AAA Franklin - Franklin, Massachusetts

Address: 85 Franklin Village Drive #14, Franklin, MA 02038, United States.
Phone: 5085289300.
Website: branches.northeast.aaa.com
Specialties: Insurance agency, Travel Agent.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Appointment required.
Opinions: This company has 245 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of AAA Franklin

AAA Franklin 85 Franklin Village Drive #14, Franklin, MA 02038, United States

☎️5085289300

⏰ Open Hours of AAA Franklin

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: 9 am–1 pm
Sunday: Closed

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AAA Franklin - Your Trusted Insurance and Travel Agency in Franklin, MA

Located at 85 Franklin Village Drive #14, Franklin, MA 02038, United States, AAA Franklin is a reputable insurance agency and travel agent. Their phone number is 5085289300 and their website can be found at branches.northeast.aaa.com. The agency specializes in providing insurance services and travel planning to its clients.

Key Services and Features

Insurance agency services
Travel agency services
On-site services available
Wheelchair-accessible car park
Wheelchair-accessible entrance
Appointment required

Customer Reviews and Opinions

AAA Franklin has received positive feedback from its customers, with an average rating of 4.4 out of 5 stars on Google My Business. Clients appreciate the agency's helpful and knowledgeable staff, as well as the efficient and personalized service they receive.

One satisfied customer shared their experience, stating, 'I recently went to AAA Franklin to renew my license and get a REAL ID. The staff was incredibly helpful and made the process smooth and stress-free. Joy, in particular, was a delight to work with. Her friendly demeanor and thorough knowledge made the entire experience enjoyable.'

Another reviewer mentioned the benefits of choosing AAA Franklin over other options, saying, 'I have been using AAA Franklin for years, and I have always been satisfied with their services. The team is professional, reliable, and always goes the extra mile to ensure my needs are met. I highly recommend their insurance and travel services.'

About AAA Franklin

AAA Franklin, located in the heart of Franklin, MA, has been serving the community for many years. Their dedicated team of insurance experts and travel agents work together to provide top-notch services to individuals and families in the area. Whether you need assistance with auto, home, or life insurance, or you're planning your next vacation, AAA Franklin has the expertise and resources to help you.

The agency's commitment to customer satisfaction is evident in their ongoing efforts to improve their services and stay up-to-date with the latest industry trends. Their wheelchair-accessible facilities and appointment system ensure that all clients, regardless of their needs, can access their services with ease.

Why Choose AAA Franklin

If you're looking for a reliable and friendly insurance agency and travel agent in Franklin, MA, AAA Franklin is an excellent choice. With their knowledgeable staff, personalized services, and commitment to customer satisfaction, they have earned a well-deserved reputation for excellence in the community.

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👍 Reviews of AAA Franklin

Colleen K. T.

5/5

Just went in today for the first time ever. Had an appointment to renew my license and chose to get the REAL ID. First person to help was a male trainee who was very helpful and polite. Walked us through everything and corrected a few things that were in error. We waited a short while and were then helped by Joy. She lives up to her name! What a lovely, kind and thoughtful person she is. Made the process so much easier and was very knowledgeable about everything. SO much better than the RMV. Thank you Joy for all your kindness and help and also the trainee. God bless you both!

Ana R.

5/5

I came in today for RMV services as I had booked an online appointment. Although today didn’t go as planned I would really like to thank Joy for all her help and support through the process she was courteous took me in earlier as there was no one else there, and I was out well within 15-20 minutes. I did speak to a gentlemen towards the back also very nice and kind to let them know what a great asset they have in Joy! Thank you so much again!

Robert A.

4/5

Going to AAA in Franklin MA for 15+ years, and have always been helped very well even as their services and responsibilities have expanded, especially now they do many of the services that are usually done at MA RMV. It’s always best to call ahead, and schedule an appointment for certain actions. It’s far better than waiting at RMV. I’ve had good service at most AAA offices and Franklin has always been a comfortable place to do business.

Mathew

2/5

Haven't been to the branch in years, but been trying to get a new car battery for four days now. Every time I call in the morning they say its available till 9 pm, I call when I get out of work at 430 and I'm told its not available. Service has tremendously dropped off with aaa that's for sure

Nick J.

1/5

I don't know what the heck happened to AAA. It seems as if they have just turned into another branch of the rmv. Most of workers they have there seem like they just came off working at the rmv. No personality and very rude and disrespectful.

If I understand this correctly, we are paying for this service and this is how we are treated. This is not the AAA that I know of a few short years ago. Maybe this is the trend for most of the companies in the customer service field. Absolute disgrace!

DO BETTER AAA!

Zuleyka R.

5/5

I went here to renew my license. I made an appointment online and they took me right away! I was in and out in less than 15 minutes. Everyone was kind and welcoming.

Kelly A.

4/5

I wanted to get an appointment for renewal of car registration, but I couldn't get an appointment till either 10/23 or 10/30. I needed it for this week. Ended up on the phone with RMV for 2hrs. It's great that they do RMV things, but getting checked in can be a long wait here also

Verne T.

1/5

I went in to talk about doing a trip. They had a line up to the door all for registration needs.
For the regular AAA to renew by no or discuss a trip. I just turned around and went home. I tried to call and they were too busy to answer. They are no longer AAAA I guess just an extension of the registry.