Steamship Authority Ticket Office - Falmouth, MA

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Steamship Authority Ticket Office

The Steamship Authority Ticket Office is a reliable and efficient ferry service provider located in Falmouth, Massachusetts. With a convenient address at FALM, 51A01 045 000, Falmouth, MA 02543, United States, and a phone number of 508-477-8600, customers can easily reach out for assistance or inquiries. The office also maintains a user-friendly website for online bookings and scheduling.

This specialized ferry service boasts an impressive average opinion rating of 4.1 out of 5 stars, based on 44 reviews on Google My Business. Customers appreciate the company's friendly and helpful staff, as well as its wheelchair-accessible entrance and parking facilities.

Specialties and Services

The Steamship Authority Ticket Office is known for providing reliable and efficient ferry services. They cater to a variety of destinations, including Vineyard Haven and Oak Bluffs, depending on the season. The one-way fare starts at a competitive price of $10, making it the best deal in town. The ferry ride typically takes around 45 minutes, offering a convenient and scenic transportation option.

For those with heavy luggage, baggage carts are available for easy handling. This attention to customer convenience and accessibility sets the Steamship Authority Ticket Office apart from its competitors.

Other Points of Interest

• Wheelchair-accessible car park
• Wheelchair-accessible entrance

The company's dedication to providing accessible and comfortable facilities for all passengers is evident in these amenities, making it an ideal choice for a wide range of travelers.

Conclusion

In conclusion, the Steamship Authority Ticket Office is a top-notch ferry service provider that offers reliable, efficient, and accessible transportation to Vineyard Haven and Oak Bluffs. With a user-friendly website, competitive pricing, and a strong focus on customer service, this company is an excellent choice for those seeking a convenient and enjoyable ferry experience in Falmouth, Massachusetts.

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"summary": "The Steamship Authority Ticket Office is a reliable and efficient ferry service provider located in Falmouth, Massachusetts, with wheelchair-accessible facilities and a dedication to customer convenience and accessibility.",
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👍 Reviews of Steamship Authority Ticket Office

Ropl

5/5

Schedules can be found online. Depending on seasons some goes to Vineyard Haven, some Oak Bluffs.
Friendly helpful staff.
One way $10 best deal in town. About 45 minutes.
Baggage carts available for heavy bags.

George B.

5/5

Can't beat the good ole steamship authority!!

Beautiful fleet of boats. Feels like I'm riding the Cadillac of the sea

Overall great hospitality and quick boarding process. Buying tickets was smooth from the ticket office but I highly recommend downloading their app.

Clean bathroom, nice lighting in the hallways, great selection of beverages and snack...overall a great time.

Feel free to reach out with any questions!!

Jennifer G.

5/5

I ride with the Steamship Authority every year, for my annual trip to MV. The ships always leave on time, communication is good, and they load and unload efficiently. My only complaint would be the distance of the parking lot from the boat on the mainland. This isn’t an issue if you are taking the car over, but it can add another hour for those just spending a day on the island.

Stephanie J. P.

5/5

Beautiful place, fast, efficient, easy to board the ship to MV and cheap prices. Highly recommend. $10 1 way. $20 rt

L. B.

5/5

No issues getting our passenger tickets same day as travel. If traveling with a vehicle, book in advance.

Jas S.

1/5

Great ferry service, even better staff behind the counters. However, the staff on the ground directing traffic is extremely rude. Both times going into the island and coming back into MA we dealt with two different individuals that were rude and obnoxious. There is a way to talk to a customer and communicate. Management needs to do a better job training their ground staff directing traffic on proper way to talk to their customers. Extremely unprofessional!

Anne T.

1/5

This was one of the worst experiences on my vacation. I had to wait for over an hour in the parking lot on a very long line for a bus to take us to the ferry. On our return trip we had to wait for over 25 minutes for any bus to come to take us to the parking lot. We were lucky enough to be at the front of the line but others behind us probably had to wait for at least an hour!

Robin B.

5/5

The best service to Martha's Vineyard ever. Very organized and reasonable rates. If you plan to drive your vehicle over please plan 6 months to 1 year out.