AAA Plymouth - Plymouth, Massachusetts

Aden R.

I was 2 days early for my appointment, accidentally. And they accommodated me with smiles and I was out in 30 minutes. Great staff!

Jennifer F.

We checked in for our appointment and we're missing a document, the woman who checked us in told us exactly what we needed to come back with and said she would keep us checked in, as long as we got back by 4pm we could get back in line. After driving 30minutes back home to gather the missing information, drove 30minutes back and checked in. New team on the floor, now we go to check in, instantly reluctant. After explaining the previous employee had said we would be fine to come back they reluctantly signed my husband in explaining there were a couple people ahead. Fine, understandable. After about 45minutes the final person who was ahead of us was finished and we were next. Well my husband was skipped over to someone who had checked in well after we had been waiting. This was a complete waste of our time, overall about 4 hours and did not complete our task.

Marilyn J. M.

Extremely nice and very helpful. She deserves a Huge RAISE!!

Sandra L.

I scheduled a registry appointment with them. It was great. They were busy. But very nice staff and handled everything I needed within 10 min. In and out. Great benefit for AAA members!

MChris

Easy in and out with friendly staff.Definitely would recommend it for your DMV renewals. Not hard to find exit 13 off the highway left take right into Home Depot mall

Cheryl C.

I made an appointment at the Plymouth Triple A office to get a Real I.D. The service was fantastic, smooth and easy. I don’t remember the name of the woman who I was assigned to, but she sat at the first desk to the far right. What a difference from going to the Registry! Thank you Triple A for such a quick, friendly and nice experience!

Tasha C.

Terrible experience at the AAA store in Plymouth today. I observed the staff be rude and unhelpful to a number of customers while I waited in line. Additionally, I witnessed the staff outright lie to a customer.

I arrived around 1:30PM in the attempt to avoid going during the period where the staff would likely be taking lunch breaks. I waited in line behind 3 or 4 other customers. As the line grew longer, someone called out for any additional customers who where waiting for RMV services. The man behind me responded and was taken to the counter for service. Next they asked the couple behind me in line what service they were waiting for and they replied that they were in need of notary services. They were told the notary was on lunch break and would be back in around a half hour or so and that they could wait or come back. They left. As I was also waiting for notary services I decided to leave and return close to an hour later. When I returned, the same couple had also returned and were in line ahead of me. When they reached the counter for service they were told the notary was not available unless they had only a single page that needed to be notarized and otherwise they would need to make an appointment to return. They were very displeased and left. I was the next person called to the counter and I asked for notarization for a single page. The staff member at the counter was aware that I had been there an hour earlier and return, and that I had heard what had been said to the previous customers. Then the staff member at the next window...who had been their the entire time...had me step over to her window and accepted my form for notarization. I was the last person in line. There were not further customers in the store behind me and there was no apparent reason the notary could not have provided service to the previous customer. After my form was completed the staff all went and sat down at their desks in the back.

THE NOTARY WAS THERE THE ENTIRE TIME AND AVOIDING PERFORMING NOTARY SERVICES!!!

Amy L.

This visit was quick and efficient! I went in to renew my license and upgrade to a Real ID. Be sure to fill out the application online before you go. I was in and out within a half hour. Spectacular!!!