Tree House Brewing Company - Charlton, Massachusetts

Jung L.

I love the beer. I love the atmosphere. I love the quick service. There is so much to love about this place. People bring their dogs and kids and spend their weekends here. It’s great.

However there are two things that let me down.

Many popular beers were not available for pickup and to go. So check the website before going come here.

The bigger problem is all the glasses we were served in had foul food smell. Visibly they were clean but it was bad enough to basically mask any ipa aroma.

When we got home and poured the same beer in our regular pint glasses, the beer tasted wonderful and smelled like NE IPA.

I think they should really look into this issue.

Matthew C.

Really great space. You can enjoy a day without drinking if you wish. Great beer, nice hiking trails, incredible environment. Been here multiple times and the staff is always fantastic. Really enjoy the slower days when you can talk with the bartenders and ask questions about beer and try some samples about things I'm looking to purchase. Worth the drive if you can make it.

Miss V.

We stopped here on a Sunday afternoon in November while traveling to Maine from PA. We had never had the beer but had heard it was good. This was a whole campus. It’s huge. We got there right at opening and there was already a lot of cars. They do have shuttles available to take you to the upper parking lot if you park up there. They have several bars set up and they had some kiosks to order from as well. Honestly there was so much right inside the door we weren’t really sure where to even start. Luckily we promptly found the IPA bar section. We ordered a couple beers and sat in the winter lodge. It wasn’t too cold that day but they did have heaters. There was a lot of outdoor seating which would be nice in the summer. Three food trucks were on-site. The beer was good. We had a good experience. Definitely a cool place to stop and check out in the area.

Christine P.

This place is an absolute madhouse. The lines reminded me of the airport or Disney. They’ve clearly nailed their business model as people come from far and wide to stand in line to get beer. All things said, the beer is fantastic. But the atmosphere is a bit much. Good luck finding a place to park or a place to sit. I imagine it might be a bit better in the summer when you at least have the luxury of sitting outside and getting some space.

Colleen R.

WOW WOW WOW! What an incredible experience from the custom brewing, atmosphere, super kind staff, dogs EVERYWHERE & beverage consumption control. The food trucks were a nice touch as well. Absolutely not complaining but a few corn hole games would be sweet😉

Nicholas H.

Can't go wrong with Treehouse. Came on a Saturday in February as they opened. It got really busy, but was able to get a seat and waited about 10 minutes per beer until 2pm. Was dog friendly inside, which is a huge perk for us. 2 great food trucks. Thai drunken noodles were a nice lunch! They had live music on the weekend. Staff is super friendly and love the layout to order to-go cans. This is a popular brewery and you should expect to wait in line and park in the far lots if you come on the weekend or summer. It's worth it!

Jeremy F.

Beers were FANTASTIC but the service here is not on par. Obviously, this is a successful brewery with many locations and a great product. Unfortunately, the service end of this business is incredibly inefficient and overall not a good operation. Would love to see a good experienced manager in here to turn this place around.

- The lines were VERY long. There were 3 servers behind the bar, each basically freelancing.
- Tasting should be a separate operation.
- Paper menus should be available before the line que to avoid delays. The screens move way too fast.
- There should be dedicated servers for taking orders and pouring. Maybe a designated person doing cocktails/coffee drinks. It was a free for all.
- If a customer doesn't know what they want, set them aside and take the next order... I watched a bartender waste 5 min waiting on a group of 3 indecisive girls with a que of people backed up to the beginning of the stanchions.
- The water station might as well have cups at it. Currently, customers have to get cups from the bar and then go get water. It interrupts the service operation.

That's all I have off the top of my head. I love the place, the property is beautiful, the brewery is HUGE, but there's a lot of money being lost here on account of inefficient staff and poor operational oversight.

Looking forward to visiting again in a few months. Hopefully things improve. Best of luck ya'll!

Oakley K.

WOW! I am underage for the drinks and I still had fun, they had a rope platform thing that they had opened that day, it was fun, but a lot of kids fell through and got hurt, it is going to fall apart within a week.
They have everything though, amazing looking donuts (no gf) lots of drinks, coffee, ipa, stout and more, plus kids non alcoholic drinks.
They have a cool shop too. I have one suggestion for them though. Get playing cards. Could be with your logo or with different types of drinks on the inside, a guy said that 4 people (including me) had asked if they had cards.