Best Western China Lake Inn - Ridgecrest, California

MeatMan951

I stayed here for 2 nights, during the week, solo, one room on the bottom floor and it was perfect! Clean hotel and room, comfy bed and fluffy pillows! Smart TVs! Microwave and refrigerator in the room, big plus ?! Good coffee! Nice little gym?! Staff were nice, pleasant and friendly! Overall I enjoyed my visit, and I will definitely be back when I have to work out there again! Thank for the pleasant stay!?☺️

Henry Mowry

Nice hotel in Ridgecrest. Nice showers. Parking on the adjacent street avail if you are towing. Staff always greets you. Good service.

The hot tub is always broken, it seems. No matter to me, but check on it if that is important to you.

Alexandra Crain

Room was immaculately clean. Family suite was spacious. Breakfast was great, so many options including pancake and waffles with all kinds of fun toppings, eggs sausage and gravy, Greek yogurt, hard boiled eggs, and much more. All staff we encountered were happy to help with anything!

Sharwari Phadnis

We stayed at Best Western China Lake Inn while we were visiting the Death Valley National Park. Our room was clean and the hotel staff was attentive too. There are multiple restaurants and gas stations located around the hotel so it's location is quite convenient.

Oskar Vitlif

Small leisure hotel at the gates of Death Valley, ideal for a road trip. Check-in was straightforward. My room was large enough and clean. A particular highlight is the pool and whirlpool, which can be used free of charge. I was impressed by the breakfast. There are various restaurants within walking distance for dinner.

Trisha Barber

Service was excellent. Way better than the new norm.
Every person greated us like we were family.
Our room was clean. The breakfast was good. They even made my sister some eggs without onions when I explained she is allergic but LOVES eggs for breakfast.
I cannot mention enough, the detail and care taken by this team. I pray their influence of love and kindness refreshes every guest and inspires those guest to share the same kindress and excellence.

Timothy B

Very nice motel with a great helpful staff. Have stayed here twice before. Very clean rooms and everything works well . Also quiet although located on the main boulevard. If you are visiting the area, I highly recommend staying here for the reasons above.

Jay S

Update and response to Shari-AGM's reply:

Thanks for your response. But, your response reveals the true intention: scamming customers with bogus linen damage charges and presenting absurd excuses backed by false claims and random photos that don't belong to us. Your claims about several bath linens and sheets having fluorescent green stains are not only false but utterly ridiculous.

This is not an establishment I would ever stay at again, nor would I recommend it to anyone. While you did issue a courtesy waiver, it should not be considered a courtesy when it comes after being called out on these fraudulent charges.

Shari, good luck running a business this way, charging customers in bad faith. Please, for a change, try to do the right thing for all customers and operate your business honestly.

Original Review:
We stayed here for one night during our visit to Death Valley National Park. The location of the motel is convenient to the national park and the room includes free breakfast, but that's where the positives end. The parking is an open corner lot. The rooms were okay, but the beds were extremely uncomfortable and there is a lot of road noise, which made getting sleep quite difficult. The walls are paper thin.

While the service was okay, after checkout we were told everything was good. One day later, we got mysterious charges on our credit card alleging one of the bath towels was damaged. There was no damage caused by us, and the towel quality was poor to begin with. There was no way any towels could be damaged from regular one-bath use. When I discovered these shenanigans, I protested the charge, and the hotel manager responded with an excuse, saying they don't check the towels until much later by some cleaning crew and the charge was for towels that cannot be washed. She did give a courtesy refund, but I would have disputed this scam anyway.

I later found out in other reviews that this hotel and management at this location scams several customers with alleged towel damage charges. So I am not the only one they tried to pull this scam on. I have never seen this kind of towel damage charge in my four decades of travel from any hotel. This hotel management is a disgrace to the Best Western brand, and someone from corporate should investigate and reprimand them for levying such spurious charges on unsuspecting travelers. Stay away from this hotel for this reason if you can.