Alamo Travel Group - San Antonio, Texas

Address: The Alamo Building, 8930 Wurzbach Rd, San Antonio, TX 78240.
Phone: 2105930084.
Website: alamotravel.com
Specialties: Travel agency, Boat tour agency, Cruise agency, Sightseeing tour agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 47 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Alamo Travel Group

Alamo Travel Group The Alamo Building, 8930 Wurzbach Rd, San Antonio, TX 78240

☎️2105930084

⏰ Open Hours of Alamo Travel Group

Monday: 8:30 AM–5 PM
Tuesday: 8:30 AM–5 PM
Wednesday: 8:30 AM–5 PM
Thursday: 8:30 AM–5 PM
Friday: 8:30 AM–5 PM
Saturday: Closed
Sunday: Closed

Alamo Travel Group

Alamo Travel Group is a well-established travel agency based in San Antonio, Texas. Established in 1999, they have been providing exceptional travel services for over two decades. Their dedicated team of experienced travel consultants work tirelessly to provide personalized travel experiences tailored to the unique needs and preferences of each client.

The company specializes in offering a wide range of travel services, including travel agency, boat tour agency, cruise agency, and sightseeing tour agency. With their extensive network of partners and suppliers, they are able to offer competitive prices and exclusive deals on a variety of travel packages.

Alamo Travel Group is conveniently located at The Alamo Building, 8930 Wurzbach Rd, San Antonio, TX 78240, making it easily accessible for clients in the area. Their office is equipped with wheelchair accessible entrance and parking lot, ensuring that all clients, regardless of their mobility, can access their services with ease.

To contact Alamo Travel Group, you can reach them by phone at 2105930084 or visit their website at alamotravel.com. They are committed to providing exceptional customer service and ensuring that each client's travel experience is nothing short of memorable.

With a 3.4/5 average rating based on 47 reviews on Google My Business, Alamo Travel Group has demonstrated their commitment to customer satisfaction and delivering high-quality travel experiences.

👍 Reviews of Alamo Travel Group

PATRICIA S.

5/5

We would like to apologize to those customers that we were not able to assist.

After Covid, our Vacation agents left the agency and moved from San Antonio or took other jobs Without them it was difficult to provide proper service to our customers, and as you can see in some of the comments in past months, we received some bad reviews. We tried to explain our situation but we can see now that we were not successful.

Finally, some good news! We now have a fully staffed vacation department with experienced agents ready assist.

We would be delighted if you would think of us again when planning your next vacation!

Stephanie W.

5/5

Alamo Travel Group is amazing! I’ve been using their services for almost 10 years and I have never had a problem. In fact they make group travel super easy and less stressful than it needs to be, not to mention the GREAT rates they offer! I’ll never book my own travel again, ask for Sandra she’s the best!

P A.

5/5

Have been using Alamo Travel Group since 2009, they have been amazing at finding me the best deals and assisting me with any questions that I have. Sandra Arce is great to work with, she is always working with you before and after the trip. It means a lot to get an email or a phone call asking how the trip went. Thank you Sandra. Hawaii 2020

Patricia S.

5/5

After conducting a thorough investigation we believe that one of our agents did not communicate adequately the fact that it was too late to make reservations for
Spring Break because we had tried that week to book vacation packages for Spring Break for other customers.
We sincerely apologize for not informing you properly. Feel free to call me so that I can understand better your issue to make sure it would never repeat again.
Sincerely,

Pat Stout

Suzanne G.

1/5

I have been using this travel agency for years and most recently I was super disappointed in the lack of customer service on their behalf. I booked a trip to the Bahamas and had a flight change with no notification at all...from anybody airline or travel agency. So I lost a day of my vacation in the Bahamas but to add the misery when I finally arrived to the hotel they did not have us scheduled for arrival until March 2019...wt... the hotel we were told was super nice by our travel agent (Nora). .not just super disappointed with the whole experience
I would say shop around and do it on your own. I just booked a trip on my own thru Southweat vacations at an amazing hotel with great reviews and not have to be lied to by a travel agent who makes great commission without having to provide the great services. I was extremely disappointed in the fact that all of this could have been avoided by a simple phone call....I'm just a little voice but I assure you word of mouth is the best advertisement ever and Alamo Travel group will definitely not be recommended...

Debbie P.

1/5

Buyer Beware - go to another travel agency. My husband has been on hold since 10:00am, 4.5 hours. His flight was cancelled due to snow in Washington DC. Apparently, Alamo Travel Group does not have the processes to handle such crisis and leaves travelers stranded! He has been hung up on two times. Customer Service? Not here!

Norma S.

5/5

Beautiful building with offices for lease. Lovely trees and landscaping add a natural sense to this location. There is additional parking in back. Great location in the medical center area.

Alec S.

1/5

If you want someone to book a flight for you under a misspelled or incorrect name this is the place. Keep in mind they don't work weekends so if you are traveling and there is a problem on a Saturday or Sunday they'll be of no help.