Alta at the Farm - Allen, Texas

Alta at the Farm

Located at 1287 Blue Tractor Ln, Allen, TX 75013, Alta at the Farm is a top-rated apartment rental agency and apartment complex that offers a range of onsite services and amenities. The property boasts a wheelchair accessible entrance and parking lot, making it a welcoming environment for all residents. With a 4.5/5 average rating based on 173 reviews on Google My Business, Alta at the Farm has proven to be a highly recommended choice for those seeking a comfortable and convenient living space.

The property manager, Brittany, is known for her high energy and exceptional customer service skills. She greets every visitor with enthusiasm and provides informative tours of the facility, helping potential residents feel at ease as they explore the neighborhood. Residents appreciate the beautiful, quiet surroundings and the absence of any issues since moving in. Brittany and the front office staff are always available to address any concerns or questions that may arise, further solidifying the reputation of Alta at the Farm as a top-notch apartment complex.

With its prime location, accessibility features, and commitment to exceptional service, Alta at the Farm is an excellent choice for anyone seeking a new place to call home. To learn more or schedule a tour, visit their website at altaatthefarm.com or call 8338489083.

👍 Reviews of Alta at the Farm

Greg P.

5/5

Let’s just say from the moment I walked in for a tour I was greeted with such high energy from the property manager. She was very helpful and informative. Brittany guided me around the facility making it very easy for me to feel as comfortable as possible in the neighborhood. The area is beautiful and quiet, there hasn’t been any issues since I’ve been here. Brittany and the front office have been great answering any questions or concerns of mines. I highly recommend this property if you’re looking for a place to live great environment and great access to nearby venues!

Greg T.

5/5

I toured Alta end of last year, and it was a finalist on my list. Clean, well maintained and friendly staff. Looking back, Alta should've been the winner but I was wanting something with a yard so a cottage-style vs. hotel-style apartment was my choice. When my current lease is up, I will definitely be looking here again. I know they are adding new sections, so will be excited to see them. I also want to thank Sammi, the Community Manager, who took time to introduce herself, chat and let me know to reach out with any questions....THIS is how an apartment community should be. And another plus, for me, is how pet friendly the facility and everyone is.

Corina P.

5/5

Rebecca has made my whole experience at the farm fantastic. She excels in tenant interactions and consistently provides a friendly, professional demeanor. Shes handled all of my tenant concerns with empathy and efficiency, ensuring high satisfaction on my end. Her ability to mediate and resolve issues has positively impacted my experience at the farm. Highly recommend.

Georgette C.

5/5

This place is amazing! Clean environment and most of all friendly staff…Richaud amongst one of them who is very friendly, knowledgeable and polite. Gets the job done without hesitation. A friend has very nice comments about him as he always shows up for maintenance requests.. Other apartments should have staff like that , hard working man and great attitude.

Taylor

5/5

LOOK NO FURTHER! This place is beautiful. The staff even more so! Rebecca has been one of the most accommodating, friendly, hospitable, and professional agents in my search for a new place to call home since living in Texas. From the time I walked inside, until the time I walked out, I knew this was a place I could easily call home. If anyone is looking for a new place to live, the ambiance, amenities, and staff that this place has to offer should certainly be something to consider. It won’t compare. Look forward to living with you guys in the foreseeable future, and thank you for making me/us feel so welcome 💙

Tandra J.

5/5

I recently visited a friend at Alta at the Farm in Allen, Texas, and had the pleasure of meeting Charles, the maintenance technician. He was incredibly professional and helpful when addressing a maintenance issue in my friend's apartment. Charles was quick to respond, explained the situation clearly, and made sure everything was fixed efficiently. His friendly attitude and attention to detail really stood out, and it's clear he takes pride in his work. It's rare to come across such excellent service, and I was really impressed by his professionalism. Great job, Charles!

Kaitlin G.

5/5

Rebecca, the assistant property manager, is so kind. She makes everything seamless and provides such a great energy around a daunting process. 10 out of 10 recommend. Everyone knows how important it is to have good staff at the leasing office of an apartment complex, and she really seals the deal!

Ariel W.

2/5

I've tried to wait until I was herena little minute to give an honest of a review as possible. Ive been here since November 2024 and I will start by saying as someone who downsized from a house to an apartment the unit and property are nice overall. It's been forever since I have ever lived in an apartment so I did ask about the process and fees etc to see what was my quickest option because I wanted to move quickly if possible. But my initial experience deserves ZERO stars. I did my app on a special of if you applied or something you got some type of deal...long story short I toured, picked the apartment I liked, did the app paid the fees etc. I was approved conditionally and when I asked what that meant I was told "oh a 3rd party does our credit checks" I was told to pay a full months rent as a deposit and I was shocked because I knew I had great credit. I begin to ask more questions as to the criteria of how the decision was made and someway between them or the 3rd party was told that it was because of charge offs. I explained to them that I didnt have any charge offs and ultimately was told they cant do anything about the misinformation, whatever the 3rd party says they have to go with and I can reach out to them but it could take 30 days...(which I didnt have)...so when I looked into the 3rd party company they had a 1 star review with HUNDREDS of people with the same story of having great credit and being denied homes or other things because of their misinformation. This was so frustrating because I paid so much more for a deposit than I should have and I just felt like they didn't even care that the company was providing misinformation. So for me that already had me rubbed the wrong way. but whatever, paid the deposit and moved in...everything is fine overall...
Then there have been several times as a new tenant where I have had questions about where things are or just any questions in general and Emma has to be the most incompetent person because she answered NONE of them and just rambled in circles leaving me more confused than before I asked the question.
The newest thing that has prompted this review is the fact that I paid part of my rent early and I go in to pay the remaining balance and it's more than what my rent is. So I call the office to ask why from yesterday to today is the amount that I pay monthly more. Lauren proceeds to tell me "it's because my water hasnt been billed and it doesnt get billed until 60 days later" and so I have my water charges just now being added on there from November...huh? I continue to question that because that doesnt make any sense...every month on the portal it shows water charges so now you're trying to tell me that I never paid for water, that can't be true. Then she proceeds to tell me not to look at the portal because that information isnt accurate and to look in my email from a company called conservice (or something like that) and that's where I will see my billing break down and receipts. again...HUHHHH? When was someone going to tell me to expect an email from them, and that the portal wasnt accurate etc etc. and im expressing to her that this is frustrating because I made my partial payment based on what I wanted to make the remaining payment and now I cant even make the remaining payment because it not correct even though the portal is saying the same thing my lease and every other document I have says. This is just so frustrating and I am so exhausted with the communication of the staff...like this should not be so stressful. I am beyond pissed about this. The only reason I give the 2 stars is because maintenance help greatly with an electrical issue that was going on in my unit. But effective communication is almost non existent for this to be the place you pay to live. I've recommended people here who planned to move here soon but I almost want to tell them don't do it. This are not simple overlooks and to blow it off as if it's not a big deal is again making me just question the integrity of this place just like with the deposit situation.