Tropical Travel, Inc. - Midlothian, TX

Address: 661 E. Main St.- Mailing only We are working remotely beginning 2021, Midlothian, TX 76065.
Phone: 9727230990.
Website: tropicaltravel.us
Specialties: Travel agency, Cruise agency, Group accommodation.
Other points of interest: Online appointments, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 7 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Tropical Travel, Inc.

☎️9727230990

Tropical Travel, Inc.

Tropical Travel, Inc. is a well-established travel agency located at 661 E. Main St., Midlothian, TX 76065. They have been working remotely since the beginning of 2021, providing top-notch services to their valued customers. The agency's phone number is 9727230990 and their website can be accessed at tropicaltravel.us.

SPECIALTIES

Travel agency
Cruise agency
Group accommodation

OTHER POINTS OF INTEREST

Online appointments
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot

REVIEWS AND OPINIONS

This reputable travel agency has amassed a total of 7 reviews on Google My Business, with an impressive average rating of 4.4/5. Their commitment to providing exceptional customer service has garnered praise from numerous satisfied clients. For instance, one customer shared their experience of working with Kristen and Ms. Shirley for over a decade, highlighting the agency's dedication to going above and beyond to assist them in emergency situations, such as ensuring a passport arrived in time for an international trip. Another satisfied client commended the agency for their efficient and personalized service, stating that they have never been disappointed with their travel arrangements. These glowing reviews attest to the professionalism and reliability of Tropical Travel, Inc.

The agency's ability to adapt to changing circumstances, such as working remotely, demonstrates their flexibility and commitment to meeting the needs of their clients. Their wheelchair accessible entrance and parking lot further showcase their dedication to providing inclusive services for all.

👍 Reviews of Tropical Travel, Inc.

Kelvin &. S. S.

5/5

Love them. We work with Kristen and Ms. Shirley. We have been using them 10 years at least. She has even helped my husband when his passport was delayed calling all over to ensure it came in time. Even once my cousin arrived to airport and her passport was expired she was right on it so she could leave next day. Above and beyond custom service.

Christina W.

5/5

We used Tropical Travel to book our 2021 Disney World vacation. Laurie was AMAZING! She helped us plan every piece of the trip and provided tips and tricks for making our vacation a success. We got to do all rides we wanted and could easily have been totally overwhelmed. Laurie prepared us for everything from what you need to pack to what you need to do to get on the good rides. She was so helpful and just a text message away when I had questions. We will definitely use them again!

Vince S.

1/5

Extremely disappointed in the communication and customer service of this business. We selected this specific travel agency because we are huge proponents of supporting local businesses and in the end we were let down.

At no time were we advised of any of rebooking or transfer policies for either Sandals or AA when our trip was cancelled due to COVID. The "insurance" we purchased for our 11k trip did nothing for us and we were unable to use it, and later told that's not what the insurance covered. When we tried to use our airline credit it was still not explained. When we tried to clarify the policy and explain our frustration with the issue, we were told that we wouldn't be helped anymore. The lack of professionalism in the email we received from this company notifying us was unsatisfactory.

If you want poor communication and customer service, this is your place!

Samuel P.

5/5

Excellent travel agent wonderful choice we have returned twice to them, the second time we involved over 5 couples and they accommodated everything for us.

Don S.

5/5

Great service

Leah W.

5/5

Benjamin O.

5/5