Budget - Anniston, Alabama

Budget Car Rental Agency is a popular choice for those in need of rental vehicles. Located at Address: 1100 S Quintard Ave, Anniston, AL 36201, United States, this agency offers a range of services, including car and van rentals.

One of the key features of this Budget location is their active military discounts. They value and appreciate the service of our military personnel and offer discounted rates as a token of their gratitude.

The agency is fully accessible, with a wheelchair-accessible car park and entrance, ensuring that everyone can access their services with ease.

Budget in Anniston has received 26 reviews on Google My Business, with an average rating of 1.9/5. It's important to note that reviews can be subjective and it's always recommended to check the latest reviews and ratings before making a decision.

In terms of their specialties, Budget is known for their car rental agency and van rental agency services. Whether you need a car for a few days or a van for a longer period, Budget has got you covered.

Other points of interest about this Budget location include their 24-hour advance reservation and cancellation policy, as well as their unlimited mileage options for certain rental periods.

If you're looking for a reliable and convenient car or van rental agency in Anniston, Budget is a great option to consider. Their active military discounts, wheelchair accessibility, and range of services make them a standout choice.

For more information and to check the latest rates and availability, be sure to visit their website: budget.com. We highly recommend getting in touch with them directly to ensure a smooth and hassle-free rental experience.

Reviews of Budget

Alyson Trimble

1/5

Office was closed even though I was told it would be open on the holiday. Ended up having to drive to Birmingham to rent a car. Which cost even more money because this location did not have a compact car. I will never use them again.

laura huffstetler (lauraH)

1/5

I am leaving one star because that is the lowest possible- would leave ZERO stars if I could. I went to pick up my car early but found a note in rainbow writing saying that “ NO CARS AVAILABLE & could get a refund by calling a 1-800 number. Apologies for inconvenience.” Really?
I then received a phone call at 1:44 pm saying that they didn’t have any cars available- so my thought is what was the point in calling me? It was way past the time I was supposed to pick up - why bother?!? I was not offered a discount on future booking or incentive for the inconvenience- they do not take your travels seriously or care about customer service- awful experience!
I went down the street to Enterprise and walked away fully satisfied in under 10 minutes & they gave us a discount for just coming to them!
SAVE YOUR MONEY AND SANITY- do not use Budget in Anniston, AL!!!

Natalie Phillips

1/5

There should be a way to show a negative star rating. This company doesn't care about their horrible service. Oh wait, they did send an apology for the weed smoked car and the subsequent cigarette smoked up car by email. Uh, thanks? You can be better served by going anywhere else or not getting a car rental at all.

Brittany Simzak

1/5

Booked a car and paid online with my debit card. Went to pick up the car and they wouldn't accept my card at the desk when they were preparing the paperwork for the rental (you have to show them the card you used to purchase the rental so they can put it on file). Said that my type of debit card wasn't accepted *even though their online system had no problem taking our money from that same card* . She said they would need either a credit card or a debit card from a bank, which I had neither. So I leave and drive around all over anniston looking for a bank that would issue me a debit card same day, finally ended up finding a bank with same day debit cards and went back to pick the car up. I give them the new debit card, which they accepted, but then they tell me that not only do they not have the car we had booked to rent, but they don't have a car for us to rent at all. Not a single car on their lot to rent us. She could've told me that when I first got there, before they had me run all over town for an hour and a half looking for the card they wanted me to use. The level of incompetency here is insane. The lady just kept blaming corporate for everything, wouldn't take responsibility for any mistake made on her end at all, and was all around unprofessional. All of that and they wouldn't issue a refund, gotta call an 800 number for that, and even then there is a $150 cancellation fee, so we're out $150 bucks (it was a $300 rental). Scammed me right out of 150 bucks of my hard earned money. I am astounded for real. You're a fool if you do business with this company.

Patricia Matherson

1/5

Rented a vehicle on their website on June 25, 2021 to be picked up on July 8, 2021. Plenty of time to ensure that a vehicle was ready to be rented. The vehicle that we received was dirty and only had 1/4 tank of gas. The representative did not even get up from his chair to check the vehicle. Half way through the trip, the brakes started acting up. Tried calling their 800 number with no luck. We ended up taking the vehicle to the Beaumont, Texas airport location where we were given an upgrade with a different vehicle. The Beaumont staff was very helpful with the transaction. The windshield had a crack in it which was noted on the paperwork. Returned this vehicle to the Anniston location on July 15, 2021. Once again, the guy never left his chair to look over the vehicle. I was issued a new invoice with a different amount. Upon reviewing my credit card statement, I have two charges from Budget Rental which I will have to dispute. When calling this location, I get a faxed machine. Have contacted Budget Rental customer service but have not heard from them. Will contact my credit card company to dispute the charge. Please do not waste your time or money going to this Anniston location. I won't say that all locations are bad as we were treated professionally with the Texas location but the next time I need to rent a vehicle, I will go with Enterprise. (Would not let me post without giving a least a one star - as far as I'm concerned this should have been a negative five).

Ken Nix

1/5

BEWARE Super shady business!! On 11/11/20, I made a reservation to pick up on 11/12/20. When I got to this location on pickup day there was a sign on the door that said “we are sorry for any inconvenience, but we had to close today. Please call customer service.” Customer service escalated my call, and told me I could rent from a competitor and they would reimburse the difference. So I did, and now they will not reimburse me because I had an SUV reserved with them and rented the only thing available from a competitor, a Ford Taurus (A CHEAPER VEHICLE). It was their way of getting out of paying me!! So now I lost my prepayment with them $100 and had to pay the bill from the competitor $300. So good luck renting from these guys. It is a gambling game and the house always wins

Janice Gibson

1/5

Ankeny Iowa. Car was filthy dirty when I picked it up . Told Sam about it when I returned the car. Said he would check into it. Call me 10 minutes later and said I had dogs in car. I did not have dogs in car. Said if I argued with him he would charge me more. Charged me additional $499.00 for car cleaning. Car even had old French fries and candy wrappers plus muddy floor mats. Now having to dispute the issue with credit card Also said we smoked in car. We don’t smoke

Mike wilson

1/5

Read the reviews first for the Anniston location, but I needed a car badly for the following day, so I called them. First when I called around 9:45 am their phone line kept ringing busy. When the person finally answered the male said, "hello", sounded like I called someone's house, so I asked was this budget. The Male just said,,,"yea" so I asked if he had a vehicle for the next day, he said "No". I paused waiting for him to say something else but nothing. I then asked , can you get one by tomorrow? The male said I don't know, cause things are always changing. I disconnected, wow how does budget allow this place to exist ?