Alanita Travel - Frisco, Texas

Krunal Mistry

I would like to extend my deepest thanks to the Alanita Travel team.

Let me share my ticket booking experience.

I booked tickets with Alanita Travel for myself and my wife for a trip to India. Before we were set to leave, my wife had a sudden health issue and required emergency surgery, which meant we had to cancel our trip.

Initially, the airline rejected our waiver application, but the Alanita Travel team consistently followed up and advocated for us. Thanks to their persistent efforts, the airline eventually approved the waiver, and I received a 100% refund.

Thank you, Alanita Travel Team

Balaji Venkatesan

I worked with Mirza for my travel need. He is great guy to work with. He understood my reservation need, explained all possible travel options & provided me best rate. Overall experience with him was great & definitely recommend.

shreya amrutkar

I recently visited the Alanita office to book a flight and had a disappointing experience. The travel agent, Venkat, was disrespectful and appeared disinterested in providing assistance. Given the poor service, I don't see any advantage in visiting their office for booking. I would advise others against it.

laxmi n

I am very lucky to have availed the services of an experienced travel agent like Mr. Sundar. Both the times we went to him, it was an urgent situation where we wanted a specific combination of flights and he took care of our necessity with very good planning and foresight. We are extremely thankful to him for guiding us and advising us on our travel itinerary which involved traveling with my Aged mother who wasn’t keeping very well. Everything went as planned and we had a very smooth journey. I will highly recommend Alanita travel agent at Frisco- Mr. Sundar for any of your travel needs, whether for pleasure or work. Thank you Sir.

surya prakash

I recently visited the Alanita office to book a flight ticket, and my experience was quite disappointing. The travel agent named Manasa i encountered was disrespectful and seemed disinterested in helping out. Given this poor service, I don't see any benefit in visiting their office to book a flight. I would recommend others
exploring other options for booking your travel needs.

Ganesh Krishnakumar

I would say, you see them on a physical store or online, don't walk, run away.
Going through a travel agent should make your life easier, not otherwise. I don't blame the agents on phone they are courteous, do best of their ability but they just follow orders. I cant believe they still have some grand fathered methodology if you request a change or cancellation (and they take only Zelle, no credit card for those changes, charges). Big long form, links, email confirmation blah blah to process the change fees in zelle. I was like we are in 2024 and so many better place available to make your travel easier, comfortable. I had a cancellation, they send me form, wanted me to fill it, pay in zelle just to be sure they are collecting and committing you legally and paying, but they had the audacity to say, they wont confirm the cancellation even though I went through the process, in an email.

Different set of rule to commit, bind, for customers vs them

They seriously have trust issues with customers, they made me to send screen shot from my credit card for the payment and after that (this was was too much for me, never had to do with any booking ever) agent from India made a conference call with my bank and had bank, us agree in the call that the charge was good to process and I could buy the ticket.

I would never use them again.

Spend extra 50-100$ somewhere if it is costlier than them, get the peace of mind during, prior to travel.

savita agrawal

Horrible service and the worst experience ever to book a ticket through Alanita!!!! Book through them as if you want to book an insurance policy. They make you do so much paper work and emails that it frustrating to the core. There is no service as we expect from a travel agent. There are many better options than this one.
I booked a ticket from them for me and my so. and had the most hard time to book and to cancel. They did not even check the expiry date on the passport even though they ask for PDF copies of your documents. Be careful guys. I don’t trust to share Amy documents with them .

Santosh Prasad

Vamshi was my agent who helped book the tickets for my family. He was very patient and took the time to clearly understand my reservation needs. He checked all possible option combination to get the best price and most convenient travel option. He gave good recommendation and overall experience of interaction was great. I strongly recommend Alanita Travel and Vamshi.