Houston Saigon Travel - Houston, Texas

Address: 11360 Bellaire Blvd # 780, Houston, TX 77072.
Phone: 8323512388.

Specialties: Cruise agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 35 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Houston Saigon Travel

Houston Saigon Travel 11360 Bellaire Blvd # 780, Houston, TX 77072

☎️8323512388

⏰ Open Hours of Houston Saigon Travel

Monday: 10 AM–6 PM
Tuesday: 10 AM–6 PM
Wednesday: 10 AM–6 PM
Thursday: 10 AM–6 PM
Friday: 10 AM–6 PM
Saturday: 10:30 AM–4 PM
Sunday: Closed

Houston Saigon Travel

Houston Saigon Travel is a dedicated cruise agency located at 11360 Bellaire Blvd # 780, Houston, TX 77072. Their phone number is 8323512388. They specialize in providing exceptional cruise booking services, ensuring their clients' travel needs are met with the utmost care and professionalism.

Specialties

Cruise agency

Other Points of Interest

Wheelchair accessible entrance
Wheelchair accessible parking lot

Opinions

This cruise agency has received 35 reviews on Google My Business, reflecting the diverse range of experiences and opinions from their clients. The average opinion score is 3.5/5, indicating a generally positive yet not exceptional reception from customers.

Many clients appreciate the agency's efficiency and speed in handling travel visa arrangements, particularly for Vietnam. They have both English and Vietnamese speakers on staff, catering to clients from diverse linguistic backgrounds.

However, some customers have expressed disappointment with the service quality, citing a lack of warm, American-style customer service. They advise potential clients to expect a more straightforward, transactional style of engagement and to come prepared with their travel preferences.

Overall, Houston Saigon Travel offers a niche service specializing in cruise bookings and visa assistance, particularly for those traveling to Vietnam. While the service quality may not be on par with traditional American standards, the agency's efficiency and bilingual staff can be advantageous for the right clientele.

👍 Reviews of Houston Saigon Travel

Trick S.

5/5

If you need a Vietnam visa FAST, this is the place to go do it. Got mine within days!

I don't know about any of their other services but don't expect American style service where they greet you with a smile, expect a more "in and out" style and just know what you want before coming in.

They have both English and Vietnamese speakers.

Thanh T.

1/5

As another has said, this place is not professional. I called to ask a simple question: "Do you charge a fee to book a ticket?" or "Does it cost extra to buy a ticket?" I phrased it several times so that the agent could understand. The agent on the line kept thinking that I was asking how much a ticket costs. She kept asking me "Where do you want to go? When do you want to go?" She would not give me a yes or no answer about an agency fee and insisted that I give her all these details, then she gave me an estimate for the cost of the whole trip. I asked her once more after I told her about my trip plans whether or not they will charge an agency fee, and FINALLY she said no. That's all I needed to know. I decided not to use their services because I would rather not deal with people who could not communicate basic information, and it was cheaper for me to buy a ticket online.

Han T.

1/5

Very unprofessional. I came here to buy a plane ticket for my aunt and they made me wait 3hrs until giving me a plane ticket. Also, I told the owner specifically that my aunt wanted to have a transition from Vietnam to Dallas airport and then to Missouri city. However, the lady bought a plane ticket for my aunt that had transition airport in Detroit. I found out the problem and we had to a separate ticket. She did not mention about doing visa for us even though every all the agencies do that. Very disappointed for bad customer service. Do not go here unless you want more problem.

Nobody B.

1/5

These people are a bunch of crooks. We booked the tickets and was told that tickets could be refunded without penalty for medical reasons. We submitted the information and they wanted different type of documents. Do not do business with these people.