West Marine - Baltimore, Maryland

West Marine in Baltimore, MD

West Marine, located at 2700 Lighthouse Point E, Baltimore, MD 21224, is a leading marine supply store that caters to the diverse needs of boaters, fishermen, and outdoor enthusiasts. With a Phone number of 410-563-8905, they ensure easy contact for customers seeking information or assistance. Their official website, westmarine.com, provides an extensive online platform to explore their offerings.

Specialties and Services

• Marine Supply Store: West Marine offers a wide range of products for boating, fishing, and watersports, including life jackets, anchors, ropes, and other safety equipment.
• Bait Shop: For fishing enthusiasts, they provide live bait and other fishing supplies to ensure a successful day on the water.
• Boat Accessories Supplier: From cleaning supplies to navigation tools, West Marine stocks essential accessories to maintain and enhance your boating experience.
• Boat Cover Supplier: Protect your investment with custom and ready-made boat covers designed to withstand various weather conditions.
• Canoe & Kayak Store: They offer a variety of canoes and kayaks for recreational and sporting activities, along with necessary paddling gear.
• Outdoor Clothing and Equipment Shop: West Marine carries a selection of outdoor clothing and gear to ensure customers are prepared for any adventure.
• Water Ski Shop: For water skiing enthusiasts, they provide equipment and accessories to help you enjoy your time on the water.
• On-Site Services: In addition to their extensive product offerings, West Marine provides various on-site services, such as boat repair and maintenance assistance.

Store Features and Accessibility

Customer Feedback and Reviews

With 102 reviews on Google My Business, West Marine maintains an impressive average rating of 4.6/5. Users consistently praise the store's excellent customer service, with Larry and Sarah often mentioned for their exceptional assistance. Customers appreciate the store's wide selection of products and competitive pricing, making it a popular destination for marine and outdoor enthusiasts in the Baltimore area.

👍 Reviews of West Marine

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Sam G.

5/5

Larry and Sarah provide EXCELLENT customer service

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.

Steve C.

5/5

Joe and his staff provide top notch service. They know you by name. This store is small and sometimes you have to go to a larger store to get what you need. This does not detract from my five star rating as they will order the item ASAP or reserve it at a nearby larger store.

Erikka H.

5/5

It's a one-woman show currently at this location, but that hasn't affected customer service in the least. Still as friendly, dependable, and helpful as always, which is a hallmark of the West Marine brand, as I've found as a longtime patron, both online and in-store.

Paul M.

5/5

This is by far the best west marine store I've ever been to. Joe learned my first name the second time I came in the store. They bend over backwards to help you. The service can't be beat. I'd give them 10 stars if possible.

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Brett C.

5/5

Great store for boat stuff.

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.