AAA Worcester - Worcester, Massachusetts

Introduction to AAA Worcester

Located at 25 Mountain St E, Worcester, MA 01606, AAA Worcester is a reputable insurance and travel agency that provides a wide range of services to its members. With a phone number of 508-853-7000, customers can easily reach out to the agency for assistance and inquiries. The agency's website, branches.northeast.aaa.com, offers comprehensive information about their services, opening hours, and any updates or promotions they may have.

Specialties and Services

AAA Worcester specializes in offering insurance services and travel agency support. They cater to a variety of needs, including vehicle registration, licensing, and travel planning. The agency's staff is knowledgeable and experienced, ensuring that clients receive personalized attention and reliable assistance.

Other Points of Interest

• Onsite services for vehicle registration, licensing, and travel planning
• Wheelchair accessible entrance and parking lot, ensuring accessibility for all clients
• Appointment required for some services, but the agency strives to accommodate walk-ins when possible

Customer Opinions and Ratings

AAA Worcester has received an impressive average rating of 4.5/5 based on 616 reviews on Google My Business. This high rating is a testament to the excellent service provided by the agency. Many customers have praised the agency for its efficient and friendly staff, as well as its quick and easy processes for renewing licenses and handling vehicle registrations.

One satisfied customer mentioned that "Renewing my license could not have been any easier. The process was orderly and quick, and the staff was pleasant." Another customer had a positive experience when helping their son with an expired registration, despite not having an appointment, and the agency efficiently guided them to the ez pass office. These glowing reviews highlight the commitment of AAA Worcester to providing exceptional customer service.

Recommendation

If you're looking for a reliable insurance agency and travel service provider, AAA Worcester is an excellent choice. With its convenient location, professional staff, and comprehensive range of services, it's no wonder that the agency has earned such high praise from its clientele. We highly recommend visiting AAA Worcester for all your insurance and travel needs. Contact them today through their website or by calling 508-853-7000 to learn more about their services and how they can assist you.

👍 Reviews of AAA Worcester

George K.

5/5

Renewing my license could not have been any easier. It was a positive experience starting with a phone conversation with Ann Marie who scheduled my appointment. The process was orderly and quick. The staff was pleasant. Exactly the way it should be.

Idalia G.

5/5

Went to help my son with his expired registration and even without an appointment, they helped me right away and guided me to ez pass office, because they couldn't process the renewal. Excellence all the way around.

Stephanie D.

5/5

Great experience got a quick appointment within just a few days was in and out! Service is great friendly accommodating staff they were amazing helping me with my autistic daughter ❤️ definitely recommended this AAA office to everyone

First L.

1/5

Not a single person in the whole office besides some older person getting their license done. I was just there to pick up a social security card their staff forgot to give back.

I wasn't even able to finish my sentence before some grinch of
lady said 'Oh, yeah, go get in line.' Accompanied with a look like I've never observed a rule before. Apparently counting dollar bills, single dollar bills is way more important than your members. Shape up. That was disgusting.

Janet C.

1/5

Just steer clear of ALL passport services. Go to official government website, figure out what you need and bring to U.S. Post Office ( appointment even better!) Trust me you’ll save at least $188.10….orrrrrr trust them. Triple aaa won’t even speak with me and gave up more in yearly membership than the amount they ‘got me for.’ RUN from their passport services. Buyer beware

Yessenia G.

1/5

I went today to do an rmv transaction. Two of the oldee womenr that work there made me feel like I wasn't wanted there. Worst feeling ever. There looked at me as if I didn't belong. They didn't help me and i went to the line 2x. Worst service I ever received. Sad if you ask me.

Mare K.

5/5

Appointment made online, renewed my license and upgraded to a Real ID. Complete RMV paperwork online and print, bring supporting documents.

David M.

5/5

I went to get my license renewed for the real ID. Had no issues whatsoever. With an appointment, the process just took 15 min and both people I spoke to were friendly and helpful. Much better than the RMV if you can get services that are covered by AAA (which is most of them)