Casa Blanca Great Escapes Travel - Killeen, Texas

Barbara C. H.

John with Casa Blanca Great Escapes Travel helped us choose an amazing all inclusive Hotel in Cancun! He was so patient with us! He was familiar with the property, all of the amenities, and arranged transportation to and from the resort! This was a once in a lifetime experience! It would not have happened without John! Thank you!

WMG-ViperYT

I went to Casa Blanca after I went to another travel agency in Cove and felt like I was putting the lady out by needing simple airline tickets.... And they closed an hour before the "store hours" said. Anyway, Mary at Casa Blanca was fabulous. She was so friendly and checked several airports and airlines for the best price. She also offered to get me a rental car and hotel reserved and she explained some of the rules for carry on luggage. I think I have a new travel agency. Thanks so much Mary!

Anthony R.

Awesome service. We book all of our family vacations through Casa Blanca. They are so friendly and helpful and always find us the best deals. We just got back from our planned vacation and have already started looking for something next year.

Ema J. (.

My husband and I have used Casa Blanca since 2009. Great customer service and always going out of their way to look for the best rates especially during family emergencies! We live in a different state now and we still call on them for our travels.

Gerald T. J.

This is the worst experience i had yet with the travel office on fort hood. I have been trying for over 2 weeks to book a simple vacation to Disney and each and every time i would get the "I will call you right back in 15 min" or I will email you in 15 min" or " I got your plans right here and will let you know if a few min what i have. Well It's been two weeks now and still waiting for the email or call back, and even when i call it seems like I'm bugging Linsey. I didn't want to write this but i hate feeling like I'm bothering someone when I'm just trying to plan a vacation. I know its a busy season an all , but just be open and honest with me. If you need a week or so to put things together , than just let me know and i can make a decision on what i want to do. Please don't tell me you are going to do something and don't do it and to be consistent with the lies each time makes the matter worse. I used this service in the past (2005) and did not have the kind of treatment.
P.S. I've lost time dealing with this service and time to me means everything because you can't get it back. Had to go another route with my plans.
Disappointed-

Christiane R.

Amazingly sweet and helpful people, professional and friendly, they respond absolutely to all your needs or changings, so wonderful to be served like that, makes you feel like a Human, Not a number, 👍

only one thing is sucks, they do have coffee but no cups, and that's the worst thing what can happen to a costumer, even all the banks have coffee, I would have paid for it but no cups very unprofessional, ,👎

Haseen S.

Thank you so much for your great service, my husband and I used Casablanca for our first vacation, not only was their service top notch but our trip was absolutely amazing from beginning to end.

Gia P.

They had no packages or plans. Your waisting your time. They are literally searching the internet while on the phone. Just like I can do myself. It's ashame They have low standards in helping our soldiers and vets.