Diamond Tours, Inc. - Fort Myers, Florida

Diamond Tours, Inc. is a well-known and established bus tour agency and travel agency located at Address: 13100 Westlinks Terrace #1, Fort Myers, FL 33913, United States. They can be reached at Phone: 8003365711 or through their website diamondtours.com.

Diamond Tours, Inc. specializes in providing group tours and travel services. Their expertise lies in creating memorable and seamless travel experiences for their clients. Some of their popular tour packages include casino trips, mystery tours, and trips to popular destinations such as Branson, Missouri and the Smoky Mountains.

One of the standout features of Diamond Tours, Inc. is their commitment to accessibility. Their location is equipped with a wheelchair-accessible car park, entrance, seating, and toilet. They also offer language assistance, gender-neutral toilets, and toilets for all their clients' needs.

According to Google My Business, Diamond Tours, Inc. has received 225 reviews with an average rating of 3.8/5. Many reviewers have praised the company for their professionalism, organization, and friendly staff.

Overall, Diamond Tours, Inc. is an excellent choice for those looking for a reliable and accessible travel agency for their group tours. Their expertise in creating memorable travel experiences, combined with their commitment to accessibility and positive reviews, make them a top choice for anyone considering a group tour.

For more information and to book your next group tour, be sure to visit their website or contact them directly at 8003365711. Don't miss out on the opportunity to create unforgettable memories with Diamond Tours, Inc.

Reviews of Diamond Tours, Inc.

David Wurdeman

5/5

I have led several groups with Diamond Tours. They are the only US tour company I use. We just recently returned from Mackinac Island, and everything went really well. Diamond representatives are the best. They are always there to assist with any questions or issues. When the group was returning from the trip, I was asked, "when is your next Diamond Tours trip, and where are we going"? I love their enthusiasm. I would highly recommend Diamond Tours for your next bus trip.

Robin Myers

5/5

I am a group leader with a senior citizen’s group from Western Pennsylvania. We started using Diamond Tours for our bus tours a few years ago. They always give us exceptional service and great prices. We have traveled to Savannah, GA; the Black Hills of South Dakota, Beautiful Vermont, Amish Country in Lancaster, PA; and the Ark Experience. Diamond Tours takes care of the details. I don’t need to worry if the hotels will be nice or if the restaurants will be able to handle a bus load of hungry people. Their Destination Representatives meet the bus and explain everything we need to know to have a good time. I’m looking forward to more trips with them in the future.

ann ward

5/5

The Happy Travel Group has been traveling with Diamond Tours for several years. Our group just returned from Montreal, Quebec and Ottawa Canada. We have also traveled to Miami/Key West, Mackinac Island. Niagara Falls, Memphis and Myrtle Beach with Diamond Tours. Every trip was well planned, and all details were taken care by their representative. We stayed in nice hotels, had good meals and just and an overall wonderful experience. This company is truly a 5-star company. I love working with Diamond Tours and would highly recommend them to others that are looking for a great trip to enjoy with others.

Marty Harris

5/5

I have put together and led several Diamond Tour Groups from Mobile, AL. We just returned from Mackinac Island and Northern Michigan. The trip was wonderful and the group had a great time. Diamond Tours has always done a great job with the itineraries and always helpful and very responsive when I call. Their local destination reps always call ahead to make sure our hotels, restaurants and activity reservations are confirmed and that they are ready for us when we arrive. Overall, the trips are always the best value for the money.

Gwen Rollins

1/5

On July 20,2024 thru July 27, 2024, I went on an excursion to Canada with Diamond Tours as the sponsor. The bus used was Exotic and it was out of Atlanta, GA. Our trip from MD was merged with a trip from Georgia because neither had enough people to fill the bus. Enough for the preliminaries let me get to the meat of this trip.
The bus broke down in PA and had 36 people standing in the sun for 2 hrs. Diamond Tours was notified and offered to buy pizza and $25 Diamond Tour vouchers as compensation for our inconvenience. The company then sent a couple of Uber drivers to transport us 4 at a time to a local mall where we waited 2 more hours for another bus. I am sure the thought is that buses do breakdown, and you are right. This bus had an oil leak that persons from GA stated they smelled early on, so the bus may not have been inspected. We missed our dinner arrangement, and had to pick the meal up from the restaurant after they closed . Our meals were distributed in the lobby of the hotel-cold. The hotel arrangements that DT made for us were very low in cost, places where extended workers stay when on a long term assignment. The hotels were off the beaten path, near nothing. The last night of our excursion was spent at The Allen Park Hotel. This hotel was the absolute worst. The room that I shared with my sister had not been attended. The sheets had been slept on and had stains. The hotel had one attendant on duty, who was overwhelmed because several people were in the lobby requesting clean bed linen. Two of my sisters and a friend made arrangements for another hotel. Recently, I was notified that Diamond Tours would be issuing me a $40 reimbursement( not nearly enough for ALL the inconveniences),plus a $50 voucher to travel with them( not going to happen). Before I forget, the driver of our bus (Exotic) could not load or unload our baggage and at least 2 of the travelers had to assist him. He had back problems, so why would the company allow him to take a bus all the way to Canada and back, not a good call. We were also inconvenienced when someone used the bus restroom and we had to drive miles and miles with the stench . The driver’s recourse was that he informed the people not to use the restroom, but what happens if a person has no choice. Do you make everyone suffer or do you find a solution? Canada is beautiful ( Montreal and Quebec) and I hope to see them again, but not with Diamond Tours. PROFIT over PEOPLE should be their motto.

Edward Vaughn

5/5

My group recently returned from a tour of Washington DC- Our Nation's Capital. Everyone had a fantastic time each and every day. The itinerary, hotels, food, transportation and driver made this a memorable experience. We look forward to traveling with Diamond Tours again in the very near future.

Kris Reiber

3/5

I’d really like to see them update their itinerary. This could have been an amazing trip. Michigan to Maine hasn’t changed at all even though the timing is terrible. We arrived in boothbay harbor just as the stores were closing for the night so we ended up sitting on benches waiting to go to the next stop. The gift shops at the lighthouse and the Monastery were closed. There were opportunities to go on a harbor cruise or a whale watching cruise but neither was at a time that we could take them. Instead we spent time on a trolley tour and a narrow gauge train tour, both of these are very run down. The driving tours and the free time to explore were lovely. They did a great job with restaurants and hotels. Both the driver and the tour guide were great.
Bring earplugs though. I forgot that these are geared towards boomers and they don’t know how to have a second speaker on the bus so the movies were played at a volume that can cause hearing damage. On the bright side I could hear the movies over the music playing in my noise canceling headphones.

Susan Kraft

5/5

Diamond Tours bus trip are the BEST! The Jasper Indiana Travelers recently went on the Washington, DC trip and had a great time. We were thrilled with the entire trip especially our tours of the all the memorials, The White House & US Capital. The most touching experience was going to Arlington National Cemetery. Our trip was made extraordinary by the presence of several Vietnam veterans on board our bus, including the distinguished U.S. Marine Veteran Elmer Kratzer, Jr., a two-time Purple Heart Medal recipient. We are forever grateful for their sacrifices and let the Vietnam War Memorial serve a a powerful reminder of their bravery.