American Home Supply - Johnson City, Tennessee

Address: 410 E Main St, Johnson City, TN 37601, United States.
Phone: 4239293051.

Specialties: Hardware store, Electrical supply store, Lumber store, Molding supplier, Paint store, Plumbing supply store, Screw supplier, Tool store.
Other points of interest: Identifies as veteran-owned, Delivery, In-store pick-up, In-store shopping, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Assembly service, Repair services, Service guarantee, Quick visit, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 130 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of American Home Supply

American Home Supply 410 E Main St, Johnson City, TN 37601, United States

⏰ Open Hours of American Home Supply

  • Monday: 7 am–5 pm
  • Tuesday: 7 am–5 pm
  • Wednesday: 7 am–5 pm
  • Thursday: 7 am–5 pm
  • Friday: 7 am–5 pm
  • Saturday: 8 am–1 pm
  • Sunday: Closed

Introduction

Nestled in the heart of Johnson City, Tennessee, American Home Supply is a renowned local retailer that has been serving the community for years. Specializing in a wide array of home improvement and construction supplies, this veteran-owned business has built a reputation for excellence, earning a 4.8/5 average rating from 130 Google reviews.

Main Services

  • Hardware Store: American Home Supply offers a vast selection of hardware items, including nuts, bolts, screws, and fasteners, catering to both professional contractors and DIY enthusiasts.
  • Electrical Supply Store: Whether you're rewiring a room or installing a new lighting system, American Home Supply carries a comprehensive range of electrical supplies, such as wiring, outlets, switches, and breakers.
  • Lumber Store: From pressure-treated lumber to cedar fencing, this store stocks a variety of wood products suitable for various outdoor and indoor projects.
  • Molding Supplier: Add the finishing touch to your home with American Home Supply's selection of moldings, available in various styles and materials.
  • Paint Store: With a broad spectrum of colors and finishes, this store's paint department caters to both residential and commercial painting needs.
  • Plumbing Supply Store: American Home Supply carries a wide range of plumbing fixtures, fittings, and accessories, including faucets, sinks, toilets, and pipes.
  • Tool Store: Equip yourself with the right tools for the job at American Home Supply's extensive tool section, featuring hand tools, power tools, and safety equipment.
  • Assembly Service: The store offers an assembly service for products like furniture and cabinets, ensuring a hassle-free experience for customers.
  • Repair Services: American Home Supply provides repair services for various tools and appliances, helping customers maintain and prolong the life of their purchased items.
  • Service Guarantee: The store stands behind its products and services, offering a service guarantee to ensure customer satisfaction.

Location and Access

American Home Supply is conveniently located at 410 E Main St, Johnson City, TN 37601, United States. Situated in the heart of downtown Johnson City, the store is easily accessible from major roads and highways. The nearest major intersection is the intersection of N Roan St and E Main St.

For those traveling by public transportation, the Johnson City Transit Center is approximately a 10-minute walk from the store. Additionally, the store offers ample parking space, including a wheelchair-accessible car park, making it convenient for customers with mobility needs.

Featured Characteristics

  • Veteran-Owned: American Home Supply is proud to be veteran-owned, demonstrating a commitment to serving both the community and those who have served our country.
  • Delivery and Pick-up Options: The store offers delivery and in-store pick-up services, providing customers with flexibility and convenience. Same-day delivery is also available for customers in a hurry.
  • Wheelchair Accessibility: American Home Supply is committed to ensuring that all customers can shop comfortably and safely. The store features a wheelchair-accessible entrance, car park, and toilet.
  • Quick Visit: For customers short on time, American Home Supply offers a quick visit option, where staff can assist in finding products and getting customers in and out of the store efficiently.
  • Payment Options: The store accepts various payment methods, including cash, credit cards, and checks, catering to a wide range of customer preferences.

Practical Information

  • Store Hours: American Home Supply is open Monday through Friday, from 7:30 AM to 5 PM, and Saturday from 8 AM to 12 PM. The store is closed on Sundays.
  • Contact Information: Customers can reach the store by phone at 423-929-3051 or via email at [email protected].
  • Website: Although the store's website is currently under construction, customers can stay updated on promotions and new products by following American Home Supply on social media platforms like Facebook and Instagram.

Positive Aspects from Reviews

American Home Supply's Google reviews highlight several positive aspects of the business:

  • Knowledgeable Staff: Customers appreciate the staff's expertise and willingness to help, with many mentioning that they go above and beyond to assist with projects.
  • Competitive Pricing: The store is praised for its competitive pricing, making it an affordable option for both professional contractors and DIY enthusiasts.
  • Personalized Experience: Customers appreciate that the staff knows their names and offers a personalized shopping experience.
  • Wide Product Selection: American Home Supply's extensive inventory is commended, with customers noting that they can find everything they need for their projects under one roof.

👍 Reviews of American Home Supply

American Home Supply - Johnson City, Tennessee
joe W.
1/5

I went in one time and waited at the counter for service. FIVE guys were working behind the counter and not even one of them acknowledged me. I waited for more than a reasonable time to get served after which I left. Never again will I set foot there.

American Home Supply - Johnson City, Tennessee
Mark B.
5/5

Love these peeps! Great place for building supplies and the staff is knowledgeable! Appreciate the competitive pricing!

American Home Supply - Johnson City, Tennessee
Marne D.
5/5

I go there for all my renovation projects. I like that they know my name and go above and beyond with helping me. Mike is irreplaceable and awesome to work with. Highly recommend stopping in if you haven’t been there!

