AAA Acton - Acton, Massachusetts

Introduction to AAA Acton

AAA Acton, located at 342 Great Rd, Acton, MA 01720, United States, is a reputable insurance agency and travel agency that has been serving the Acton community for years. Their phone number is 9782661000, and their website can be found at branches.northeast.aaa.com. The company is known for its high-quality services and has garnered a strong reputation among its clientele.

Specialties and Services

Specializing in both insurance and travel services, AAA Acton offers a wide range of products and solutions tailored to meet the diverse needs of its customers. Their expertise in these areas has made them a go-to choice for many individuals and businesses in the region.

Other Points of Interest

• Women-owned: AAA Acton is proud to be a woman-owned business, showcasing the strong presence of female entrepreneurship in the community.
• On-site services: The agency provides various services on-site, making it convenient for customers to handle their insurance and travel needs under one roof.
• Wheelchair-accessible car park and entrance: AAA Acton understands the importance of accessibility and has ensured that their facility is equipped to accommodate customers with mobility challenges.

Customer Opinions and Reviews

AAA Acton has received positive feedback from its customers, with an impressive 4.2/5 average rating based on around 170 reviews on Google My Business. Many customers have praised the agency for its helpful staff, organized environment, and efficient service. For instance, one satisfied customer shared their experience, stating, "Even though I could not solve my request there, the check-in lady helped me figure out what was needed and forms I had to fill in prior to going to RMV. The place was organized and had no or short lines when I was there."

Recommendation

For anyone searching for a reliable insurance agency and travel service provider in Acton, AAA Acton is an excellent choice. Their commitment to customer satisfaction, combined with their wide range of products and services, makes them a valuable asset to the community. If you're looking for exceptional service and a knowledgeable team, don't hesitate to visit AAA Acton at 342 Great Rd, Acton, MA 01720 or contact them through their website at branches.northeast.aaa.com. Experience the difference that a trusted and dedicated insurance and travel agency can make in your life.

👍 Reviews of AAA Acton

Nate C.

1/5

Do not go here for a permit. We waited over 5 months for one to come in the mail after passing the test. Multiple workers saying the last person lied and did it wrong. After 3 trips here, ended up getting the RMV to step in and make this location do their job. Don’t waste your time

Micaela M. D. M.

5/5

Great experience: even though I could not solve my request there, the check in lady helped me figure out what was needed and forms I had to fill in prior to going to RMV. Place was organized and no or short lines at the moment when I was there.

Patricia T.

5/5

The people who work at this location are very helpful. It was a great experience. I am always nervous when dealing with a drivers license. They really reassured me that it is not difficult. I also spoke to one of their insurance experts. She was very helpful and informative. I will definitely return.

Paul M.

5/5

Since I am over the age of 76, in MA am required to show-up in person to renew my license. AAA in close to my home, so I chose to renew there. The staff was courteous and professional, and my renewal was processed in less than 5 minutes. Plenty of parking! Great experience!

Stephanie V.

5/5

Extremely friendly and helpful staff. We went for our license renewal, and the people working there made it a stress free process. Highly recommend.

W G.

5/5

Great way to renew a drivers license. Multiple documents handled easily and efficiently. A great place to begin planning a trip anywhere in the world. Convenient shopping and resturants a short walk nearby. Plenty of accessible parking near the building with minor grades. Easy access in and out of the parking lots to adjacent roads.

Adam M.

5/5

I went here yesterday morning for my appt. to renew my driver's license and apply for my REAL ID. I'm not sure why some of the Google reviews are negative because I was in and out in about 4-5 minutes with my temporary print-out of my new license/REAL ID. There was only 1 person finishing up in front of me, and, overall, I am very pleased with the efficiency and speed of the Acton AAA which is conveniently located in Acton down the street from my home. Thanks, AAA!

Devan S.

1/5

I went to AAA Acton to renew my license when I turned 21. I called prior to my appointment to ask for the correct documents to obtain a REAL ID. I specifically told them that I had my W2 form from 2021 not 2022 as I was coming directly from my college for my appointment and my 2022 form was at my house. They said that I could have a W2 from ANY year as proof of address. I got there for my appointment and waited 20 minutes for the lady in front of me to finish. While I was waiting one employee took my forms and said I was all set. It wasn’t until after I waited 20 minutes that I was told by the next employee that I needed my most recent W2 form AFTER the first employee said I was all set (which I had called and asked about the day before and was told it did not matter what year) had I known this from the first employee I could have gone home and got it and came back in the time it took for my delayed appointment. They proceeded to lock up on me since they were closing and not 1 person tried to help. I had to come back the following day to finish my registration. Fast forward to receiving my license… my picture is blurry, the blue background box is a different color and size than all of the other ID’a I have compared it to and it has been questioned multiple places. Overall not pleased with the experience or the ID I payed $50 for.