FNBO - Lake in the Hills, Illinois

Overview of FNBO

FNBO, located at Address: 2100 W Algonquin Rd, Lake in the Hills, IL 60156, United States, is a versatile financial institution offering a wide range of services including banking, car financing and loans, financial planning, investment banking, mortgage lending, and savings banking. For those seeking financial solutions or services, FNBO presents itself as a comprehensive choice with a physical presence that's designed to cater to diverse customer needs.

Location and Contact Information

For those looking to visit FNBO or need to reach out, the address is conveniently situated in Lake in the Hills, Illinois. The branch can be contacted via phone at 224-241-8804. Additionally, the company has an online presence at fnbo.com, where customers can find more information, apply online, or manage their accounts.

Facilities and Accessibility

FNBO prides itself on offering a drive-through service, ensuring convenience for customers who prefer to handle their banking needs without stepping foot inside. Furthermore, the branch is equipped with a wheelchair-accessible car park and entrance, demonstrating a commitment to accessibility for all customers.

Customer Opinions and Experiences

Customer satisfaction at FNBO seems bastante high, with an average opinion rating of 3.8 out of 5 based on 20 reviews on Google My Business. Feedback often highlights the friendly staff and personalized service, particularly noting the attentive care provided to regular customers. While some customers express a desire for more rewards or lower APR credit cards for long-term clients, the overall sentiment speaks to a reliable and customer-focused institution.

Key Features and Recommendations

- Specialties: FNBO stands out as a one-stop-shop for various financial needs, from personal banking to more specialized services like car finance and investment banking.
- Customer Service: The emphasis on friendly staff and tailored service for loyal customers is a strong point, suggesting a positive and supportive environment.
- Accessibility: The inclusion of wheelchair-accessible facilities indicates inclusivity and attention to customer comfort.

For potential customers or those in need of financial services, FNBO presents itself as a viable option with a broad spectrum of offerings and a commitment to accessibility and customer satisfaction.

Recommendation

If you're in the Lake in the Hills area or looking for a financial institution that caters to a wide range of needs, including personal banking, car financing, and investment banking, we highly recommend visiting FNBO's website at fnbo.com. Here, you can explore their services in detail, find contact information, and even schedule an appointment online. Don't forget to check out their drive-through service for added convenience. Whether you're a new customer or looking to strengthen your relationship with a bank, FNBO's welcoming atmosphere and comprehensive services make it worth your while to get in touch.

👍 Reviews of FNBO

Margaret K.

5/5

Quick easy friendly staff. Would like to see more services offered to loyal customers like increased rewards or lower APR credit cards offered.

Gilbert F.

1/5

The reviews here paint a clear picture. My oldest credit card was closed while in great standing. People seem to have gotten their credit affected by this banks unilateral decisions and business practices. I got zero notice of this. I would avoid having any type of account in this place if I were you. Plenty of other options.

Chris C.

5/5

Been a customer for several years. The ladies at this branch always take care of me and my family!

Scott G.

5/5

Been a client for a few years with this location. Switched from BOA. I love this place because of the personal service. The employees greet by my first name. They have a great coffee machine. They have enough tellers I rarely wait. Their products are comparable but coupled with the personal service, this bank is unlike any experiences I've had. It's clear the management at this location wants employees who put the client first. Well done.

Greg C.

1/5

FNBO is just like all the other scammer banks, give you a credit card, then, they reduce the limit along with the other banks a bunch of banks all reduce your credit limits and your scores go down, and they blame us for their problems. You know like taking your money out of their paws before they come crashing down. That would be a sight, you know banks having to actually be accountable for the questionable activities that they do... we'll just get stuck with bail-ins....

Jeffrey L.

1/5

Super friendly, nice words, but inconsistent to help. No more time to waste playing your games, followed by the hard wall. I will pay the fees or whatever, close my account to get what ever of my money that I can get back. 30 years of loyalty mean nothing when banks get bought and sold and bought and sold.......

Ashur K.

5/5

Great banking experience here. I've been with them for over a decade. Love the services they offer for free while other banks charge for them. Polite employees and great bank.

ME-MODS

1/5

Worst bank for online banking , I pay bills online with my account info and routing number but the bank doesn't pay the bill and causes its customers to incur late fees due to their incompetent online banking .
I'm sick of this bank not paying when I pay my bills online, I have had to pay out hundreds of dollars due to FNBO not honoring the payment that is set up online.
WORST BANK FOR ONLINE BANKING , NOT EVEN WORTH A HALF OF A STAR