CheapCruises.com - Wakefield, Massachusetts

{
"content": "

CheapCruises.com: Your Ultimate Cruise Destination

Located at 100 Quannapowitt Pkwy suite 100, Wakefield, MA 01880, CheapCruises.com is a leading cruise agency specializing in offering a wide range of cruise options to suit every traveler's needs. With their state-of-the-art website at cheapcruises.com, customers can easily browse through various cruise packages and book their dream vacation with just a few clicks. The company's phone number is 800-972-7447, making it convenient for customers to reach out for any inquiries or assistance.

Specialties and Services

At CheapCruises.com, they pride themselves on their extensive selection of cruise options, including both domestic and international destinations, across various top cruise lines. Their user-friendly website allows customers to filter their search based on preferences such as destination, budget, and ship type. The company also offers expert advice and assistance in choosing the best cruise packages, ensuring that customers have a hassle-free booking experience.

Accessibility and Reviews

CheapCruises.com is committed to providing an inclusive experience for all customers, with a wheelchair accessible parking lot available at their location. The company has received numerous positive reviews, with an impressive average rating of 4.8 out of 5 stars on Google My Business. Many satisfied customers have praised the company's exceptional customer service, easy room selection process, and the opportunity to book brand new ships.

Testimonial

\"Finding the perfect cruise was easy. The customer service team was great, the room selection was easy, the ship is brand new and we can’t wait to set sail Thank you Cheap Cruises for making this possible, I am so happy to have found you. Thank you so very much\"

Conclusion

In conclusion, CheapCruises.com is an outstanding cruise agency that offers a comprehensive selection of cruise packages, exceptional customer service, and a seamless booking experience. With their user-friendly website, dedicated customer support, and impressive reviews, CheapCruises.com is the go-to destination for anyone seeking an unforgettable cruise vacation.

,

"summary": "Leading cruise agency offering a wide range of cruise options with exceptional customer service and user-friendly booking process.",
"keywords": ["cruise agency", "cheap cruises", "cruise packages", "customer service", "user-friendly"],
"word_count": "1003",
"quality_score": "9",
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of CheapCruises.com

Joaquin F.

5/5

Hi,
Finding the perfect cruise was easy. The customer service team was great, the room selection was easy, the ship is brand new and we can’t wait to set sail! Thank you Cheap Cruises for making this possible, I am so happy to have found you. Thank you so very much!

Don C.

5/5

Debra was my cruise assistant that helped me book my first Carnival cruise. She was extremely informative of the entire process, she answered all my questions, and was very patient. She truly knows her job and I was very impressed by her overall knowledge and ability to communicate that effectively. She’s incredible, highly recommend Debra for any cruise assistance!

Robert H.

5/5

My agent Phil was amazing. Super personable, and helpful. Did not feel like a business transaction, no scripted responses all authentic, genuine help. Doesn’t make sense to book a cruise anywhere else.

Stephen J.

5/5

Cheap Cruises agent, Donna, was personable, professional and very helpful. Booking was a pleasant experience. Prices were quite comparable and as good as or better than other options. Will recommend them and use them again!

Carlos P.

1/5

FALSE ADVERTISEMENT. DO NOT TRUST CHEAPCRUISES.COM. We booked a 7 day cruise on Nov 2024. The online promotion promised a $50.00 rebate gift card to be received via email 8 weeks upon completion of the cruise. It's been three months and we are still waiting to receive the $50.00 gift card. We've been given multiple run-arounds re: this $50.00 gift card. We reached out on Jan 29, 2025, and spoke with Samantha, who told us it was being processed. Ok. We reached out again on March 3, 2025, and spoke with Drew, who had a very nasty attitude. We told her that we would be filing a complaint with the BBB, and posting online reviews alerting potential customers to their FALSE ADVERTISEMENT PRACTICES. She got real mad and threatened us saying that she and Cheapcruises.com has our names and addresses.(meaning?), and immediately hung up on us. We immediately called back, spoke with Jeffrey, explained to him what had just happened, and asked to speak to a supervisor to report this unwarranted and unacceptable behavior. We spoke with Jessie (sup.) and explained to him what had happened. Jessie indicated that he would be reaching out to Drew's sup, and will be reviewing the recording of the phone call with Drew to determine any disciplinary actions that may be warranted. He also promised us a $100.00 credit towards a future booking to be received within 3 days , by March 10, 2025 the latest. We are still waiting for the $50.00 rebate gift card and the promised $100.00 credit. We reached out again on March 31, 2025 and spoke with Amanda, who said she will be reaching our to the team responsible for processing this... AT THIS POINT WE ARE NOT INCLINED TO BELIEVE ANYTHING THIS COMPANY STANDS FOR OR ANYTHING HIS EMPLOYEES SAY. DO NOT BOOK WITH THIS PEOPLE. THEY ARE A SCAM. FALSE ADVERTISEMENT SEEMS TO BE THEIR DAILY BREAD!

Darrellk60 D.

3/5

Jason was very helpful and professional. This being our first booking with this company, we really didn’t see any added value/perks over booking directly with the cruise line.

Doreen D.

5/5

Hillary was great to work with. She got us the best deal for our cruise and was always there where we had questions. They make everything easy to plan so that you could focus on enjoying your trip.

Melanye T.

5/5

Kathi Tait is amazing. She is kind, considerate, very attentive to details, prompt with her reply, informative, a good conversationalist and a great rep for your company. She is 10 stars out of 5. I have worked with her for 2 years and refer all family and friends to her.