American Home Supply - Johnson City, Tennessee
Thomas P.
5/5

Have shopped here several times for parts I couldn’t find anywhere else. Always friendly and helpful. Today ran out of gas like an idiot and coasted in the parking lot. They were nice enough to put enough gas in my car so I could get to gas station. Above and beyond. All these guys are great.

American Home Supply - Johnson City, Tennessee
Eddie T.
1/5

My recent experience at your store left me absolutely fuming, and I swear I won't be returning. I've always been a loyal customer for several years because of the convenience of its location near my house, saving me from driving to N. Johnson City.

But today was a different story. I had a lawn crisis with a leaking hose and rushed to the store hoping to find a coupling to fix it. The girl at the first stool was helpful, guiding, and even walking me to the hoses section personally. However, the real trouble began at the checkout counter with an elderly man on the middle stool.

He was the most unhelpful person I've encountered, acting like my request was a burden. No greeting, no personality, and definitely not the customer service I've experienced here before. With nothing priced, I spent 15 minutes trying to find the right item, back and forth between the lawn section and the checkout counter.

At checkout, he barely acknowledged me, refused my debit card, and left me humiliated over a $2.59 purchase, telling me I have to meet a $5.00 threshold in order to use card. It's shocking that a store representative would treat a returning customer this way. I had to abandon my afternoon plans to go to a big-box store on the other end of town.

This isolated incident has ruined my perception of your store's customer service. I can't comprehend why you employ someone so indifferent and negligent. The fact that I've used my debit card here before for smaller purchases makes it even more infuriating.

I had to express my frustration in this post because this uncaring middle-stool employee ruined my entire day. Your store's reputation is tarnished by such behavior. The young lady at the end stool was the only bright spot in this otherwise dreadful experience.

I won't stand for such treatment, and I won't return to your store again. It's a shame that you can't find employees who genuinely care about your business and customers. This whole ordeal has been an utter disappointment, and it's a shame that my loyalty to your store has been met with such disrespect.
I was in your store at approximately 3pm on July 18, 2023.

Ralph

American Home Supply - Johnson City, Tennessee
Marylynn C.
3/5

Watch price stickers vs what they charge you. I bought 2 cans of spray paint marked at 2.99 each but when I got to the register they charged me 4.99 each! After notifying them of the mistake, they did fix it. Thank you Mike!

American Home Supply - Johnson City, Tennessee
Colin J.
5/5

I enjoy this store. It’s like a modern old hardware store where the people are the best part about it. Always willing to help you find or figure out what you need and are not “selling” you on something. I have bought equipment and carpet and building materials here for years. Also they will do an excellent job on small engine repair. Mr. Deakins is fantastic!

American Home Supply - Johnson City, Tennessee
Janie F.
5/5

Great store with people that will actually help you. They will carry everything to your car and cut down longer pieces of wood.

American Home Supply - Johnson City, Tennessee
joe W.
1/5

I went in one time and waited at the counter for service. FIVE guys were working behind the counter and not even one of them acknowledged me. I waited for more than a reasonable time to get served after which I left. Never again will I set foot there.

American Home Supply - Johnson City, Tennessee
Mark B.
5/5

Love these peeps! Great place for building supplies and the staff is knowledgeable! Appreciate the competitive pricing!

American Home Supply - Johnson City, Tennessee
Marne D.
5/5

I go there for all my renovation projects. I like that they know my name and go above and beyond with helping me. Mike is irreplaceable and awesome to work with. Highly recommend stopping in if you haven’t been there!

American Home Supply - Johnson City, Tennessee
Thomas P.
5/5

Have shopped here several times for parts I couldn’t find anywhere else. Always friendly and helpful. Today ran out of gas like an idiot and coasted in the parking lot. They were nice enough to put enough gas in my car so I could get to gas station. Above and beyond. All these guys are great.

American Home Supply - Johnson City, Tennessee
Eddie T.
1/5

My recent experience at your store left me absolutely fuming, and I swear I won't be returning. I've always been a loyal customer for several years because of the convenience of its location near my house, saving me from driving to N. Johnson City.

But today was a different story. I had a lawn crisis with a leaking hose and rushed to the store hoping to find a coupling to fix it. The girl at the first stool was helpful, guiding, and even walking me to the hoses section personally. However, the real trouble began at the checkout counter with an elderly man on the middle stool.

He was the most unhelpful person I've encountered, acting like my request was a burden. No greeting, no personality, and definitely not the customer service I've experienced here before. With nothing priced, I spent 15 minutes trying to find the right item, back and forth between the lawn section and the checkout counter.

At checkout, he barely acknowledged me, refused my debit card, and left me humiliated over a $2.59 purchase, telling me I have to meet a $5.00 threshold in order to use card. It's shocking that a store representative would treat a returning customer this way. I had to abandon my afternoon plans to go to a big-box store on the other end of town.

This isolated incident has ruined my perception of your store's customer service. I can't comprehend why you employ someone so indifferent and negligent. The fact that I've used my debit card here before for smaller purchases makes it even more infuriating.

I had to express my frustration in this post because this uncaring middle-stool employee ruined my entire day. Your store's reputation is tarnished by such behavior. The young lady at the end stool was the only bright spot in this otherwise dreadful experience.

I won't stand for such treatment, and I won't return to your store again. It's a shame that you can't find employees who genuinely care about your business and customers. This whole ordeal has been an utter disappointment, and it's a shame that my loyalty to your store has been met with such disrespect.
I was in your store at approximately 3pm on July 18, 2023.

Ralph

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