AAA Redwood City Branch - Redwood City, California

Gustavo L.

I had a great experience with Triple AAA’s lockout service thanks to a wonderful technician named Darnel. I was locked out of my car and feeling a bit stressed, but Darnel made the entire situation so much easier. He was incredibly courteous, called me to update me on his location, and arrived quickly. He handled everything efficiently and with a smile, which I really appreciated.

It’s not every day you come across someone who’s both professional and genuinely kind. Darnel is a great example of excellent customer service, and I’m really grateful for the help he provided. Triple AAA is lucky to have him on their team!

erik K.

DO NOT USE THIS BRANCH

What a waste of time and money. Staff at this location will do anything NOT to help you. DMV service rep Leslie did not want to issue "already paid" registration Sticker form my car (registered to my wife that is handicapped) We both are on the membership with the same address, same last-name and the car registered to the same address. ALSO car was standing right in front of the office.

The branch manager Torri told me that she doesn't care about my membership and If i want to cancel it. Rude unprofessional.

This not the first time I have this type of experience at this location. 2 month ago I was told that they don't do certain service but Menlo Park branch did it within 5 minute.

I do not leave bad reviews usually but this was so bad that I took my time to write such long review.

I canceled my membership that I had for 13 years

Robert G.

Had a resident (not even me) who had a dead battery. A technician named Fred came out in less than 20 minutes; he was in a good mood and quickly took care of the resident for me. Always appreciate a good attitude, shoutout to Fred

Murillo P.

I went to this triple A to get my international drivers permit. Staff is friendly and the premise has plenty of parking. I highly recommend it.

Vanessa Z.

For Brianna C.! Knowledgable, professional, and with our best interest in mind. I can count on her. Thank you so much

Alexander M.

These guys are amazing! I went here to register a new car into my name and they got me taken care of so fast! 5 out of 5 would recommend every time! Thank you!

enes G.

Today, around 1:15 PM, we visited the AAA Redwood City branch to ask questions about an insurance policy for my friend's new car. Since our English is not very strong, we asked a few questions to clarify details about the insurance coverage. However, the staff member answered us with a rude and unfriendly attitude. She asked me who the car belonged to in a harsh tone and was generally unhelpful and uninterested in assisting us. Despite the language barrier, we expected respectful and proper service, but this experience was very disappointing. After all, we were also a customer and unfortunately we could not find out what our insurance covered.

Jacqueline W.

This is a kind, efficient and convenient location to get my registration renewed. The parking was easy, the greeter was so friendly and efficient, the wait time was less than 5 minutes, the clerk at the counter processed my registration so quickly and I was on my way in less than 14 minutes. Well done Redwood City AAA