Chang Express - Somerville, Massachusetts

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Chang Express: Your Premier Travel Solution

For discerning travelers seeking a seamless and personalized travel experience, Chang Express stands out as a highly regarded travel agency. Located at 192 Broadway, Somerville, MA 02145, and easily reachable at Phone: 77767770, Chang Express offers a comprehensive suite of services designed to simplify and enhance every stage of your journey. Their website, changexpress.com, provides a wealth of information and allows for convenient online appointment scheduling.

Specializations and Services

Chang Express’s core competencies lie in three key areas: airline ticket agency, cruise agency, and general travel planning. They specialize in securing the most competitive fares and crafting bespoke itineraries to suit individual preferences and budgets. Beyond simply booking flights and cruises, they provide expert advice on destinations, visa requirements, travel insurance, and a vast array of related services. They also offer onsite services, ensuring a dedicated point of contact throughout the entire process.

Convenient Location and Accessibility

The Somerville location is strategically situated to serve travelers throughout the greater Boston area and beyond. Chang Express prioritizes accessibility, boasting a wheelchair accessible entrance and wheelchair accessible parking lot. Furthermore, onsite parking is available for client convenience. This commitment to inclusivity ensures that all travelers can access their services with ease.

Client Feedback and Reputation

Chang Express consistently receives overwhelmingly positive feedback, evidenced by the impressive 271 reviews on Google My Business, with an average rating of 4.9/5. This exceptional rating reflects a dedication to customer satisfaction and a commitment to going above and beyond to meet client needs. Many clients particularly commend the responsiveness and proactive support offered by their team. It appears a key element of their success is a personalized approach, with staff members demonstrating a genuine desire to ensure a delightful travel experience.

Additional Points of Interest

• Online Appointments
• Dedicated Customer Support
• Competitive Pricing

A Final Recommendation

Chang Express presents itself as a reliable and efficient travel partner. Their structured approach, combined with a clear focus on client needs and a commitment to accessibility, makes them an excellent choice for anyone planning a trip. We strongly encourage prospective clients to visit their website at changexpress.com to explore their offerings, schedule an online appointment, and discuss their travel aspirations with a dedicated travel specialist. Don't hesitate – let Chang Express take the stress out of planning your next adventure

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👍 Reviews of Chang Express

Eliana D.

5/5

Monica is my girl!!! She is so professional and helpful. She finds the best deals and makes sure the client is delighted.
She follows up and is always available if you have any questions.
I recommend Chang Express and ask for Monica for a great experience!
Thank you Monica!!!

Afonso M.

5/5

A specific agent I would like to applaud is Monica. She is always attentive, sympathetic, and informative. I would travel to Brazil often to visit family and, especially during the pandemic, Monica was always very helpful and gave every bit of information I needed to make the trip safe and comfortable. Go Monica! 🙂
-Afonso

Elizabeth A.

5/5

Chang (Mônica) is very good in what she is doing. Always, have help me with delicates situations on finding flights tickets with affordable prices.
Thank you, Monica, for your hard work

Fabio O.

5/5

Paulo did a amazing job helping us out with the best price very professional👏🏻👏🏻👏🏻👏🏻

jucileila F.

5/5

I would give more stars if I could. Paulo always exceeds my expectations finding my flight tickets. He is always very patient. I give him 10 stars.

Danielle S.

5/5

Monica was super helpful, pleasant and knowledgeable. She helped me find the best itinerary with ease and taught me a few different things about travel I had never thought about. I am very pleased with my experience so far and will absolutely recommend Chang Express to all my friends.

ELZENITA H.

5/5

I’ve been Chang Express customer for many years and I am 100% satisfied. The agent Monica is extremely professional and competent. I buy all my National and International flight tickets from Chang Express through Monica and she always goes above and beyond to make sure I get the best travel experience every time. I certainly recommend Chang Express. Thank you Monica for all you do. You are the best!

Agostinho S.

5/5

Great experience with Agency. They go above and beyond to make a customer satisfied. Highly recommend. Since was my first trip to Brazil I was concerned how to booked a flight and Chang Express made my worries fade away..