Cruises - Wakefield, Massachusetts

Address: 100 Quannapowitt Pkwy #100, Wakefield, MA 01880.
Phone: 8002886006.
Website: cruises.com
Specialties: Cruise agency.
Other points of interest: Wheelchair accessible parking lot.
Opinions: This company has 2993 reviews on Google My Business.
Average opinion: 4.8/5.

πŸ“Œ Location of Cruises

Cruises 100 Quannapowitt Pkwy #100, Wakefield, MA 01880

⏰ Open Hours of Cruises

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Cruises.com: Your Gateway to Unforgettable Sea Adventures

Cruises.com, located at 100 Quannapowitt Pkwy #100, Wakefield, MA 01880, stands as a premier cruise agency dedicated to providing exceptional sailing experiences. With an impressive 2993 reviews on Google My Business, it's clear that this company has earned a stellar reputation. The average opinion is an outstanding 4.8/5, reflecting the high satisfaction of their clientele. For those seeking a cruise agency that delivers on promises, Cruises.com is a top choice.

Key Features:

  • Experienced in booking cruises since their inception
  • Wide range of MSC Ships available for bookings
  • Accessible facilities including a wheelchair accessible parking lot
  • Exceptional customer service, highlighted by personalized assistance like the dedication of Debra Davis
  • Stunning onboard amenities, including beautifully decorated decks with Swarovski staircases
  • Highly rated for cleanliness and food quality across all voyages
  • Diverse entertainment options to cater to all tastes

πŸ‘ Reviews of Cruises

Cruises - Wakefield, Massachusetts
Sandy A.
5/5

We have booked many cruises with Cruises.com, Debra Davis is always efficient, helpful and caring. We have been on many MSC Ships, usually 3 times a year. All are different and fabulous. The staff go above and beyond. Entertainment is awesome. Food is always well presented and great. Love all the different food choices. The Ships are always so very very clean, everywhere. Love the decor and beautiful Swarovski stair cases. In all, wonderful 8 day cruises. When we found MSC we knew we had found the best in our opinion, and I have done about 50 lol. love MSC πŸ₯°

Cruises - Wakefield, Massachusetts
Tamara R.
5/5

My first time in doing business with Ctuise.com. it was a sheer pleasure. My agent Monique was professional, courteous, friendly & efficiently assisted me in planning. She truly impressed me. She is a blessing and a outstanding asset to this company. 5 stars & an adfitional 5 stars. A huge thank you to Moniqye & Cruise.com.

Cruises - Wakefield, Massachusetts
Pamela C.
5/5

The booking agent, Shannah was phenomenal, knowledgeable and patient. πŸ‘πŸ½ I went back and forth with 2 potential cruises. Her patience made me feel comfortable to take my time to critically assess each and decide on the one best suited for my desires. I was surprisingly pleased with the experience and know that I will thoroughly enjoy my cruise. Thanks a million, Shanna! You Rock! πŸ’―πŸ‘πŸΎπŸ’―πŸ˜‰πŸ’―

Cruises - Wakefield, Massachusetts
J S.
5/5

Amie our travel advisor is wonderful and friendly and helpful prompting us to ask the right questions to book our cruise. We have dealt with her often to book many cruises. For us it is the destination and the time that is the most important aspect so we are not loyal to any one cruise line but have been loyal to Cruises.com.

Cruises - Wakefield, Massachusetts
Cathy W.
5/5

The customer service representative was very pleasant and helped book my cruise in a short time frame. Maria went over details of what is required. I would recommend using Cruises. Com for your travel plans

Cruises - Wakefield, Massachusetts
Stephanie P.
5/5

Christy was outstanding to deal with! She answered every single question with confidence, and got back with answers on some of my questions that were unusual. She was so kind and patient and even though
I got 3 quotes (one of which was lower) I called your company and booked with Christy because I liked her so much better! She is a great representation of your company!
Thank you very much, Stephanie

Cruises - Wakefield, Massachusetts
Chris K.
4/5

I’ve booked 3 cruises with cruises.com. Annemarie was our agent. She was tremendously helpful and patient. We spoke some 5-6 times. She knew lots of info about each cruise line and itinerary.

The reason I’m giving four stars is for several reasons:
- AnneMarie said she could never send us prices via email. That was very frustrating when it came to me having to take my own copies notes.
- cruises.com doesn’t have β€˜planning’ tech for me to favorite and add notes and share with others. That was a manual thing I had to do by printing out cruise details to then write notes by hand to then take pics by phone and share with 5 other people to review and prioritize and select the right cruise. Trip advisor and Airbnb have tech that helps me in group planning but not cruises.com.

Everything is a long phone call with cruises.com to make progress and then to book. It is a problem they could solve.

Still I’m grateful to have a go-to solution knowing cruises.com is dependable.

Cruises - Wakefield, Massachusetts
David F.
5/5

I had been shopping the best cruises for our honeymoon. I spoke with several different cruise agents at various websites but could never get the answers I was looking for, just a push to close a sale.
I was fortunate enough to get Renee ex.35507 at Cruises.com.
She never rushed me through the process and answered all my questions. She also continued to search for any extra benefits and the best price available. We ended up with an night cruise on Virgin Voyages 😊
I will continue to use Renee and recommend her to all my friends!

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