Platinum Party & Event Rentals - Fairfield, California

Address: 1101 Horizon Dr UNIT 105, Fairfield, CA 94533, United States.
Phone: 7073657981.
Website: pseventrentals.net.
Specialties: Party equipment rental service, Event planner, Linens store, Party planner.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 42 reviews on Google My Business.
Average opinion: 4.5/5.

Location of Platinum Party & Event Rentals

7073657981

Platinum Party & Event Rentals is a one-stop-shop for all your party and event planning needs. Located at Address: 1101 Horizon Dr UNIT 105, Fairfield, CA 94533, United States, this company offers a wide range of services that will make your event planning process a breeze.

With a party equipment rental service, Platinum Party & Event Rentals provides everything you need to throw a successful party. From tables and chairs to tents and linens, they have got you covered. They also have a linens store where you can find a variety of tablecloths, napkins, and runners to match your event's theme.

In addition to their rental services, Platinum Party & Event Rentals also offers event planning and party planning services. Their team of experienced event planners will work with you to create a customized event plan that fits your vision and budget. They will help you with everything from selecting a venue to hiring vendors, ensuring that your event runs smoothly.

One of the unique features of Platinum Party & Event Rentals is their commitment to accessibility. Their facility has a wheelchair-accessible car park and wheelchair-accessible entrance, making it easy for everyone to attend your event.

Platinum Party & Event Rentals has received excellent reviews from customers. With a total of 42 reviews on Google My Business and an average opinion of 4.5/5, it's clear that they are a trusted and reliable company.

If you're looking for a company that can provide high-quality party and event rental services, look no further than Platinum Party & Event Rentals. Their experienced team, wide range of services, and commitment to accessibility make them an excellent choice for any event.

Don't wait any longer, visit their website at pseventrentals.net to learn more about their services and to start planning your next event today

Reviews of Platinum Party & Event Rentals

Platinum Party & Event Rentals - Fairfield, California

Shawn West

5/5

Platinum was was awesome! They delivered a wine tasting table and wine glasses that were the hit of the party! Great customer service too!

Bea Carrillo

5/5

I hired Platinum Party & Event Rentals for my wedding earlier this month. Making my orders with Ashley, she was incredibly well informed and was full of great suggestions. This business really knows what it's doing, and better yet, they know what will work best for your event. Everything we rented was of wonderful quality, and their delivery system was easy to work with. My favorite part of their service was the fact that I could make several changes each time I had changes with guest count. After a simple email or phone call, I'd immediately receive an updated invoice. I must have changed my order at least 4 times, and not once did they come across as frustrated or annoyed. Platinum Party & Event Rentals has that direct and personable customer service that you just don't recognize with big corporations. I'm very pleased we went local! Do yourself a favor and hire this business for your special celebrations.

Fatima Epes

2/5

My experience was not great. the gentleman at the front desk was nice and courteous. But it was not easy getting through to them initially, also, the tables and the chairs were dirty we spent at least 30 minutes cleaning them on the day of the event.
I also did not appreciate not being able to change the rental order 24 hrs prior the rental date and being charged for the linen rentals (5 of 6) even though I only had 4 tables.

Tara Rendon

5/5

Perfect place to Rent items so you can skip the storage bill later get what you need for now.

Sandra Marion

5/5

So happy for the referral for Platinum Party Rentals. They were so helpful and knowledgeable about everything. Courteous and honest. On time and reasonable rates. I definitely recommend them for your next event!

AleliTherese Smith Photography

5/5

Very professional and always had items in stock I needed for all my events. Will continue to send people here.

Bradley E

5/5

They did one of the best jobs I've ever seen for a friends wedding

Allison Hayes

1/5

I do NOT RECOMMEND this vendor!

We had MANY issues working with this vendor. I work in the industry and know how things work. Elizabeth called the bride on Wednesday when all items were supposed to delivered to the Private home, where the event was, it was about 2pm, when they were supposed to be there at 11am. The linens didn't arrive on time so they were going to deliver on Thursday instead. We had all hands on deck on Wednesday to help set up, so now we were being pushed back a day to get things together.
Thursday comes around the groom called to check in and Elizabeth was totally rude to him on the phone, acting like he was bothering her.. Just to check on the status of their delivery.

I was the coordinator and maid of honor, we were getting our nails done when we get a call at 1pm from Elizabeth asking for the address to the home... HOW DO YOU NOT HAVE THIS INFO? It was on all the contracts, and forms you had the bride sign..... Causing the bride to panic at our appointment.

She also did say she would send extra help to set up- but that was a no go. The company was also sending two girls to help with the event, 1 month prior the bride was asked to put together a list of what was needed of these girls, when they showed up on Friday, they were supposed to come prepared, and also bring a few extra linens. They had NO idea what they were supposed to do and didn't bring any extra linens like Elizabeth had promised...

After the event I emailed Elizabeth, and called left a few voicemails to talk about how she handled the situation, and how unhappy I was, along with the bride and groom. Didn't hear back at all... Fast forward to a few weeks later I finally talked to Charles on the phone and he said Elizabeth would get back to me. Still nothing...

Rental companies are supposed to have your back, and in this case Platinum did not.