing in any of their belongings and that they needed my credit card to check in. I called the hotel and spoke to David and asked under the conditions. Could he please just let them get into their room and I assured him that I would be there and pay for the room. They had my credit card on file to secure the room. But David was not empathetic or understanding at all and insisted that I risk being late to my dad‘s visitation just to present my credit card. He was extremely rude when I arrived and walked out of the room and said he was not going to allow them to even check in early. At this time, it was 20 minutes before 3 PM. He was the rudest and nonprofessional individual. I have ever come in contact with at a hotel. I was extremely devastated and upset at his non-professionalism and inability to work with us under the circumstances.

Amanda S.

Slept great. Breakfast was very good. Love the coffee. Had a great time with family in spite of cousin leaving her keys in her room. Will book there again when we come back to Newton. Also spent the weekend there two weeks before that for a class reunion.Thanks to your staff for a great stay.

Patti R.

The room was nice like a typical hotel room. The only negative commet is the staff. Mark acted like we were an inconvience to him for even booking a room. He was very rude. The breakfast was good. We enjoyed visiting with friends and other traverlers.

Brittney H.

My husband and I checked were in by the people at the front desk as soon as we walked in. The people are very kind and friendly! If you are looking for a hotel this is the only one around. This will be a very honest review. The room we stayed in was on the second floor kingsize bed. DONT be looking for any elevators there isn’t one. The room was very bland with the smallest tv! The tv didn’t work at first until my husband fixed their dish hookup by reseating the access card on the direct tv box. As for the flooring I WOULD NOT RECOMMEND TO WALK AROUND YOUR ROOM BAREFOOT. 🤢 The floor is very sticky. Reminds me of one of the old casino carpets. As for the bathroom don’t expect the tub to look new. It’s very old with a yellowest shower curtain. Not much space in there the door take up all bathroom room!! As for the bedding it’s was clean. That was the best thing about the room. 👍🏻 You also get a microwave and small mini fridge which was also a plus. The ac worked great!

For the downstairs area: The breakfast was decent. They have a lot of options but don’t expect the food to be Michelin star or anything. It’s very typical hotel food. The orange juice was my favorite. They also had an open bar with some slots. Which is nice if you want to grab a quick drink and play on some luck. 🍀

All-in-all: I would give this place a 2.8 out of 5. The room was a little pricey for only a 2 night stay at $254. I’ve seen better with lower prices, but then again they are the only place around that’s why they say they are the best.

Rosalio G.

Great Place to stay.|Very nice and clean, rooms are nice, the pool is nice, and the beds are comfortable.|There is plenty of parking and the staff is top notch. I will definitely stay here again. Thank you for a great experience.||Leo G. |Chicago,IL.

Melissa

This is the second time we've stayed there. Each time it has been great! The kids love the pool, the breakfast was nice and hot and a little different the 2 days we stayed, so that was nice. The room and bathroom was clean and I love how they also have tea bags (Chamomile, green tea, Earl grey)in the room. The gentleman at the front desk at check in and check out was so nice and friendly!

Linda E.

We drove extra miles because of the good reviews. The room was clean at first glance. the bathroom smelled like urine, the bathroom floor was dirty. the shower curtain was dirty. the mirror looked to be washed with a wet dirty rag. the floor was vacumed down the center lots of dirt in edges and dark places like the safe area. at night rather large brown bugs came out, cockroaches? and when i told the morning clerk he just smiled at me like it was funny. the breakfast was dangerously cold. The person who checked us in was very nice. i realize hotels have a lot of traffic, but we have stayed in cleaner rooms for the same price