Concept Hotel Group - Redwood City, California

Introduction to Concept Hotel Group

For individuals and businesses seeking a reliable and experienced real estate developer, Concept Hotel Group presents itself as a compelling option. Located in Redwood City, California, this company specializes in development projects, primarily focusing on hotels and related hospitality spaces. They operate with a commitment to quality and strategic location, aiming to deliver valuable assets to the market. This detailed overview will provide potential clients and stakeholders with a comprehensive understanding of Concept Hotel Group’s operations, location, and key features.

Company Information & Contact Details

Concept Hotel Group is headquartered at Address: 260 Main St E, Redwood City, CA 94063, United States. For immediate inquiries or to discuss potential partnerships, prospective clients can readily contact them via telephone at Phone: 6508396274. A wealth of information about the company’s projects, philosophy, and team can be accessed through their official website: Website: concepthotelgroup.com. It’s important to note that the company currently holds 4 reviews on Google My Business, with an average opinion of 3.3/5, reflecting a mixed customer experience that warrants further investigation.

Specialties and Core Business

The primary specialty of Concept Hotel Group is undeniably real estate development. Specifically, they concentrate on the hospitality sector, designing and constructing hotels and associated amenities. Their expertise extends beyond simply building structures; they meticulously plan each project, considering factors such as market demand, location analysis, and guest experience. They aim to create properties that are not only aesthetically pleasing but also functionally efficient and profitable. The company’s portfolio likely includes a mix of boutique hotels, extended-stay accommodations, and potentially larger, full-service resorts, depending on their strategic goals and market opportunities.

Key Features and Accessibility

Concept Hotel Group demonstrates a commitment to accessibility, which is a crucial element in modern development. They provide wheelchair-accessible car parks, ensuring that individuals with mobility challenges can easily access their properties. Furthermore, they offer a wheelchair-accessible entrance, creating a welcoming and inclusive environment for all visitors. These features reflect a dedication to responsible and considerate design, aligning with current accessibility standards and demonstrating a proactive approach to inclusivity.

Location and Strategic Advantages

Redwood City, California, provides a strategically advantageous location for Concept Hotel Group. This area is part of the San Francisco Bay Area, a major economic hub with a robust tourism industry and a high concentration of business travelers. Being situated in this region offers several benefits, including proximity to major airports, corporate headquarters, and cultural attractions. The location’s accessibility and connectivity contribute significantly to the potential success of their hotel projects. The area’s growth and continued development further enhance the long-term viability of their investments.

Customer Feedback and Areas for Improvement

While Concept Hotel Group has received an average review score of 3.3/5 on Google My Business, it’s important to acknowledge that this score reflects a range of opinions. Some customers have praised the company’s professionalism and attention to detail, while others have expressed concerns regarding project timelines and communication. Analyzing these reviews can provide valuable insights into areas where the company could potentially improve its operations and enhance the overall customer experience. Specifically, addressing concerns related to project management transparency and responsiveness would likely lead to increased customer satisfaction and a higher average review score.

Further Information & Resources

• Website: https://www.concepthotelgroup.com/utm_source=google&utm_medium=organic&utm_campaign=business_listin
• Phone: 6508396274
• Address: 260 Main St E, Redwood City, CA 94063

In conclusion, Concept Hotel Group represents a notable player in the real estate development landscape, specializing in the hospitality sector. Their strategic location in Redwood City, combined with their commitment to accessibility and a range of potential project types, positions them for continued success. However, ongoing attention to customer feedback and operational efficiency will undoubtedly be crucial to maintaining a positive reputation and achieving long-term growth.

👍 Reviews of Concept Hotel Group

Amanda V.

2/5

I tried emailing David the manager that over sees "The Sage Hotel" in Santa Fe NM. He has never reaponded to my email. Seewms like he dont care for people that pay his paycheck customers money.
SO, I hope this email finds you well CORP. After reading this email, I hope you will take this opportunity to discuss the concerns with your employees. Our recent experiences at your hotel have left us feeling disappointed and frustrated. For the past two times, we stayed at this particular establishment, we encountered numerous issues that significantly impacted our overall experience. While the hotel industry is known for providing high-quality service and luxurious accommodation, our encounters have highlighted the importance of ensuring that guests are treated with respect and receive the level of service they expect and deserve.
During our first stay last year, we encountered several issues that disappointed us. The room we had booked did not have the running hot water which we had expected, and the staff during the day were very rude. The amenities promised in the room were either outdated or not functioning properly. Despite these setbacks, we decided to give the hotel another chance and booked a room for a second visit. Unfortunately, our experience was not much better. This time, we were greeted with a room with the heater not working and were given 4 extra blankets. Yes, we decided that because we were already settled in the room before we left the downtown plaza. Also, the staff seemed overwhelmed and sounded frustrated when we called the front desk, leading to delays in getting simple requests fulfilled once again. However, the heat fan in the bathroom also didn’t work or warm up as it should. Not sure why they gave us a shared room, which was a nightmare, we heard the gentleman next door snoring all night and the next morning we could hear him coughing up a hairball for an hour. We had to check out of our rooms early, there was no way we could sleep in or sleep throughout the night. Finally, we just wished to have had a better experience the second time especially the amount of money we pay for a room at your hotel.
I hope you consider this and make sure maintenance/employees check all rooms before leaving work and/or check all rooms before renting them out to customers.

AMANDA

Dayna S.

1/5

After having a horrible experience with two of their properties I tried ro reach out and til the day no response. That was over a month ago! The staff is rude the manager gave the wrong email and phone to contact upper management. Bed bugs, non working room keys and most of all not a welcoming place to stay.

Omar G.

5/5

Sid T.

5/5