AAA Bradenton - Bradenton, Florida

Lauri T.

Matthieu Widner (MR1) provided 5 star service today! He expertly assisted me with passport photos that I need for my International Driver Permit application. He also helped me with a snag I was experiencing with the online form. Thanks to Matthieu's help, I was able to successfully submit the form. He was very professional and courteous!

Melissa H.

We've been waiting for 6 hours and have not received any assistance..is this how you treat your customers..we have a small child and we've made multiple calls and all we get is trying to locate a tow company. This is unexceptable. We've paid our dues and we should receive the service we paid for immediately not 6 12 or 24 hours. We are stranded and AAA is a specific service that's suppose to fix this when called. People If I were you I would save your money, they do not deliver what they promise and they take your money.

Doctor B.

I'm an old time member and usually find value here. Some of the staff are knowledgeable, others not so much.

Karen P.

HORRIBLE SERVICE FOR ASSISTANCE EVER!!!!!
If I could give less than one star, I certainly would! We called them at 4:30 to come and change a tire for us. We also told them the tire was on a 15,000 pound fifth wheel. The man they sent out said he didn’t have the right equipment to change our tire stating they do that sort of thing all the time to him. He supposably called to tell them the situation and then told us someone would be getting back to us. After five phone calls and getting the run around from a different person each time we called, they FINALLY showed up at 1:30 A.M.!!!!!!! AAA is expensive and this kind of service is unacceptable at best!!!!! 🤬🤬🤬

Brian C.

Be very leery of using insurance agents out of this office. I recently had an experience with them where I called to cancel a Progressive policy that they had written for us, was very clear on the phone withe them, however they ended up cancelling our AAA South policy for two other vehicles instead!!! When brought to their attention they seemed very nonchalent about the entire episode and didn't seem to care that this was their fault and that now we could not drive either car until it was resolved. Resolution ended up taking them several days and again, very few people on their end seemed like they even cared. Very poor customer service from the agents at this facility. Be extremely detail-oriented and diligent when you speak with them. They obviously don't hire the brightest people and their customer service follow-up on issues that are clearly their fault is poor at best.

Gordon F.

The lady that helped us was friendly, polite and efficient. Office was well organized and clean. Everyone was friendly. Lot's of things more than just maps were offered. I have never seen a AAA office so efficient, clean, well stocked and great qualified personal. Highly recommend this AAA.
THANK YOU.

Benjamin W. J.

Exceptional customer service. I was able to purchase a product that fit my need. Received enough discounts to fit my budget. Then received a follow up phone call to check and make sure everything was taken care of. I have been with AAA since 2001 and a customer for car insurance since 2004.

Phil

Good experience here today concerning visa photos.

The lack of ability to give me a jpeg was frustrating, but I understand the policy.

I hope the results are suitable.

The people there were very helpful and honestly went out of their way to help.

Theirs was a much better process than some of the other places I have been to.