Best Western McKenzie - McKenzie, Tennessee

Susan B.

I traveled with my dog to a granddaughter’s softball game. This motel is clean and comfortable. Staff was friendly and helpful in recommending things to do. There’s a nice local park to walk in and antique shops. I would definitely stay here again.

Bulrog T. C.

Receptions nice, areas a little less, but did anyone get a smart TV that was incredibly stupid or programed not to let you use it. Like theirs a specific wifi not connected to the internet with the tvs room number on it. I just wanna watch the boys on my damn TV. And I've delt with hotels where people actual mess with your TVs programing. Their actualy taught by horrific ppl how to do it. And the last hotel I went in to had a parental lock in it. Like, is it the area where they just don't want people able to use tvs properly.
They do always bother any actual men in certain areas. Tho most don't make it in my methods. Ether way I don't get it. Theyd have to have a wifi signal for every room with its room number on it for them all not to be connected to the internet. I just checked cause idk why I didn't and theirs littleraly only that one extra wifi with my room number on it specifically.
Besides that tho, the hotels clean and I got coffee in my room but it's 50$ to high for what it actualy is. It's a super 8 unless the breakfast blows me away somehow. Also, like I've said the area, absent the issues I'm presented with being awesome. If not worth the visit. Theirs plenty bear hear. Brownsville prices are fair and so are a few other hotels an easy drive away. I guess it's on you but, I'd go stay somewhere for 50$ and get the same thing. Rif Raf still hear. And they got music blasting and ppl outside.
The reason I have to mention the tv is cause I asked for a smart TV in three different hotels, and my person always proceeds me. Which legaly I'm supposed to feel secure in. Once you don't let a kid get cast in to sex slavery califonia hates you. So.. you know. Not that their ain't plenty more.
Another thing was I went to go to a town near hear and every hotel was taken down on Google. I don't think I'm being paranoid.
Called customer service. Apparently my tv theory is incorrect. The rest more or less remains.

Dutch D. P.

Hello all, so I use this motel weekly for my drivers to stay. I have never had an issue with this hotel until 03/18/25. My driver woke in the middle of the night and he had several bedbugs crawling on the bedding, the pillow and had been bitten multiple times and was itching all over. Front desk was notified and they did not seem to care. They would not change his room, he ended up sleeping the rest of the night in the cab of his truck in the drivers seat. My driver left all of his clothes there as he did not want any hitch hikers coming along. So travelers be aware that this hotel currently has bedbugs and should be avoided. I will say again that I am very shocked that the staff at the front desk that night was absolutely not caring or accommodating to the situation. I will be requesting a refund.

Gina D.

I recently stayed with family at the hotel due to a death in my family. For the two nights that we stayed, we shared a good experience. The rooms are a bit dated but clean and beds are extremely comfortable. The staff are attentive and kind. The hotel has a clean pool with sitting area that was nice to relax in the evening. The breakfast was exceptional and included in the price. I highly recommend.

Tracy P.

Rooms were clean and staff was nice. Breakfast was ok but could be better.

Andrew S.

My room was very clean and presentable. Beds were soft and made to perfection (corners were tucked in like a US Marine had made it) with plenty of pillows. Showers were hot with great water pressure. Microwave worked great. Fridge did freeze some of my drinks, but nothing was ruined and that's been the norm for hotel fridges in my experience; so I expected it and planned accordingly. My encounter with the staff was always friendly, professional, warm and down right funny (lady scared me and we both had a good laugh about it). You could tell they loved their jobs and took great pride in what they did. I did not eat any of the continental breakfast, but the coffee was good and it was nice knowing the breakfast was available. Overall, I would stay here again. I have not been to a Best Western in many years, so I didn't know what to expect. If all Best Western Hotels followed their lead in what I experienced, they might set a standard in the hospitality business.

As for location, there is a Casey's General Store across the street, a Domino's Pizza close by and a local grocery store less than a mile away. There are several other restaurants around as well, but I couldn't recall them. Those locations I named, served me well and I didn't have to go too far to get supplies for my stay. If you want to go to a WalMart, that's about 20-30 minutes away.

Lisa S.

If I could give this place a different rating, it would be higher than 5 stars. I drove through the night and needed to get some sleep. I stopped in to see if my room was available at 9 am. The receptionist told me the earliest she could have it was by noon as she would have housekeeping clean it first. After sleeping in the parking lot for a couple hours, I went inside to check the status and she said it’s ready. This place is very clean. Their continental breakfast was delicious. The staff was super nice throughout my stay. I would recommend Old West Steakhouse. Don’t forget to take your room key for a 10% discount.

Renee T.

Very nice place to stay. Rooms are clean. Breakfast is included...biscuits n gravy are my kids n mines favorite!!! I will happily stay here again.