Kaufman Fuel - Bridgeport, Connecticut

Kaufman Fuel: A Comprehensive Overview of Bridgeport's Premier Heating and Cooling Services

Nestled at 836 Fairfield Ave, Bridgeport, CT 06604, United States, Kaufman Fuel has been a beacon of reliability and efficiency for the local community's heating and cooling needs. This comprehensive article delves into the main services, location and accessibility, unique features, practical information, and customer testimonials of this esteemed establishment.

Main Services

• Heating Oil Supplier: Kaufman Fuel is renowned for its reliable and efficient heating oil delivery services. They offer automatic delivery options, ensuring customers never run out of fuel.
• Air Conditioning Contractor and Repair Services: Kaufman Fuel specializes in air conditioning installation, maintenance, and repair. Their team of experts is certified to work on all major brands and models.
• Heating Services: From furnace repairs to boiler installations, Kaufman Fuel offers a full spectrum of heating services to keep homes and businesses comfortable throughout the winter months.
• Plumbing Services: In addition to their heating and cooling services, Kaufman Fuel also offers plumbing services, including repairs, maintenance, and installations.
• Commercial Services: Kaufman Fuel caters to both residential and commercial clients, providing customized solutions for businesses' heating, cooling, and plumbing needs.
• 24/7 Emergency Services: Kaufman Fuel understands that HVAC and plumbing issues can arise at any time. That's why they offer 24/7 emergency services to ensure customer comfort and safety.

Location and Access

Kaufman Fuel is conveniently located in the East End neighborhood of Bridgeport, CT. The business is situated near the intersection of Fairfield Ave and the I-95, making it easily accessible from various points in the city and beyond.

For customers who prefer to visit the office, there is ample parking available, including a wheelchair-accessible car park. The office is also conveniently located near public transportation, with the Bridgeport Bus Terminal and the Bridgeport Station of the Metro-North New Haven Line both within walking distance.

Featured Characteristics

• Family-Owned and Operated: Kaufman Fuel is a family-owned business that has been serving the Bridgeport community for over 60 years. This longevity is a testament to their commitment to quality service and customer satisfaction.
• Experienced Technicians: Kaufman Fuel employs a team of highly-trained and experienced technicians. Their expertise ensures that customers receive top-notch service and quality workmanship.
• Customer-Focused Approach: Kaufman Fuel prides itself on its customer-centric approach. They offer personalized solutions and strive to build long-lasting relationships with their clients.
• Competitive Pricing: Despite their high-quality services, Kaufman Fuel offers competitive and transparent pricing. They also provide financing options to make their services more affordable.

Practical Information

• Address: 836 Fairfield Ave, Bridgeport, CT 06604, United States
• Phone: 8663957220
• Website: hopenergy.com
• Business Hours: Monday to Friday, 8:00 AM to 4:30 PM, Saturday, 8:00 AM to 12:00 PM. Emergency services are available 24/7.
• Service Area: Kaufman Fuel serves the greater Bridgeport area, including Fairfield, Stratford, Trumbull, and Shelton.

Customer Testimonials

Kaufman Fuel has a strong online presence, with 305 reviews on Google My Business. Their average rating is 4.6/5, indicating high customer satisfaction. Customers praise the company's prompt and professional service, competitive pricing, and friendly staff. Here are a few positive aspects highlighted in the reviews:

• Reliability: Many customers commend Kaufman Fuel for their reliable and timely service. They appreciate that the company always shows up on time and completes the job efficiently.
• Expertise: Customers often mention the high level of expertise displayed by Kaufman Fuel's technicians. They are praised for their ability to diagnose and fix problems quickly and accurately.
• Customer Service: Kaufman Fuel's commitment to customer service is evident in their reviews. Customers appreciate the company's responsiveness, transparency, and willingness to go the extra mile to ensure customer satisfaction.
• Competitive Pricing: Several customers mention Kaufman Fuel's competitive pricing and the company's willingness to match or beat other quotes.

In conclusion, Kaufman Fuel at 836 Fairfield Ave, Bridgeport, CT 06604, United States, is more than just a heating and cooling supplier. It is a full-service HVAC and plumbing company that combines decades of experience, competitive pricing, and a customer-centric approach to deliver top-notch services to the Bridgeport community.

👍 Reviews of Kaufman Fuel

JoieRaeReviews

5/5

We woke up and found out we had no hot water. We called Kaufman/Hop Energy in Bridgeport for emergency service and they were very professional, understanding, and willing to help solve the matter. Kaufman scheduled an appointment for that same afternoon. We were so thankful when the tech (Carlos T.) called and arrived earlier than expected. He was very knowledgeable and provided details to what the problem was and how he would repair it. He promptly replaced the faulty part and was able to get the furnace functioning shortly after. We have been with Kaufman for over 30 years and they have never let us down. We also appreciate seeing the same Technicians servicing our furnace for many years - that says a lot about the company's commitment to it's employees and customers. Additionally, over the years Kaufman has provided other services like replacing and financing our oil tank, boiler, and removing an underground tank with convenient financing within our budget. Excellent customer based Company.

Jeff C.

5/5

I had a wonderful customer experience with Claudia today. I have been a customer of Kaufman/HOP Energy for sometime now and had some questions about my fuel contract. Claudia was terrific in reviewing my account and explaining my options. When I have needed service in the past, Kaufman was always punctual and able to correct the situation.

Zoya M.

5/5

My air conditioning unit was not working during this latest heatwave... I called kaufman service, even though I knew they were very busy. I needed it fixed right away because I was going to be out of town for 2and a half weeks and I was concerned about a pet I had. Ed and Mike came and quickly diagnosed the problem. They explained everything to me. They left for another job and came back and defrosted the unit and fixed the problem.I was very impressed with their efforts and willingness to help me out! It was much appreciated!

Jodi M.

5/5

I had a fantastic experience working with Claudia to resolve my issue. She was patient, knowledgeable, followed up when she said she would and was so kind during the entire exchange. Thank you!

Jennifer C.

5/5

After 2 unsuccessful attempts to schedule annual service, my call was answered by Monica who was fantastic. She worked with me to get our service scheduled on a date and time that works for me. More than thought she was sympathetic and truly cared. Thank you Monica!

Hope R.

5/5

Customer service is great. Sandy was exceptionally helpful today in getting my new contract and budget set up as well as scheduling annual service appt.

Joe

5/5

Great customer service from Monica, Resolved concerns and knowledgeable. great person to work with. hope i have the opportunity to again. KUDOS!!!!!! WELL DONE

Stephen D.

5/5

always a pleasure to deal with. excellent customer service. response time to any issues is always prompt and extremely courteous. have been happy for many years.