Bay Club Redwood Shores - Redwood City, California

Kelly H.

It took them more than two weeks for any possible fixes. Just for Women’s lockers room, steam room took 3 weeks, regular jacuzzi maintenance took 2+ weeks. Management team doesn’t like to hear members’ feedbacks. Horrible Bayclub location.

David R.

The staff at Bay Club Redwood Shores are always polite and welcoming. Every time I arrive at the club, I’m greeted, often by name, and when I leave, I’m always sent off with a farewell.

As a long-time member, I can confidently say I’ve never experienced anything less than exceptional courtesy and friendliness from the staff. Even when faced with challenging situations or demanding members, they handle everything with patience, respect, and a sincere commitment to resolving issues promptly.

While this might seem like a small detail, it isn't — it makes an enormous difference. Their positivity creates a welcoming atmosphere that sets the tone for every visit.

It’s easy to overlook just how remarkable their attitude is, but we shouldn’t take it for granted — it’s worth celebrating. And, I hope, rewarding.

Jesse C.

Great facility and stuff. It less crowded than S.F., and it’s more organized and clean than South Bay. I lost my Apple Watch recently in the gym, and the staff picked it up and packaged it in lost and found. I was able to get it next morning. Thanks for your help and services!

alexandra C.

The children care facility is horrible. They couldn’t handle toddlers and keeps call you back every 15 mins. After two strikes, they forced you to take kids back. Also also, it’s impossible to book any weekend spots for child care when you want to have a bit time for yourself. Try it and you know I’m not joking or lying a bit. The customer service also remains much to improve. Please do not waste your money. I ended hiring my own coach.

Kyle S.

Friendly environment. But the facility is really outdated. They're finally modernizing the building but the equipment is really old, frequently broken, and the staff doesn't seem to know how to take care of it. All the treadmills on the lower level in the lifting area have some sort of defect. I used to be a rower and all of the rowing machines on the lower level are broken. I used a rowing machine in the Ignite room and one day it wouldn't turn on and they assumed it was broken but I knew it just meant the batteries were dead. They somehow didn't know that the machine required 2 D batteries I've been to other Bay Clubs down in LA and they all seem to be kept up better. Secretly hoping that Lifetime comes to the Penninsula. Right now, there really isn't another gym in the area that can compete with what this Bay Club has to offer and they've seemed to be resting on that fact for many many years now.

Reigil C.

Been a member for over a year now. At first the equipment was outdated but now majority of the equipment/treadmills/stair masters have been updated with completely new machines. The fellow gym members are very respectful and friendly. They do a very good job keeping up with fresh clean white towels around the facility!

Puja B.

We had a very bad experience with the club specially with childcare. I left my child 18 months old for like 20 min and they already called me saying he had puked. When I arrived he was crying and tied to a high chair with snot and vomit all over him. When I asked why he was in the high chair, they said he was running around and disturbing the kids. Come on he is a kid, he was excited to be there. He has always been well behaved. They just treated him as an inconvenience and did not bother to calm him down or clean him up when he has forcibly tied tot he chair. I complained about this to management about they did not do anything about it. I was appalled by the mistreatment of my child and we decided to pull our membership after waiting 2 months. I was very much disappointed by the management, will never recommend joining bay club.

Bira C.

That’s a nice place to attend.
Nice people,
Nice employees,
Clean and smelling good.
Plenty of lockers, actually I’m not sure in the peak hours of will have enough, but I think so.
The only inconvenient situation, actually terrible experience was in the shower time… it burned me I can’t bring the water to the ideal temperature, hot as a hell OMG! So hot so hot so hot, I just realized when my athletic body 😆 was full of soap and shampoo and I can’t run to the other one. It was terrible, I think they own me a free eternal membership for this experience.
I used the boxing area, and outside pool…
By the way don’t use their boxing gloves, smell so bad… stinky feet. I was naive to use it.
They have accessories to swim and lots of towels. You don’t need to bring your towel.
There’s a free coffee and tea.
I got a Parking space easily, but I think it’s not that easy to park.
The pool was good, it’s good for training.
If you see the Indian guy (Native American kind) walking around say “Hi” to him, super fun guy. He use to walk around no t-shirt, barefoot… good soul guy!
I will try to afford a membership over there. I liked.