Kimiya Jafari
1/5
What I thought would be a stress-free, exciting time during my wedding planning experience, ended up turning into the most stressful part of my wedding planning experience.
We hired Payman’s services because of a family friend who had used him for some events that I had gone to years ago. We took this referral very seriously which is why we put our complete trust in him.
Simple questions like, “Where and how do we start looking for venues?” were never answered to the point where I had to start looking up 20+ venues on google myself. I even made an excel sheet with each venue + notes about each on guest count, food, alcohol, fees etc MYSELF. We told him many times what venues we did not want to use and he kept trying to convince us to use them instead of giving us new options. We told him we wanted venues in LA & OC, he sent us options in Palm Springs, Simi Valley and Palos Verdes.
When we finally did find a venue we liked (on our own), we asked him to review the contract, he didn’t and said it looked fine despite there being glaring issues as well as a missed opportunity to negotiate (which we did on our own). He took no interest in venues outside of his usual selection of venues - this was the case with other vendors as well. Once we realized this, we knew we made a mistake in trusting him but felt like these would improve (hopefully).
During our first in person meeting in the middle of August, he mentioned that we would start with his budget analyzer which we would receive in 2 weeks. It required numerous and constant follow ups on our part to finally receive this document after 6+ weeks. Also, this “Budget Analyzer” was not even helpful, it was a generic budget with no guidance on the options or alternatives.
For our DJ, we requested someone experienced in both Persian and Hip-Hop music, explicitly stating we did not want EDM or house music. However, the three DJs he suggested were all EDM professionals, one of them even stated they usually don’t play more than a couple Hip-Hop songs for the whole wedding. This left us feeling confused and unsupported, especially since he didn’t attend any of these interviews and just wasted our time.
When speaking to others about our experience, everyone said this is not representative of a full service planner. We finally left Payman’s service 10 months before our wedding and immediately understood what full-service planning entails when we hired another planner. The new planner showed us a DETAILED and COMPREHENSIVE to-do list and timeline from day one, answered all of our questions, worked with our budget and interests, showed up to each vendor meeting, and actually cared to help us on our wedding planning journey. We felt our wedding was saved and dodged a mental health bullet had we stayed with After8.
Additionally, he has 2 plans for his services. One of them (the less expensive option) is him not SHOWING UP TO THE ACTUAL EVENT. What kind of planner has an option in his services to not show up to the event on the day of? Imagine having a wedding planner that tells you he will not be there on the wedding day, but that his assistant will be there. His assistant also told us she just started working there recently, and then Payman let us know that she was leaving the company around 1-2 months of working with them.
There were so many things I wasn’t aware of on our wedding day that our new planner was taking care of just by being physically there.
While your event with After8 may be a success in the end, you will be carrying a large burden of work that typically falls under the planner’s responsibility throughout the entire process.